You need a complete solution to manage contracts, projects, leads, bids, and more in the construction business. However, it can be challenging and financially draining to do it manually. That is where the best CRM for construction comes in, as it will offer you an incredible solution for all your customer relationship management needs.
If you are looking for the best CRM for your construction, you are in the right place. Here is your complete guide to help you make the right decision.
Top 11 Best CRM For Construction
- HubSpot CRM – Best for Startup Contractors
- Pipedrive – Best for Small to Midsized Construction Businesses
- Zoho CRM – Best for Multichannel CRM
- Bonsai – Best For Construction Companies That Need A CRM With A Client Portal
- Followup CRM – Best for Growing Organizations and Contracts
- JobNimbus – Best for General Contractors
- Procore – Best for Cloud-Based Construction Management
- Insightly – Best for Small Contractor Companies
- Cosential – Best for High-Volume Proposal Submissions
- ConstructionOnline – Best for Construction Project Management
- MarketSharp – Best for Remodeling and Home Improvement Contractors
1. Hubspot CRM – Best for Startup Contractors
Pricing: $40 to $1,200 per month, depending on your plan
While HubSpot CRM may not offer many extensive features for construction businesses, it is still an excellent choice for content management, email marketing, social media management, and ad campaigns. If you are a startup contractor, you will benefit the most from this solution to help you with business promotion. The best part is that you can also opt for the free plan to use some excellent features without a cost.
Key Features
- Free website grader tool
- Ads software
- Sales engagement for quote generation
Reasons To Buy
- A free plan is available for unlimited users
- There are built-in tools to help your invoicing and marketing
- You can compare marketing metrics
Reasons To Avoid
- The paid plans are expensive
2. Pipedrive – Best for Small to Midsized Construction Businesses
Pricing: $12.50/month/user
Are you looking for the best CRM for construction with advanced capabilities? If you are, then Pipedrive is the ideal solution for you as it will help you with chatbot creation on your website, excellent reporting, and much more. Small to midsized construction businesses will benefit the most from this CRM solution as it offers fantastic capabilities to users.
Key Features
- Lead generation chatbot
- Third-party integration
- Reporting solutions
Reasons To Buy
- It offers a mobile app
- The interface is intuitive
- The workflow is deal-driven
Reasons To Avoid
- There is no separation between the lists of new contacts and leads
3. Zoho CRM – Best for Multichannel CRM
Pricing: Starts at $45/month/user
Zoho CRM has more than forty products that can help offer you a complete CRM solution for your construction business. It has a calendar and reminder system, document storage, email marketing, and much more to help you grow your business. The best part is that it is easy to use and will fulfill the demands of your company as it grows with time.
Key Features
- Contract management
- Forecasting
- Client tracking
Reasons To Buy
- It also offers document storage features
- You can integrate it with social media platforms
- It will aid all aspects of your business
Reasons To Avoid
- If you want updated data, you will have to manually reload the dashboard
4. Bonsai – Best For Construction Companies That Need A CRM With A Client Portal
Pricing: Bonsai has three plans for freelancers to large enterprises. Its starting cost is $24 each month.
It is no secret that construction companies have to manage a large number of clients daily. This is why they need a good system for keeping the customer list safe and organized. Bonsai will help you do that with its efficient client portal.
The software will keep all the clients in one place and let you view their profiles using an organized dashboard. You can also create custom lists by adding tags to different customers. Separating clients by the rates you charge them is also possible with Bonsai.
You can also message clients through the portal or share documents with them, such as contracts. The best thing is people can approve your proposals using e-signature.
Key Features:
- Use the direct message system for communicating with clients
- Track billable time to send accurate receipts to customers
- Set goals under client profiles so that they can see the project’s progress
- Keep email reminders for meetings to ensure you and your customer never miss an appointment
- Integrate your software with other apps to enjoy the best experience
Reasons To Buy:
- It has a free trial of seven days
- You offer clients control over their project management
- Getting feedback from customers is easy through free forms and questionnaires
- Making an account on Bonsai only takes 30 seconds
- Allows you to see your active and completed tasks for better management
- It offers a money-back guarantee of two weeks
Reasons To Avoid:
- The features of a free account are very few, so getting a subscription is necessary
5. Followup CRM – Best for Growing Organizations and Contracts
Pricing: They only offer customized packages
If you want to grow your construction business, Followup CRM is the ideal solution for your business needs. The CRM allows you to track project goals, track emails, see contact activity history, and integrate with other applications to help your business. In the long run, it will make all your daily activities easier, which will enable you to focus on running your business.
Key Features
- Contact activity history
- Customizable proposals
- Project management tool
Reasons To Buy
- You can grow an unlimited database of contracts
- It will allow you to track all emails from one place
- You can create some of the best proposals to gain more clients
Reasons To Avoid
- It might not be the ideal solution for beginner construction businesses
6. JobNimbus – Best for General Contractors
Pricing: They only offer customized packages
JobNimbus is the perfect solution for general contractors looking for project oversight that offers features for contracts and more. You can create and sign proposals effectively and quickly to save time and effort. Besides that, it also offers automated scheduling and integration with QuickBooks to have a complete solution for your business in no time.
Key Features
- Contract procurement
- Integration with QuickBooks
- Time and activity tracking
Reasons To Buy
- It offers template building for presentations, proposals, and contracts
- The software design varies between industries
- They offer a free trial of fourteen days
Reasons To Avoid
- Their customer support is only available during regular business hours
5. Procore – Best for Cloud-Based Construction Management
Pricing: They only offer customized packages
Key Features
- Quote management
- Scheduling
- Contract management
Reasons To Buy
- It can easily manage small and large construction projects
- Cloud-based solutions
- Easy to use
Reasons To Avoid
- There is room for improvement in the mobile app
6. Insightly – Best for Small Contractor Companies
Pricing: $29 to $99 per user per month
Insightly offers some excellent features that help it stand out from its competitors. You can also use this CRM solution for email marketing and mass marketing. If you are a construction business working with residential projects, Insightly will offer you the most use for a long time.
Key Features
- Multi-project management capabilities
- Email marketing tools
- Online lead capture forms
Reasons To Buy
- It offers email marketing and customization
- The data security is incredibly high
- You can synchronize it with productivity applications
Reasons To Avoid
- They only offer limited customer support
7. Cosential – Best for High-Volume Proposal Submissions
Pricing: Starts at $25 per user per month
One of the biggest challenges in the construction and contracting business is creating and submitting quote proposals. However, with Cosential, this will become easy as it will help you optimize and expedite the entire process. In addition, you will find it a great help if you submit many proposals in your construction business.
Key Features
- Proposal document integrations
- Build-in financial data connector
- Advanced reporting
Reasons To Buy
- You can track profitability and revenue goals
- There are built-in automated features for notifications
- There are advanced features for proposal automation
Reasons To Avoid
- You will have to integrate with other apps if you want project management solutions
8. ConstructionOnline – Best for Construction Project Management
Pricing: $99 per month
ConstuctionOnline will help you share files, plans, and much more online to collaborate with your clients and teams. You will also get a glimpse into your financial progress that will help you understand how to manage your company better. If you want a CRM solution to offer you excellent tools for your construction business, this is the ideal choice.
Key Features
- Project management
- Scheduling
- Quote management
Reasons To Buy
- It will help you create accurate and fast estimates
- The tool will enable you in task planning, creation, and management
- Excellent for client collaboration
Reasons To Avoid
- It is relatively expensive
9. MarketSharp – Best for Remodeling and Home Improvement Contractors
Pricing: Starts at $99 per month plus $40 per additional user
If you have a remodeling or home improvement business, then MarketSharp is the best CRM for construction. It will allow you to gather feedback from customers and manage your reputation to gain more clients for the business. The unique features such as referral marketing campaigns will help you create a personalized experience in no time.
Key Features
- Integration with HomeAdvisor, Listen360, and GuildQuality
- Reputation management tools
- Sales production management tools
Reasons To Buy
- Offers unique features to help the construction business
- There are built-in tools for managing reputation
- Some functions can handle service calls and warranties
Reasons To Avoid
- The customization capabilities are limited
Frequently Asked Questions
What is CRM in construction?
CRM refers to client relationship management. The software allows you to enhance communication, relationships, and trust with your customers to stay loyal for a long time to come. After all, the construction business revolved around having good relationships with your clients.
Most of the CRMs are cloud-based and offer incredible automation to save your time and effort in the long run. So, you can use various tools to focus on this process to get the most out of your business for a long time.
Why do contractors need CRM?
Contractors need CRM for better visibility, enhancing the sales pipeline, seeing where their prospective clients are, and much more. You can also use the CRM solution to see which construction projects have the highest potential on your roster. That is because it will allow you to see which ones you can easily close and which projects can give you trouble.
When you take care of all these aspects of your business, it will help you create better relationships with your customers. As a result, they will trust you more and will likely refer you to other clients. That is why CRM is an integral component of any construction business.
What is the best construction CRM software for builders?
There is a list of many CRM software in the market, and there is no best one. That is because each software will offer something unique that you can benefit from. In the end, it depends on your budget and needs, whichever one you think is best for your business.
Reviewing all the software will help you make the right decision that will offer you the best software. So, go through each one and select the best one for your specific construction business needs.
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