Is Apple Pay Safe? Is The Payment Service Really Worth It?

Apple Pay is a digital wallet that replaces the function of a physical wallet to make and receive payment. Every transaction is done online and does not require physical contact. Apple Inc. made Apple Pay function only on devices made by Apple. It means Apple Pay cannot work on Android devices or windows. Does this business model put Apple Pay at any disadvantage?

The restriction of devices compatible with Apple Pay does not seem to diminish the number of its users. Statistica.com indicated that Apple Pay users grew by 87% from 2016 to 2020. The money-processing functions can be done only through iPhone, Mac, iPad, and Apple Smartwatch. Apple products have proven to be very reliable over time. Given this track record, users have become comfortable using Apple Pay for payment. The question is whether Apple Pay lives worthy of its reputation. Read on, and let’s find out.

Apple Pay Company Information

Official Website	apple.com/apple-pay/
Founded	October 20, 2016
Owner	Apple Inc
Number of Employees	147,000 (2020)
Revenue	$81.4 billion June, (2021 Q2)
Location	1 Infinite Loop Cupertino, CA 95014
Customer service Contact	800-692-7753
Social Media

What is Apple Pay?

Apple Pay is an online payment platform created by Apple to provide payment services to users. Apple Pay offers the possibility of cashless, contactless, and cardless means of purchase. This payment option is more convenient and secure for customers because they don’t need to carry cash or credit cards around.

Apple Pay ensures high-level security of transactions. Card details that are collected are encrypted and cannot be decrypted by Apple. Information becomes unusable for anyone who tries to intercept it. Hence, it is less likely to be hacked. Apple Pay is supported only on Apple devices- iPhone, iPad, Apple Watch, and Mac.

How does Apple Pay work?

Apple Pay has created an innovative and highly secure payment solution through the digital wallet platform. The primary technology that makes this possible is the NFC (Near field communication) which allows commutation between the device and the payment terminal. Users can easily set up their accounts on their Apple devices. Click here to see how to set up your Apple Pay. Apple Pay allows the addition of multiple cards to facilitate easy payment for goods and services.

Apple Pay is widely accepted in thousands of stores across the USA and other countries. Any contactless payment point with the Apple logo will accept Apple Pay. With a low transaction fee, Apple Pay has become a widely adopted means of payment.

Is ApplePay safe and legit or a scam?

Apple Pay is legally accepted in the USA and many other countries around the world. The lingering question of security in the minds of users has been answered considering the premium that Apple Pay has placed on providing a safe and secure transaction.

The chance of getting scammed is very slim on Apple Pay due to the hardware and software built into Apple devices such as Face ID and Passwords. It’s impossible to perform a transaction without authorization. Apple Pay’s security and privacy policy ensures that the privacy of users is protected. Apple Pay does not store customer transaction information. Reviews from customers so far have no record of scam cases on Apple Pay.

There may be other duplicate sites that pose as Apple Pay in an attempt to steal sensitive information. To guard against this, users should ensure that all transactions are done through the official apps and websites. To learn more about how to avoid being scammed on Apple Pay, click here.

Is Apple Pay Trustworthy and Reliable?

Apple products have the reputation of being reliable which accounts for the massive adoption and steady growth in a number of users. Apple Pay has expressed confidence in its services that it only works with Apple devices. It shows that a user who wants to use Apple Pay has to be an Apple device user. Apple Inc has also found a way to put its users in a class of its own.

Reviews on influencester.com and softwareadvice.com show an almost impeccable web rating of 4.7-star rating. Customers are very happy with Apple Pay. Although there are very minor cases of dissatisfaction from users because there are still many stores that do not accept Apple Pay. Apple Pay does not seem to have buyer protection. Although it is very unlikely that a user gets scammed using Apple Pay, however, this possibility cannot be ruled out entirely and in such cases, the buyer is not protected.

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Apple Pay Fees and Costs

Apple Pay primarily generates revenue from the commission charged on transactions done over the platform. Fees are not deducted on every form of transaction. There are ones that attract no fees, and some will cost a little commission. Sending, receiving, and requesting money using Apple Cash is free. For instant transfer, when withdrawing money from your Apple Pay to your bank account, attracts a 1% fee that is within 0.25USD minimum and 10USD maximum.

There have been no cases where customers complained of hidden charges. Users can enjoy the benefit of making online transactions with Apple Pay without needing to worry about hidden fees.

Does Apple Pay have good customer service?

Customer support is very significant for companies such as Apple Pay. Customers will always need help here and there. Good customer Support answers swiftly and can provide solutions to customers’ problems.

Apple Pay has done very well in terms of customer satisfaction. The overall web rating looks very good with almost 4.7-star ratings. However, reviews in trustpilot.com reveal some shortcomings of its Customer support. Some of the customer’s issues could not be solved. There were complaints about waiting too long before being answered by a customer care representative.

Does Apple Pay have a refund policy/ buyer protection?

Some items that are purchased over Apple Pay are eligible for a refund. Eligibility of refund is subject to the law of the country from where the refund is being issued. Click here to see the procedures on how to issue a refund and the eligibility factor.

Apple Pay does not have buyer protection. Apple Pay maintains that disputes are between the buyer, credit card provider, and the merchant. However, if a user sees a transaction that is not recognized, the user can report the transaction. Here is the procedure to report unrecognized activities.

How to delete an Apple Pay account

If you intend to deactivate your account for any reason, you can follow these steps:

To remove payment capability from your device, Enter the Apple ID account page.
On your Apple ID account page, sign in and click your device.
Go to the Apple Pay section and click either Remove or Remove all.
Your card(s) will be suspended or permanently removed from Apple Pay even if the device is not connected to a network (offline).

The pros and cons of Apple Pay

Pros

It is only Apple Pay that uses NFC to make payments
Apple Pay is highly secure and has a good privacy policy

Cons

It is not available in many stores
Apple Pay is only available for Apple devices

Apple Pay Careers

Here are some things to know about working in Apple Inc.

Is Apple Pay a good company to work for?

Apple Inc can be a very challenging place to work. It is always characterized by long hours of work. Working in Apple Pay can be stressful according to businessinder.com. The good thing is that Apple treats workers pretty well with good pay.

Is it difficult to get a job at Apple Pay?

Apple always seeks to be ahead. Therefore only the best are hired. Work there is very intense and it’s almost impossible to get a Job at Apple without prior experience.

Best Apple Pay Alternatives

Apple Pay is not the only digital and contactless payment platform. Here is a list of the best alternatives.

Google Pay
Samsung Pay
AliPay
WeChat Pay
PayPal

Additional FAQ

What are the risks of using Apple Pay?

Apple Pay uses a tokenization technology that encrypts users’ information. This way, hackers cannot use your information even if they get it. Apple’s privacy policy also ensures that your transaction information is not stored on their servers. And lastly, the NFC technology helps your payment to be contactless, therefore increasing the safety of payments.

Does Apple Pay charge you for using it?

Apple Pay does not charge for your payments at stores. However, merchants may charge customers an additional fee as they would charge on physical cards.

Why was my Apple Card declined?

The reason why transactions keep declining even though the digital card still appears in the Apple wallet may include: Your card or the transaction account has insufficient funds or limit for the transaction. An incorrect card PIN has been entered at the terminal.

How do I change your payment method on my Apple device?

Step 1. Open the Settings app.
Step 2. Tap your name.
Step 3. Tap Payment & Shipping.
Step 4. Sign in with your Apple ID.
Step 5. Tap Add Payment Method.
Step 6. Tap the payment method, then edit your information.
Step 7. Add your payment method