In business, time is money. That’s why small businesses need to be as efficient as possible when it comes to their workflows. Remote access software helps streamline workflows by allowing employees to securely access company data and applications from any location.

With remote access software, businesses can provide their employees with the flexibility to work from anywhere, while still maintaining control over company data. This type of software is also essential for businesses with employees who travel frequently or work remotely.

There are a number of different remote access software solutions available on the market, so it’s important to choose the one that best meets the needs of your business. Some factors to consider include ease of use, security, and compatibility with your existing IT infrastructure.

Ease of use is important because you want your employees to be able to access the data and applications they need quickly and easily without any hassle. The last thing you want is for them to waste time trying to figure out how to use the software.

Security is also a key consideration. You need to be sure that your remote access software is secure so that only authorized users can access company data. You also want to make sure that your data is safe from hackers.

Compatibility with your existing IT infrastructure is another important consideration. You need to be sure that the remote access software you choose can be integrated into your existing systems so that you don’t have to set up a new infrastructure just for the software.

There are several great remote access software solutions available for small businesses. Here are a few:

Top 5 Best Remote Access Software For Small Business

  1. RemotePC by IDrive – Best for small teams
  2. Splashtop – Best for hybrid workforces (in-person and virtual)
  3. ConnectWise Control – Best for integrations and extensions
  4. Zoho Assist – Best non-download software
  5. TeamViewer – Best for multiple devices

1. RemotePC by IDrive – Best for small teams

PRICING: 7-day free trial. Starting at $19.50/year for individuals and $39.50/year for business.

RemotePC by IDrive is a remote access and collaboration solution that allows users to securely connect to and control their PCs from anywhere. With RemotePC, users can access their files, applications, and data from any device with an internet connection. Additionally, RemotePC provides users with the ability to share their screens and collaborate in real-time with other users. RemotePC by IDrive is a secure, reliable, and easy-to-use solution that is ideal for individuals and businesses of all sizes.

KEY FEATURES:

  • Always-ON Remote Access
  • Attended Access
  • Endpoint Cloud Backup
  • Performance Viewer
  • Android devices
  • Web access
  • Secure access with TLS v 1.2 / AES-256 encryption
  • File Transfers
  • Chat between computers
  • Remote printing, reboot, and sound
  • Record sessions

REASONS TO BUY:

  • Plans are incredible easy to implement and use
  • Perfect for small businesses that need unlimited user licenses due to their affordable pricing model

REASONS TO AVOID:

  • Small number of third-party integrations compared to other remote PC software

2. Splashtop – Best for hybrid workforces (in-person and virtual)

PRICING: 7-day free trial. Starting at $60/year

Splashtop Business Access is another remote access solution that offers users secure and fast access to their PCs and Macs from anywhere. Splashtop provides users with the ability to view their screens, share files, and collaborate in real-time with other users. Additionally, Splashtop Business Access offers a variety of features that make it a great solution for businesses that have employees in and out of the office.

KEY FEATURES:

  • Access computers from Windows, Mac, iOS, Android, Chromebook, & more
  • File transfer
  • Remote print
  • Audio
  • Logging

REASONS TO BUY:

  • Remote access can be shared by two users at once
  • Remote sessions allow team members to chat with one another

REASONS TO AVOID:

  • Splashtop offers only annual billing

3. ConnectWise Control – Best for integrations and extensions

PRICING: 14-day free trial. Starting at $24/month

ConnectWise Control is a fast, reliable, and secure remote desktop software that enables you to provide on-demand remote support to your customers. It is purpose-built for service providers who need to provide prompt, efficient, and cost-effective support to their customers. ConnectWise Control has a variety of features that makes it an ideal solution for service providers.

KEY FEATURES:

  • World-class security including AES-256 encryption and two-factor authentication
  • Compatible with Windows, MacOS, ChromeOS, and Linux/Unix/*nix operating systems
  • Works with nearly all major browsers
  • Customizable (white label the remote desktop software) with hundreds of appearance options
  • Hundreds of integrations and extensions including Zendesk, Freshdesk, SolarWinds, and more.

REASONS TO BUY:

  • Range of strong security options for all plans
  • Can capture sounds for remote devices
  • Can communicate by voice during sessions
  • Incredibly large number of integrations and extensions

REASONS TO AVOID:

  • Slightly more difficult to connect devices to the platform compared to competitors

4. Zoho Assist – Best non-download software

PRICING: 15-day free trial. Starting at $10/month/per technician

Zoho Assist is a remote desktop assistance software that helps you troubleshoot and fix issues on your customer’s computer. It is a cloud-based application that can be accessed from anywhere, anytime. With Zoho Assist, you can provide remote support to your customers without having to leave your desk.

Zoho Assist is a simple and convenient way to provide remote support to your customers. It is fast and easy to set up, and you can be up and running in minutes. There is no need to install any software on your customer’s computer. All you need is an internet connection and a web browser.

KEY FEATURES:

  • On-demand remote support
  • Unattended remote access
  • File transfer
  • Voice and video chat
  • Remote reboot and reconnect
  • Multiple monitor support

REASONS TO BUY:

  • Zoho’s plans were created for small and medium-sized businesses in mind. All plans are affordable and comprehensive
  • Zoho Assist provides advanced reports that can be customized.

REASONS TO AVOID:

  • File transfers over 2GB could experience a delay or data may have to be rearranged

5. TeamViewer – Best for multiple devices

PRICING: 14-day free trial. Starting at $50.90/month

TeamViewer is a proprietary software application for remote control, desktop sharing, online meetings, web conferencing, and file transfer between computers. TeamViewer can be used without charge by non-commercial users, and commercial users will be asked to pay a license fee. The software is available in multiple languages. It runs on Microsoft Windows, MacOS, Android, and iOS operating systems.

KEY FEATURES:

  • Remote device control
  • VPN alternative
  • Permanent access for unattended devices
  • Video conferencing and collaboration
  • Private remote access (with a black screen)
  • Secure and fast file sharing
  • Remote Printing for Windows and MacOS
  • Multiple integrations such as Salesforce, Okta, Ninja, and Microsoft Intune

REASONS TO BUY:

  • Works with over 125 manufacturers for operating systems, mobile devices, and IoT devices
  • Communicate with your devices via text chat, audio conference, and video conference
  • Multiple language support

REASONS TO AVOID:

  • Mobile support is not included. It costs an additional fee.

References:

  • https://www.remotepc.com/
  • https://www.splashtop.com/
  • https://control.connectwise.com/
  • https://www.zoho.com/assist/
  • https://www.teamviewer.com/en-us/products/teamviewer/