If businesses don’t take care of software bugs, it can lead to loss of reputation, finances, and more. Bugs can impact your business negatively, which is why you must have the right bug tracking tool. Such a tool will allow you to track bugs before they become a big problem.
Because of this, you will take care of the problem before it gets out of hand. So, if you want the best enterprise bug tracking software, you are in the right place. Here are all the top tools to help you track bugs.
Top 7 Best Enterprise Bug Tracking Software
- Zoho Bug Tracker – Best for Tracking Bugs with Severity and Priority Filters
- Monday.com – Best for Defect Tracking
- BugHerd – Best for Visual Feedback
- ClickUp – Best for Custom Views
- BugZilla – Best for Open-Source Bug Tracking
- Userback – Best for Visual Bug Reporting
- SpiraTeam – Best for End-to-End Traceability
1. Zoho Bug Tracker – Best for Tracking Bugs with Severity and Priority Filters
Pricing: $3 per user per month
The Zoho Bug Tracker is one of the most powerful bug tracker tools for businesses. That is because it will let you filter all the issues according to priority and severity. Because of this, you can improve productivity, as you will know which bugs can reproduce.
Besides that, Zoho also offers lots of other features. These include creating projects, documents, reports, milestones, and more. So, if you want a complete tracking solution for your business, this is the best choice.
Key Features
- Issue Trackers
- Flexible Workflow
- Bug Views
- Integrations
- Classification of Issues
Reasons To Buy
- You can filter issues by severity or priority
- It will let you know which bugs can reproduce
- You can automate reminding or notifying your team members about the bug
Reasons To Avoid
- It requires more functionality
2. Monday.com – Best for Defect Tracking
Pricing: Starts at $8 per seat per month
While Monday.com is a project management tool, it is also great for tracking defects. You can use the incredible interface to add, assign, and update all your bugs with the least effort. It also offers you a daily list to help you understand the bugs that require your urgent attention.
There is also a personalized template available for tracking bugs and more. The best part is that you can also import any bug tracking sheet from Excel. Once you do, you can turn them into a dashboard without any hassle.
Key Features
- Dashboards
- Integrations
- Automation
- Documents
- Files
Reasons To Buy
- You can easily create custom reports within minutes
- The automation features will help you save time
- The platform is simple to understand and use
Reasons To Avoid
- There is room to allow for more integrations
3. BugHerd – Best for Visual Feedback
Pricing: Starts at $39 per month
BugHerd is ideal for businesses that want visual feedback about their bugs. That is because the feedback is sent with Kanban-style task boards that allow developers to work on bugs. Users can also point to the bug’s exact location with the tagging and drawing tools.
You can also integrate with BugHerd with WordPress, GitHub, Slack, and more. There is also a free trial to help you understand this bug tracker. So, be sure to try it out, and see if it suits your business needs.
Key Features
- Feedback Capture
- Version Control-Sync
- User Dashboard
- Unlimited Projects
- Integrations
Reasons To Buy
- It is easy to use
- It will help you track directly to the location of the bug
- You can manage the list of bugs and assign them to a developer
Reasons To Avoid
- The workflow can use some improvement
4. ClickUp – Best for Custom Views
Pricing: Starts at $5 per user per month
ClickUp is one of the best bug tracking tools that you can customize. That is because it enables you to create custom views to understand the bugs and deal with them. In addition, you can assign and resolve any bug tasks through comments to ensure collaboration.
Besides that, you can also set the priority for the bugs in your system. The team members can then deal with these bugs in order of priority. So, if you want a great bug tracker with custom views, be sure to opt for it.
Key Features
- Search and Filter
- Templates
- Import Documents
- Collaboration
- Sorting Tasks
Reasons To Buy
- You can monitor work efficiency
- You can capture bug information with custom fields
- It enables you to link all the related bugs together
Reasons To Avoid
- Some of the integrations might not work as well as they should
5. BugZilla – Best for Open-Source Bug Tracking
Pricing: Free
If you want a free bug tracking tool, then BugZilla is the ideal option. That is why it is perfect for new startups or businesses on a tight budget. It will enable you to track bugs and take care of them to avoid any issues.
You can schedule a daily, monthly, or weekly report of your bugs. Besides that, it will also detect any duplicate bugs. So, if you want a free yet powerful solution, be sure to opt for BugZilla.
Key Features
- Email Notifications
- Charts and Reports
- Scheduling Reports
- Bug Priorities
- Time Prediction
Reasons To Buy
- It can predict the time that your bug might get fixed
- You can generate the list of bugs in various formats
- If there is a change in code, you will receive an email notification
Reasons To Avoid
- It can run a little slow sometimes
6. Userback – Best for Visual Bug Reporting
Pricing: Starts at $14 per month
Do you want visual website feedback and bug reporting tool for your business? If you do, then Userback is the perfect choice for your team. It will enable you to report bugs from any website or application.
Besides that, it will help you capture video recordings, screenshots, and much more. You can offer this information to your developer so that they can fix the bugs in no time. Such visual reports ensure a fast and efficient workflow.
Key Features
- Drawing, Annotation, and Video Recording
- User Feedback and Bug Management
- Kanban-Style Task Boards
- Custom Workflows
- Bug Reports
Reasons To Buy
- It automatically captures annotated screenshots
- You can collect visual bug reports
- You can report bugs from any application or website
Reasons To Avoid
- Sometimes the fonts or graphics don’t transfer over between the screenshots
7. SpiraTeam – Best for End-to-End Traceability
Pricing: Starts at $43.20 per user per month
SpiraTeam is an ALM solution, but it also offers a bug tracking solution. It will enable you to manage your complete bug tracking progress from beginning to end. That is because it will help you trace the bugs from one point to another.
It can also link bugs to other incidents and artifacts. Besides that, the audit log will also help you track any changes. So, if you want a complete bug tracking solution, you can try out SpiraTeam.
Key Features
- Email Notifications
- Customizable Incident Fields
- Reporting
- Searching and Sorting
- Audit Log
Reasons To Buy
- The bug tracking functionality is exceptional
- You can test bugs and issues with end-to-end traceability
- The incident field is fully customizable
Reasons To Avoid
- It can run a little slow sometimes