In this current era of corporate competitiveness, it is absolutely imperative to establish the best relationship with your clients. Businesses nowadays can’t risk missing their customers’ messages and tarnish relationships with their customers. So, what should businesses do in such circumstances? The answer is “they should ensure a fluent connection with their customers.” And, live chat plugins are the most remarkable helping tools in this regard. 

Do you know live chat plugins are the easiest, efficient, and fastest tools that help to connect with your customers and resolve their issues instantly? Live chat plugins enable you to help your customers anywhere, anytime, and even through your mobile phone without any risk of missing any message from them. Moreover, live chat plugins also ensure direct engagement with potential leads and can turn them into your customers who might move on to the next platform if you fail to engage them somehow. 

Live chat plugins are among the most helpful tools businesses can avail of. WordPress live chat plugins among all others offer an even better instant and personalized experience your customers can ever have. WordPress live chat plugins are, in fact, tools to establish supreme trust and help you cement your customer base. 

If you are looking for the best live chat plugins for WordPress, then you have just hit the right platform at the right time. We are going to make your search as easy as you breathe because we are about to share with you a list of the best live chat plugins for WordPress. 

10 best live chat plugins for WordPress

1. LiveAgent

LiveAgent is an award-winning and one of the leading live chat plugins for WordPress. It is an omnichannel live chat plugin for WordPress that comes with remarkable customizable and robust live chat and helpdesk solutions. LiveAgent suits those who want to deliver instant, context-rich, and personalized customer support. The plus point is, LiveAgent WordPress live chat plugins are easy to set up, so they are suitable even for newbies and seasoned professionals. 

Key features

  • Phenomenal design of the interface including chat widgets
  • Fastest live chat widget
  • Language adaptable
  • Fully customizable chat buttons plus offline chat buttons
  • Contact forms, pre-chat forms, and notifications 
  • Automatic chat distribution
  • Real-time typing-view of customers’ chat boxes
  • Proactive chat invitations
  • Unlimited chat history
  • Call center features (included in All-Inclusive plan)
  • Social media integration with Twitter, Instagram, Facebook, and Viber (included in All-Inclusive plan)
  • And much more

LiveAgent is among the fastest WordPress live chat plugins that offer near 200 advanced help desk features. It offers a free plan as well as a well 14-day trial. The paid plans cost $29 and $39 per agent per month.

2. LiveChat

LiveChat is among the best live chat plugins for WordPress because of its numerous remarkable features. It is one of the most powerful chats and helpdesk plugins with astonishing designs. It is one of the easiest plugins to implement. LiveChat is a perfect live chat plugin not only for customer support but also for eCommerce lead generation and sales. 

Key features

  • Integrates well with services like Google Analytics, popular CRM software, and email marketing services, etc.
  • Mobile responsive live chat plugins that enable you to connect with customers from anywhere, anytime 
  • Connects with 200+ tools
  • Customer details
  • Direct chat links
  • Canned responses
  • Proactive chats and automated greetings
  • Smart and manual chat routing
  • Agent rating
  • 60 days to unlimited chat history (as per plan)
  • Ticketing system
  • And much more

LiveChat live chat plugin is an ideal tool for businesses with an established customer base who already have a lot of traffic. It helps them automate chat processes to eliminate the need for the customer support team. LiveChat pricing plans include $19, $39, and $59 per agent per month.

3. Zendesk Chat

Zendesk lives chat plugin for WordPress is another remarkable plugin that is extremely set up because of the dedicated WordPress plugin. It offers the most beautiful, stylish, and customizable layouts and themes for chat boxes. 

Key features

  • Chat through native mobile apps as well as through web dashboard
  • Beautiful, stylish, and customizable chatbox
  • Numerous advance routing options
  • Integrates well with over 85 other software solutions 
  • Vital metrics on the dashboard to review chat performance and chat history
  • Chat ratings
  • Pre-chat and offline forms
  • Android and iOS applications
  • File sharing
  • 30 days to the unlimited chat history
  • Real-time analytics
  • Language adaptable with 40+ languages
  • And much more

Zendesk Chat is best for companies of all sizes but it suits those companies the most that are already using Zendesk services. Its paid plans are $14 and $19 per month.

4. Olark

Olark is also among the best live chat plugins for WordPress that gives you two options to set up, a plugin or a simple code snippet. It is a premium tool with lots of fantastic features. The biggest advantage of Olark is that it gives its users insightful data about their customers. Its users can easily discern the exact web pages visited by customers and the content of their clients.

Key features

  • Easy implementation and integrates well with other solutions like Google Analytics, Zendesk, Slack, and more.
  • You can connect to Olark live chat from any Android or iOS device third-party applications.
  • You can monitor live visitors on your website and can proactively engage them.
  • Real-time reporting and agent rating.
  • File sharing
  • Chat tagging
  • Customizable chatbox
  • And much more

Olark is the best WordPress live chat plugin for eCommerce businesses with an established customer base who want to increase sales and provide their users unique customer support experiences through powerup plans. Olark offers a free plan but with too many limitations and a 14-day trial to test the premium features of an advanced plan. Its pricing plans vary according to the deal you choose. Price plans start from as low as $12 and go as high as $99 per agent per month. 

5. Pure Chat

Pure Chat is another classic WordPress live chat plugin that offers a lot of interesting features. Its users can create their own chat box and customize it with different themes, animations, images, and colors. Besides its eye-catching chat boxes, it is a capable live chat plugin that offers powerful analytics, proactively-triggered chats, multi-chat options, and more.

Key features

  • Top-class customization of the chat boxes.
  • Unlimited chat history.
  • Canned responses.
  • File sharing.
  • Engagement hub.
  • Option to use mobile apps for chatting on the go.
  • Realtime analytics
  • And much more

Pure Chat is the best WordPress live chat plugin for people who love aesthetics and beauty rather than functionality. There is no Pure Chat free plan. However, it offers a 30-day free trial with all the pro-plans. Its price plans also vary with different deals. Price plans start at as low as $10 and go as high as $79 per agent per month. The biggest advantage of Pure Chat is that it also offers a money-back guarantee. 

6. Tidio Live Chat

Tidio Live Chat is another one of the best live chat plugins for WordPress with front and backend modern styles. It is one of the easiest plugins to implement as you only have to activate it and it starts running. 

Key features

  • Three elegant designs for chat boxes can be color customized to suit your brand.
  • Manage chats from a Tidio Chat tab present in the WordPress dashboard. 
  • Can also manage chats with the help of a dedicated Android, iOS, or desktop application. 
  • Offline messages are sent directly to your inbox if you are unable to chat live because of any reason. 
  • Canned responses. 
  • Chatbot functionality.
  • Advanced analytics. 
  • Agent ratings and feedback.
  • And much more. 

Tidio Live Chat WordPress’s live chat plugin suits businesses of all sizes as it offers the most economical pricing plans. It also offers a free plan with more advanced features than any other free plugin. The paid plans are less expensive and that makes Tidio Live Chat the best live chat plugin for WordPress for businesses that want quality features but have limited purse strings. 

7. Intercom

Intercom is one of the biggest names in the game that provides the best live chat plugin for WordPress. It is a bit expensive plugin that also insinuates that it is more focused on businesses rather than individuals. Intercom doesn’t just revolve around live chat but also helps businesses to reach out to customers at the right time and place. For these purposes, it offers the most advanced automation triggers as well as useful tracking features. 

Key features

  • Exceptional chatbox designs.
  • Manage chats from a Tidio Chat tab present in the WordPress dashboard as well as with the help of a dedicated Android, iOS, or desktop application. 
  • Tool for acquiring, engaging, and retaining customers. 
  • Integrates well with more than 100 other tools.
  • And much more depending on the plan you choose.

Intercom is the best live chat plugin for WordPress who wants an omnichannel model. It is a supercharged plugin loaded with advanced features. However, its price plans are expensive and that’s why it doesn’t suit new or small businesses. Intercom offers three pricing plans with $39, $99, $499 per agent per month. You can take advantage of a 14-day trial before purchasing a plan for yourself. 

8. Formilla Live Chat

Formilla is also among the top WordPress live chat plugin currently available in the market. It offers one of the sleekest and professional-looking chat boxes with an internal messenger as well for support agents. Formilla suits all those eCommerce businesses that have modest website traffic. Its premium plans offer unique and advanced live chat plugin features that are well above the industry standards. 

Key features

  • Proactive chat through the highly distinguished and customizable chatbox.
  • Integrates well with more than 1000 third-party tools like Google Analytics, Zendesk, Pipedrive, etc.
  • Auto-responder
  • Offline collection of leads
  • Chat and email support
  • Banned visitors

Formilla’s paid plans to come with a lot of advanced and modern features. It also offers a free plan but with very limited features. Formila is the best WordPress live chat plugin for large and established businesses. Its pricing plans start at as low as $15 and go as high as $69 per agent per month.

9. Tawk.To LiveChat

Tawk.To is one of the best live chat plugins for WordPress that are also popular because of free functionality. That means it is one of the most reliable plugins that are available for free and offers ticketing, live chat, as well as knowledge-based functionalities. 

Key features

  • Real-time monitoring of visitors.
  • Integrates well with more than 100 other third-party tools.
  • Automated translations with 27 plus languages.
  • File sharing.
  • Canned responses. 
  • Automated triggers.
  • Chat tags.
  • Unlimited chat history. 
  • Customizable chat widgets and landing pages built for a chat.
  • Group messaging.
  • Built-in ticketing system.
  • And much more.

Tawk.To is the best option for new or small businesses and solopreneurs with extremely low budgets to afford live chat plugins because it is absolutely free. It also offers paid add-on features – branding free at $15 per month and video, voice, and screen sharing at $29 per month.

10. Support Board

Support Board is a comparatively new WordPress live chat plugin in the market but with some remarkable features. It is an AI bot-driven tool to automate customer support requests utilizing chatbots and integrated live chat. Support Board is extremely easy to set up and handle.

Key features

  • A native WordPress tool that stores all data on your own server.
  • Chat right from your dashboard or from Slack integration to chat from Slack.
  • Can build chatbots using a Dialogflow integration to fully automate things.
  • Modern and advanced interface from front and backend.
  • Canned responses. 
  • File sharing.
  • Automatic detection of language
  • Integrated knowledge-base

Support Board is the right WordPress live chat plugin for Slack users and those who want to direct their efforts on productivity. It offers a one-time license fee of $59 for PHP as well as a WordPress plugin. Users have to buy Dialogflow and Slack integration separately for $29 each while WooCommerce for $39. The ticket functionality price is $19.