Airtable and Salesforce are both web-based Customer Relationship Management (CRM) software systems; however, the features, functions, and benefits that each one provides are quite distinct from one another. If you are thinking about implementing Software as a service (SaaS) solution for your company, it is in your best interest to conduct some research and inquire about the capabilities of the underlying platform.
There are some things that both Airtable and Salesforce, have in common that you should keep in mind during the decision-making process. These things could be helpful to you. Here, we will examine the primary distinctions between Airtable and Salesforce to assist you in making a decision regarding which platform is best suited for your company.
MAIN DIFFERENCES BETWEEN AIRTABLE AND SALESFORCE
| AIRTABLE | SALESFORCE | |
| Features | Includes a page designer, and web clipper and can be embedded anywhere but cannot sync emails or have a built-in automation | Includes built-in automation and can sync emails but does not include a page designer, or a web clipper and cannot be embedded anywhere |
| Platform | Most browsers, iPhone, android, chrome extension, windows app, mac os app | Most browsers, iPhone, android |
| Pricing | Starting from $10 per user/month with a free plan available | Complicated pricing system but starts from $25 per user/month for its sales CRM |
| Support | Offers Email/Help desk, FAQS/Forum, Knowledge Base, and Chat support | Offers Email/Help desk, FAQs/Forum, Knowledge Base, Phone Support, and Chat support |
AIRTABLE VS SALESFORCE FEATURES
The following are some of the primary distinctions between Airtable and Salesforce in terms of their respective features and capabilities:
Features of Airtable
- Customized Fields: Its software consists of customized fields.
- Records: It can filter and arrange records including sorting them correctly.
- Customized Views: You can customize your CRM look to suit your preference.
- Tables: It helps to link records between tables.
- Data Synchronization: It synchronizes data.
- Tags and Keywords: It helps with tags and keywords.
- Email integration: offers integration of email platforms.
- Apps: It also offers integration of applications.
- Social media integration: allows Social media platforms to be connected
- Calendar Management: helps to manage events and functions.
- Collaborative Workspace: helps with a workspace that makes it easy for users to collaborate.
- Communication Management: It helps to manage communication between users making it easy for users to communicate.
- Notifications: It automatically notifies you of any updates to your work.
- Records Management: helps you to manage your records reducing the stress you have to go through.
- Backup: It automatically backs up your data without you manually doing so.
- Upload Spreadsheet: enables you to upload spreadsheet files.
- Templates: Its software contains ready-to-use templates
Features of Salesforce
The following are some of Salesforce’s most well-known features:
- Contact and Account Management: gives you access to all of your customers’ information
- Management of Opportunities: manage sales deals and stay in touch with the people and information.
- Engagement: integrate marketing content with sales to boost corporate sales.
- Collaboration: It helps identify sales specialists, discusses competitive data, etc., to build the firm remotely.
- Sales performance management: It aids the sales team with ongoing feedback and rewards by defining metric-based goals.
- Leads Management: help shows how marketing affects sales pipelines.
- Mobile App: manages meetings, events, and account updates.
- Workflow: design and automate any business process.
- File-Sharing: help users to simply share files, collaborate on them, publish the finest material, and track these activities in real-time.
- Forecasting Sales: provides real-time team forecast observations to track the leaderboard to find the top performer.
- Reports and Dashboards: shows real-time company data without IT professional aid.
- Email Integration: integrates with Outlook CRM and Gmail to sync contacts, events, and more.
- Territory Management: helps develop a reasonable sales territory structure to get the most profit from each sale
- Partner Management: recruits, trains, and supports indirect sales channels to increase partner engagement. It speeds up partner sales.
AIRTABLE VS SALESFORCE PRICING
Airtable and Salesforce differ in pricing. So, here’s what you need to know;
AIRTABLE PRICING DETAILS
- Free: $0
- Plus: $10 per seat/month billed yearly
- Pro: $20 per seat/month billed yearly
- Enterprise: Custom
SALESFORCE PRICING DETAILS
Salesforce pricing can be complicated, it has different products with different pricing structures that require a quote from the company. However, the basic pricing for their sales CRM includes
- Essentials: $25 per user/month billed yearly
- Professional: $75 per user/month billed yearly
- Enterprise: $150 per user/month billed yearly
REASONS TO CHOOSE AIRTABLE OVER SALESFORCE
Airtable is a contemporary platform that functions as an app and enables you to rapidly arrange and examine your data structure in the manner that you like. It possesses a variety of field kinds in addition to several views.
- Simple configuration of a multitude of applications across all departments: You can develop custom-made data storage solutions for each department or program across your organization.
- Integrate with any other piece of software without having to upgrade your plan: You can do this because API access is built into each one of the packages.
- You can choose the people who will collaborate on each record: You can tag any user on any record to assign them to a customer or deal or to notify them.
- Page designer that allows you to create any kind of template to export, print, or send: You can transmit or print any document you create, including invoices, contracts, proposals, business cards, and any other document of any size.
REASONS TO CHOOSE SALESFORCE OVER AIRTABLE
Salesforce is a comprehensive and fully customizable relationship manager that also offers improvements for customer support, sales, and marketing. In addition to that, it features a customized app builder with a restricted number of record kinds.
- Use designated chat rooms to carry on conversations with outside parties, such as clients, as well as members of your staff: Within a centralized location, users can discuss various data, files, and projects.
- Synchronize the emails that pertain to the customers: If you want to stay current with all of your client correspondence, you should use Gmail or Outlook and sync all of your emails.
- Open each record in a new tab, and display the most recent records in the tab that you’re currently viewing: You can view your most recent records in a flash, and you may conduct in-depth research on any record by opening it in a new tab.
- Developer Sandbox: Before deploying new changes to production, test newly added fields and functionality in the sandbox first.
SIMILARITIES BETWEEN AIRTABLE AND SALESFORCE
Some similarities between Airtable and Salesforce include;
- Both offer chat support
- Both offer in-app integrations
- Both offer APIs
- Both support iPhone or Android apps
AIRTABLE AND SALESFORCE ALTERNATIVES
- KarmaCRM: It intuitive design and strong features allow you interact with customers, clients, and contacts
- Zoho CRM: provides small to large organizations with a complete customer relationship lifecycle management solution for managing Sales, Marketing, and Customer Support & Service.
- HubSpot CRM: is made for businesses that want to spend less time keeping track of data and It keeps all contacts in one centralized, customizable database
- Leadsquared: Help your practice become more efficient and attract more clients via quick response.
AIRTABLE VS SALESFORCE FINAL VERDICT
When choosing a client relationship manager, Airtable and Salesforce are both great tools for building relationships and creating a pipeline of closed agreements.
Each has a range of options to use, depending on your requirements and services. If you want a solution that is easier to set up and has a more current interface, Airtable is the option for you. If you want a more established platform with the possibility to upgrade to different capabilities, Salesforce is the solution for you.
FREQUENTLY ASKED QUESTIONS
Is there a free version of salesforce?
Salesforce does not offer a free version of its software.
How much does it cost to get salesforce?
The price depends on the needs of the business and the number of users available.
Is Airtable free?
Airtable has both free and paid plans available.
RESOURCE LINKS
- https://builtonair.com/airtable-vs-salesforce/
- https://www.javatpoint.com/features-of-salesforce
- https://comparecamp.com/airtable-review-pricing-pros-cons-features/
- https://www.capterra.com/customer-relationship-management-software/compare/224327-61368/Airtable-vs-Salesforce#prosCons