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CRM stands for customer relationship management, and it is a cloud-based digital platform that allows you to simplify your business operations and clients. It also has several modules to satisfy your specific business needs. Jewellery CRM, like all other CRMs for specialized industries, is explicitly designed to meet the demands of jewellers. It uses various integrated algorithms to assist merchants with customer relations, shipment tracking, and prospect monitoring to improve business management.

Running a growing Jewellery business entails a lot of repetitive operations and time-consuming documentation. All administrative activities may be automated with a Jewellery software solution, allowing you to focus on essential procedures and driving business growth. Today, we’ll look at the best CRM software for jewellers so you can make an educated decision for your business.

Upfront Conclusion

The best crms for the jewellery industry right now is Whsuites CRM and Rhyne

Top 10 CRM for the Jewellery industry

  1. Whsuites CRM: Best CRM For Worldwide Jewellers
  2. Rhyne: Best CRM For Jewellery Repair Shops
  3. Smartwerks: Best CRM For Multiple Uses
  4. Jewelmate: Best CRM For Jewellery Trading
  5. Crate CRM: Best CRM For Sales Teams
  6. Diaspark: Best CRM For Small Scale Jewellery Retailers
  7. Gofrugal: Best CRM For Digital Retailers And Eateries
  8. Reverse: Best CRM For Local Jewellery Shops
  9. ACE Retail POS: Best CRM For Small Or Medium Merchants
  10. Wjewel: Best CRM For Single Or Multi-Stores

1. Whsuites CRM- Best CRM For Worldwide Jewellers

PRICING $125/user/month

When it comes to handling business processes online, WHSuites CRM for jewellers is one of the most extensively utilized cloud-based applications. It incorporates a variety of scientific techniques to help dealers achieve greater results. Furthermore, WHSuites CRM can play a pioneering role in transforming your jewellery business into a more effective, straightforward, agile, and successful entity by leveraging cutting-edge technology. It is a market leader with a global clientele and a favourable response.

KEY FEATURES

  • Social media integration
  • Missed alert notifications
  • Daily sales alerts

REASONS TO BUY

  • Communication is quick
  • Works on different devices

REASONS TO AVOID 

  • The software can hang at times

2. Rhyne- Best CRM For Jewellery Repair Shops

PRICING Available for free

Rhyne is the best software for jewellery repair shops. It provides consumers with a fully virtualized repair shop that comes pre-loaded with customized features and is ready to use right out of the box. With a powerful order processing system that gives you complete access to the repair process, you can unleash the power of your infor2mation. The Reshyne platform makes it simple to assign work to your team of jewellers and collaborate with your existing vendors and suppliers.

KEY FEATURES 

  • Cloud-based technology
  • Easy integrations with other platforms
  • Intuitive interface

REASONS TO BUY

  • Can achieve custom branding
  • The repair management platform is effective

REASONS TO AVOID

  • The CRM may not be available at times

3. Smart works- Best CRM for multiple uses

PRICING $109.00/ month for the monthly silver plan

Another online application that assists jewellers and other business providers are Smartwerks. It’s a multi-device inventory and accounting system that’s hosted in the cloud. It also has a smart dashboard that allows you to consolidate your operations for better and faster data analysis. You’ll use growth reports, client information navigation, and file backup to preserve work, among other things.

KEY FEATURES 

  • Lists profits made in the last six months
  • Accessibility of real-time information
  • Files are backed up effectively

REASONS TO BUY

  • Customer service is effective
  • Inexpensive

REASONS TO AVOID

  • Lacks updates

4. Jewelmate- Best CRM For Jewellery Trading

PRICING $3500(one-time payment)

JewelMate primarily intends to assist jewellery stores, retailers, diamond dealers, and suppliers who deal with the jewellery trade. The CRM software provides several useful features to help you solve your business problems. JewelMate offers wholesale management, jewellery design, client purchase history, appraisal management, and repairs monitoring, among other features.

KEY FEATURES 

  • Can schedule reports to send them to teams
  • The creation of printed, customized catalogues is easy
  • Barcode tags can be created

REASONS TO BUY

  • Easy to use CRM
  • The tracking system is effective

REASONS TO AVOID

  • Bugs and viruses and not always fully tested

5. Crate CRM- Best CRM For Sales Teams

PRICING $5.00 per month

For jewellery stores, Crate CRM software provides a complete lead management program. It can automatically collect leads and distribute them to sales teams. Email and SMS, cloud services, telephony connection for communications, recognizing hot leads, and lead status tracking are some of the extra capabilities of this comprehensive solution.

KEY FEATURES 

  • Atomization in social media
  • Business promotions are easy
  • Lead catching

REASONS TO BUY

  • Affordable
  • Customizable
  • Customer service is great

REASONS TO AVOID

  • Overall GUI and dashboards could be improved

6. Diaspark- Best CRM For Small Scale Jewellery Retailers

PRICING Available for free

Diaspark CRM for jewellery helps you make better marketing decisions and maintain better client relationships. It analyses your target market and lowers customer acquisition expenses, resulting in a higher return on investment. Diaspark also includes a complete sales history, detailed reporting, client trend management, and follow-ups.

KEY FEATURES 

  • Customer service is highly responsive
  • Comprehensive reports and follow-ups
  • Client management

REASONS TO BUY

  • Easy to navigate
  • Maintains records of every transaction

REASONS TO AVOID

  • The software breaks down at times

7. Gofrugal- Best CRM For Digital Retailers And Eateries

PRICING is available for free

Since 2004, GOFRUGAL Technologies has provided retail, restaurant, and transportation organizations with Point of Sale Software in the shape of complete business automation solutions linked with mobile apps and cloud services. Their technical reach has grown to serve 25,000+ retail firms in 50+ countries, with headquarters in Chennai, India. Their main goal is to provide a positive client experience through digital solutions.

KEY FEATURES 

  • Accounting
  • Timely notifications
  • Barcode scanning

REASONS TO BUY

  • Billing and invoicing are easy
  • Claims management is provided

REASONS TO AVOID

  • No point of contact provided

8. Revetize- Best CRM For Local Jewellery Shops

PRICING Available for free

Revetize assists local jewellery retailers in increasing sales. They provide Jewelers with comprehensive tools for converting their clients into brand advocates. Revitalize will quickly become your closest friend if you’re in the business of generating online reviews, connections, and repeat sales.

KEY FEATURES 

  • Automated responses
  • Two way messaging and emails
  • Activity tracking of customers
  • Calendar system

REASONS TO BUY

  • Outstanding customer service
  • Email management available
  • Interaction tracking

REASONS TO AVOID

  • QR codes expire very soon

9. ACE Retail POS- Best CRM For Small Or Medium Merchants

PRICING $675/year for the standard version

The ACE Retail POS system is a Windows-based application that includes inventory, repairs, jewellery tag printing, clearance items, signature capture, and customer and purchasing administration features. It has Google, Sage50, Shopify, QuickBooks, FirstData, and TD integrations. The merchandise tool also allows you to keep track of inventories, backorders, and restock, among other things. Sales orders, bids, and repairs may all be tracked and controlled.

KEY FEATURES 

  • Commission management
  • eCommerce integration
  • Gift card management

REASONS TO BUY

  • Integrated with a touch screen
  • Works well on all devices

REASONS TO AVOID

  • Some users may find the price to be high

10. Wjewel- Best CRM For Single Or Multi-Stores

PRICING $100/month

wJewel is a cloud-based solution for accounting, inventories, and consignments for jewellery producers, merchants, wholesalers, and manufacturers. Business analysis, purchase requisition administration, invoice processing, data exporting, and label printing are all important functions. Administrators can use the wJewel platform to take pictures of products in order to create memos or invoices, produce client proposals, create product catalogues, and generate reports for best-selling items, open orders, and inventories.

KEY FEATURES 

  • Intuitive activity dashboard
  • Customer history provided
  • Data import and export are easy

REASONS TO BUY 

  • Appraisal management
  • Easy to use
  • Best for beginners

REASONS TO AVOID 

  • Does not work well across multiple channels

References and Links

  • https://www.whsuites.com/jewellers-crm-software/
  • https://www.g2.com/categories/jewelry-store-management
  • https://www.jewelsinfosystems.com/jewelscrm.html
  • https://www.softwareadvice.com/retail/jewelry-pos-software-comparison/