Inside Sales Software provides you and your team with the tools you need to maximize efficiency in today’s ever-changing digital marketplace. If you are looking to sell more, do more, and build better customer relationships than you ever have before, this list of the top 5 inside sales software for 2022 is for you!
Top 5 Inside Sales Software 2022
- Zendesk – Unified Sales Solution
- LACRM – Minimalist to the Core
- FreeAgent – Sales Funnel Control
- Outplay – Lightweight Browser Based
- Freshsales– AI Driven
1. Zendesk – Unified Sales Solution
PRICING: Plans Ranging from $19/mo.-$99/mo.
Zendesk’s primary selling point is its automation features that link all of your sales processes together into a single efficient system. For example, instead of manually emailing your customers about the status of their orders, Zendesk sends automated emails to your customers about the status of their orders, as well as any problems that may be taking place. On your own Zendesk dashboard, all of your sales, prospects, and tasks are tracked and displayed on an easy-to-follow visual board. Data about your customers is also cataloged; that way, during your meeting or call, you will know what they need to purchase from you. Another feature of Zendesk is forecasting, the ability to predict the sales volume and revenue of a given month. This is important for businesses that have limited inventory space, as you will be able to get an idea of how much inventory to buy and how often. These figures and many more can all be arranged in aesthetically appealing charts and used in presentations to your board members. If you are looking for a full sales automation suite, Zendesk is for you.
REASONS TO USE:
- Keeps all of your sales information on one platform
- Forecasting features help you plan your next moves
- Know your customers before they even know you
REASONS TO AVOID:
- Lacks the application integration of other inside sales software
2. LACRM – Minimalist to the Core
PRICING: $15/user/mo.
LACRM, which stands for “Less Annoying CRM,” boldly proclaims that it has solved the problems of other CRM software to provide a minimalist and efficient end-user experience. Every topic on the software is sectioned into its own tab that can be searched and browsed through with a few simple keystrokes. For example, the contacts tab has all of your contacts, as well as a search feature that allows you to pull up a particular name and get a phone number, email, photo, as well as any tasks, leads, or files associated with that contact. LACRM also boasts an advanced calendar that claims it will replace other calendar applications your team uses. All of your tasks are integrated into the calendar without any extra input from the user. The calendar also syncs with Google calendar, effectively giving it mobile support. At the same time, many of LACRM’s other features are comparable to its competitors; one area in which it has an edge is that it is web-based, meaning that all of your work is saved in the cloud, and all updates are pushed onto your software for free without any input from you or your team. You may not even notice that you’ve received an update until you go to use a new part of the software. This is excellent news for anyone that has used Microsoft Windows and cringed at its incredibly long mandatory updates. All in all, LACRM is truly less annoying than many of its competitors.
REASONS TO USE:
- Efficiency and minimalism are the top priority
- Automatic cloud-based updates save your team time
REASONS TO AVOID:
- Becomes expensive quickly if you have a lot of users
3. FreeAgent – Sales Funnel Control
PRICING: $35/mo.-$120/mo.
FreeAgent is the CRM platform of choice for thousands of high-level organizations and is also able to be up and running in a mere 30 days, as opposed to most CRM platforms that take months to begin working for your business. FreeAgent also has a variety of code-free tools that allow you to fine-tune the software’s functionality without any knowledge of computer programming or IT. These tools are laid out as visual widgets and can be tweaked individually to perform any function that you need them to. FreeAgent also boasts the ability to view the “full sales funnel,” creating a profile for every lead or customer and cataloging all interactions with that customer before and after a sale is completed. FreeAgent targets your ICP by creating a “lookalike” audience from your best customers by using this sort of data. In addition, every new customer added to the system increases the pool of data FreeAgent pulls from, thus increasing its accuracy. FreeAgent also has a mobile app that allows you and your employees to work on the go and Office365 and MailChimp integration, which makes FreeAgent a good choice if you already use these platforms.
REASONS TO USE:
- Mobile support lets your teamwork wherever they are
- Less than 30-day set-up
- Creates “look-alike” audiences to optimize ICP
REASONS TO AVOID:
- Mobile application support may interrupt the work-life balance of your team
4. Outplay – Lightweight Browser Based
PRICING: $99/mo. Or $120/mo.
Outplay hosts some of the widest variety of app compatibility on the market, as well as the ability to run the application as a mere Chrome extension, making it lightweight and perfect for your office if you are using outdated computer hardware. Outplay’s app integrations include but are not limited to; Gmail, Office365, Zapier, and Vidyard. Outplay’s Chrome extension, Outplay Connect, syncs with LinkedIn and Gmail and is built for the purpose of capturing sales prospects at the click of a button. When a member of your sales team clicks on the extension, a bar will be brought up on the right-hand side of the screen showing his/her tasks in the order that they need to be completed and will provide links to the steps needed to complete the tasks. This eliminates the need for your team to have an excessive amount of tabs open, keeping them focused on the task at hand. While Outplay is not cheap software, if you are bent on efficiency and have a remote sales force, Outplay is for you.
REASONS TO USE:
- Chrome browser support keeps your team focused and keeps the software lightweight
- Has a vast array of app integrations, maximizing efficiency
REASONS TO AVOID:
- Extremely expensive
5. Freshsales – AI Driven
PRICING: Plans Ranging From FREE-$69/mo.
Freshsales boasts the same features as many other inside sales software, but with an added twist, Freddy AI. Freddy AI is a program that does automatic lead generation and lead qualification, as well as chatbots, which ensure that all visitors to your website will be interacted with in some way. Freshsales is able to cut out all tasks for your sales team except the act of actually selling your products to hot leads, which is what your sales team should be spending their time doing.
REASONS TO USE:
- AI does the mundane parts of sales for you
REASONS TO AVOID:
- Chatbots lack the personal touch of a human support team
References and Links
- https://www.zendesk.com/sell/
- https://www.lessannoyingcrm.com/
- https://freeagentcrm.com/
- https://outplayhq.com/
- https://www.freshworks.com/crm/sales/sales-management-system/