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Except for a slim percentage, most career fields survive on the relationship between a business and its clients. 

A client relationship is significant for not only creating new customers but for establishing a loyal client base that keeps them coming back to you, and nobody else. 

A well-rounded, efficient CRM software will help your company give better customer service, boost your sales, provide higher rates of productivity, and keep business owners up to date on data and analytics. 

Some customer relationship management softwares run at a steep price, so we’ve put together for you a list of the top 5 cheap CRM services that will get the job done. 

Upfront Conclusion

The best cheap customer relationship management software right now is OnePageCRM and Capsule CRM

Top 5 Cheap CRM Software:

  1. OnePageCRM: The best cheap CRM for simplicity within small businesses 
  2. Capsule CRM: The best cheap CRM that can expand as your business grows 
  3. CompanyHub: The best cheap CRM that caters to being user friendly
  4. SalesMate: The best cheap CRM for collaborating and long-distance teams 
  5. SendInBlue: The best cheap CRM for companies that rely heavily on emails

1. OnePageCRM: The Best Cheap CRM For Long Term Affordability 

PRICING: 

  • Annually:
    • Business: $20/month per user
    • Professional: $10/month per user
  • Monthly:
    • Business: $30/month per user 
    • Professional: $15/month per user

OnePageCRM doesn’t offer a free option, however, their rates for services are pretty low in comparison to other CRMs on the market. In addition, with their price transparency, OnePageCRM has the most affordable long-term pricing of any other paid CRM service. While their pricing levels are tiered, there are only two, so it takes the confusion out of understanding which tier is the best fit for your company. While OnePageCRM’s rates are low, this doesn’t reflect when it comes to their features. 

KEY FEATURES:

  • Efficiently manage deals and customer information 
  • Unlimited contacts, notes, and deals on every plan
  • Email marketing features such as custom templates and personalized messages
  • Sales automation 
  • Bulk email availability 
  • Minimal differences in features across plans

REASONS TO BUY:

  • Efficient mobile apps for both Android and iOS
  • Collaboration features 
  • Pipeline management to guide potential leads 
  • Most affordable long term
  • Four months free with annual billing 
  • Ability to cancel anytime 

REASONS TO AVOID:

  • No free option 
  • No email tracking 
  • No email history data
  • Unable to manage multiple pipelines

2. Capsule CRM: The Best Cheap CRM That Has The Ability To Expand As Your Business Grows

PRICING:

  • Basic: Free
  • Enterprise: $54/per user/ per month
  • Teams: $36/per user/per month
  • Professional: $18/per user/ per month

CapsuleCRM is one of the best cheap platforms that starts with a basic free membership yet has the ability to expand as your business takes off. While the basic membership is free, there are pretty heavy restrictions that come with it. Minimal training is required to operate this incredibly simple, user-friendly software. 

KEY FEATURES:

  • Ability to capture leads 
  • The free plan allows for 250 contacts, 50 MB storage and access to many features
  • The top bar drop-down menu leaves the interface uncluttered and easy to use
  • Schedule follow up calls and check-ins
  • Track sales down your pipeline in order to stay up to date
  • Import contacts from a spreadsheet into app
  • ‘Add Task’ sidebar: allows users to add follow up tasks easily
  • Library of integration options
  • Provides all basic functions for sales teams 

REASONS TO BUY:

  • Simplicity and ease come first 
  • Free version has restrictions, yet is still beneficial for beginner companies
  • As your business grows, the pricing tiers grow along with it
  • Attach documents to leads with no maximum
  • Many features are able to be done on the fly

REASONS TO AVOID:

  • Missing some key features found in more in-depth CRM platforms 
  • Pricing can get confusing 
  • No marketing-specific features 
  • Integrations options are more limited than other CRM platforms  
  • No data reporting options with free plan 

3. CompanyHub: The best cheap CRM that caters to being user friendly

PRICING:

  • Productivity: $15/per user / per month (billed annually)
  • Automation: $24/per user / per month (billed annually)
  • Accelerate: $42/per user / per month (billed annually)

While CompanyHub doesn’t have any free plan available, they counteract this by providing more in-depth marketing tools that the other two platforms did not have. The features CompanyHub offers, even with their cheapest plan, allow for email tracking, chatbots, reminders, and appointment booking. CompanyHub puts an emphasis on being efficient and user-friendly in order to compensate for some other features found in more expensive CRM programs. With their free trial, you can get started right away, while waiting to pick a plan until later.

KEY FEATURES:

  • Customizable interface 
  • Lead management tools 
  • Sales pipeline management 
  • Chatbots 
  • Two-way email sync 
  • Bulk email sending without rewriting 
  • Unlimited email tracking 
  • Email scheduling 

REASONS TO BUY:

  • Most features for the least amount of money 
  • Unlimited email tracking across all plans 
  • Free 14 day trial with no card number necessary 
  • Caters to a wide variety of business types: startups, agencies, non-profits, and more
  • Price increases among tiers are minimal

REASONS TO AVOID:

  • User face is easy, yet not as accessible as others 
  • Longer learning curve 
  • Automated features not available on the cheapest plan 

4. SalesMate: The Best Cheap CRM For Collaborating and Long-Distance Teams 

PRICING: 

  • Starter: $12 / per user/ per month (billed annually at $144)
  • Growth: $24 / per user / per month (billed annually at $288)
  • Boost: $40 / per user / per month (billed annually at $480)
  • Enterprise: Custom 

While SalesMate doesn’t offer a free option to its users, they make up for it with their impressive advanced email marketing, business automation and sales tools. The characteristic SalesMate is best known for, however, is its ability to collaborate amongst both near and long-distance teams. While it is a paid platform, its prices are lower than many other CRM software on the market.

KEY FEATURES:

  • User-friendly mobile apps for both Android and iOS
  • Voice and text sales tools 
  • Automatic workflow and emails
  • Up to date dashboard with business reports 
  • Google chrome extension 

REASONS TO BUY:

  • Integrations with key sales and marketing players like Google and Zapier 
  • Ability to collaborate and manage multiple business pipelines
  • Ability to manage your clients across the entire sales journey 
  • Affordable with an extensive list of features 
  • All plans allow for unlimited contacts, deals, activities, and more
  • Strong integration with MailChimp
  • Wide variety of voice and text tools

REASONS TO AVOID:

  • Text emails only 
  • No email or landing page builders 
  • No free option 
  • Most collaboration features are only for top tiers

5. SendInBlue: The Best Cheap CRM For Companies That Rely Heavily On Emails

PRICING:

  • Free
  • Lite: $25/ per month
  • Premium: $65 / per month
  • Enterprise: Custom

Sendinblue used to be a simple, basic email software. Over recent years, Sendinblue has reinvented their platform to include not only a powerful site for transactional emails, but more features for sales and marketing as well. Even with their free option, Sendinblue gives users loads of benefits ideal for consistent email use. Many other platforms withhold these benefits for their paid members. 

KEY FEATURES:

  • Unlimited contacts
  • Email marketing
  • Email automation
  • Drag and drop email builder 
  • Access to Sendinblue’s Transactional Platform 

REASONS TO BUY:

  • Pricing remains affordable, even after free tier
  • No email limit once 1st tier is reached
  • Simple software
  • Automated workflows to make sales processes run smoother 
  • Send up to 300 daily emails with their free plan 

REASONS TO AVOID:

  • Overly basic tools 
  • No landing page builder unless you’re a premium member 
  • Not utilized for larger companies

Frequently Asked Questions:

Which CRM Software Is Best For a Small Startup?

Due to their affordability and ease of use, Zoho CRM, Salesforce, Agile CRM, HubSpot, and Insightly are all the best softwares on the market for a small startup. 

What Are The Three (3) Types Of CRM?

There are three types of CRM platforms:

  • Collaborative CRM: Heavily focused on optimizing the way team members work together, no matter how remote.
  • Operational CRM: These types of CRMs handle the entire customer process from their first interaction, down the sales pipeline, and after they become a customer.
  • Analytical CRM: Instead of focusing on the customer, analytical CRMs focus on the numbers. Analyzing customer data to gain financial insight into your company is just one feature analytical CRMs hold.

What Questions Should I Ask During a CRM Demo?

In order to prevent yourself from missing any important questions, be sure to ask some (or all) of the following:

  • What capabilities does this CRM have in terms of sales management?
  • Will this CRM integrate with my marketing platform?
  • How does this customer database work? Is there a limit?
  • Tell me more about how this CRM manages appointments and other client activities
  • What kinds of reporting does this CRM give?
  • Will I be able to be proactive with my customers?
  • What kind of security system does this CRM have?
  • Does this CRM integrate with any social media platforms?
  • What does this CRMs customer service support look like?

What Is The Number 1 Key Factor Provided By a CRM?

The number one key factor you want to ensure your CRM provides is direct, easy interaction with customers. Being able to talk to customers directly cuts out of any wasted time, and provides valuable insights into how your business is doing.