Modern firms utilize field service management (FSM) software to dispatch specialists, process task orders, collect money in the field, and much more. They can also automate the deployment and tracking of field employees, give field agents with analytics or decision support, and facilitate warranty or service contract / SLA administration. These solutions are generally utilized by manufacturers of industrial products who require on-site services such as equipment deployment and maintenance, cleaning, and repairs, among other things. 

TOP 8 BEST VENDOR FIELD SERVICE MANAGEMENT SOFTWARE

  1. COMMUSOFT– Best vendor field service management software overall
  2. HOUSECALL PRO – Best vendor field service management software for saving valuable time
  3. JOBBER – Best vendor field service management software for efficient scheduling
  4. NOMADIA OPTI-TIME – Best vendor field service management software for mobile access
  5. REACHOUT SUITE – Best vendor field service management software for cost saving
  6. SYNCHROTEAM – Best vendor field service management software for medium sized business
  7. WORKIZ – Best vendor field service management software for increasing revenue
  8. SERVICE FUSION – Best vendor field service management software for reliability

1. COMMUSOFT- BEST VENDOR FIELD SERVICE MANAGEMENT SOFTWARE OVERALL

PRICING: There Is a free trial, and the least paid plan is $59/month

Commusoft is the best vendor field service management software overall. Commusoft’s all-in-one online workforce service management software is suitable for landscape service companies. It works with common accounting solutions like Sage, QuickBooks, and Xero to help you manage your client database, quotations, jobs, engineer diaries, certificates, and invoicing. Commusoft is compatible with PCs, Macs, iPhones, iPads, Android phones, and tablets.

KEY FEATURES:

  • Activity Tracking
  • Appointment Scheduling
  • Asset Tracking
  • Commercial Inspections
  • Add & Edit Photos
  • Billing & Invoicing
  • Commercial

REASONS TO BUY:

  • It improves productivity
  • estimates and invoices are brilliant
  • Great customer support

REASONS TO AVOID:

  • You may find the integration complicated

2. HOUSECALL PRO – BEST VENDOR FIELD SERVICE MANAGEMENT SOFTWARE FOR SAVING VALUABLE TIME

PRICING: There is a free trial, a free version and the least paid plan is $49/month

Housecall Pro is the best vendor field service management software for saving valuable time. Housecall Pro is a top-rated, all-in-one business solution that makes it easier for home service professionals to work more efficiently and develop their businesses. Housecall Pro helps Pros manage every element of their business in one place with easy-to-use digital tools for scheduling and dispatching services, handling payments, automating marketing activities, and more.

KEY FEATURES:

  • Appointment Scheduling
  • Assignment Management
  • Automated Scheduling
  • Activity Dashboard
  • Alerts/Notifications Availability Management
  • Bid Management

REASONS TO BUY:

  • Housecall Customer Booking App
  • Reporting
  • Google Calendar Integration
  • Email customer support
  • Mobile Payment Processing
  • Customer Financing

REASONS TO AVOID:

  • The employee time tracking is not the best

3. JOBBER – BEST VENDOR FIELD SERVICE MANAGEMENT SOFTWARE FOR EFFICIENT SCHEDULING

PRICING: It has a free trial and the least paid plan is $35/month

Jobber is the best vendor field service management software for efficient scheduling. Jobber keeps track of your projects and keeps your clients informed. Job scheduling is more efficient, routes are optimized, and quotations and bills are sent by text. Give your staff the task specifics they need, see where they are, and get alerted when a job is done. Send out automatic payment reminders and accept payments in person, online within 24 hours, or on a monthly basis.

KEY FEATURES:

  • Accounting Integration
  • Assignment Management
  • Automated Quoting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling

REASONS TO BUY:

  • Jobber makes quoting, booking and scheduling jobs a breeze!
  • The jobber platform is very easy to use
  • Batch invoice creation
  • Having a client hub is a real crowd pleaser

REASONS TO AVOID:

  • There is no way to recover something that has been deleted.

4. NOMADIA OPTI-TIME – BEST VENDOR FIELD SERVICE MANAGEMENT SOFTWARE FOR MOBILE ACCESS

Pricing: They have a free plan and their least paid plan is $17/month

Nomadia Opti-Time is the best vendor field service management software for mobile access. It has been offering a broad selection of routing and schedule optimization software for the past 30 years, with the goal of increasing the productivity of field workers by up to 30 percent. During business hours (EST), customer service is accessible by email and telephone.

KEY FEATURES:

  • Scheduling
  • Dispatch Management
  • Mobile Access
  • Work Order Management

REASONS TO BUY:

  • Supports workforce forecasting, or planning
  • It’s easy to set up new functionalities and processes

REASONS TO AVOID:

  • Not available for MacBook

5. REACHOUT SUITE – BEST VENDOR FIELD SERVICE MANAGEMENT SOFTWARE FOR COST SAVING

PRICING: There is a free version and the least paid plan is $12/month

ReachOut Suite is the best vendor field service management software for cost saving. ReachOut’s sophisticated web backend and easy mobile apps allow businesses to manage their whole range of field operations in one place. Customers can get started quickly because to the excellent customer service and intuitive interface, and the cloud-based technology ensures data security.

KEY FEATURES:

  • Customer Management
  • Data Analysis Tools
  • Billing & Invoicing
  • Client Database
  • Accounting Integration
  • Automated Scheduling
  • Confirmation/Reminders

REASONS TO BUY:

  • Efficient data analysis
  • Affordable and flexible software
  • Email marketing
  • They have a free trial

REASONS TO AVOID:

  • Invoice is not sent from your personal email

6. SYNCHROTEAM – BEST VENDOR FIELD SERVICE MANAGEMENT SOFTWARE FOR MEDIUM SIZED BUSINESS

PRICING: There is a free trial, a free version and the least paid plan is $24/month

Synchroteam is the best vendor field service management software for medium sized business. It assists you in more efficiently managing mobile workforces, streamlining business processes, and reducing expenses. Synchroteam Field Service Management software helps handle HVAC, pest control, electrical plumbing, maintenance, inspection and scheduling.

KEY FEATURES:

  • Activity Dashboard
  • Automated Scheduling
  • Automatic Time Capture
  • Appointment Management
  • Appointment Scheduling
  • Alerts/Notifications
  • API
  • Asset Tracking

REASONS TO BUY:

  • The offer excellent work tools
  • Excellent pdf customer report with images
  • Nice interface

REASONS TO AVOID:

  • Their mobile app is limited

7. WORKIZ – BEST VENDOR FIELD SERVICE MANAGEMENT SOFTWARE FOR INCREASING REVENUE

PRICING: There is a free trial and the least paid plan is $65/year

Workiz is the best vendor field service management software for increasing revenue. Instead of using outdated business management tools like pen and paper, field service providers can use Workiz to grow their firm. Workiz is a straightforward platform that lets you schedule, dispatch jobs, invoice and process payments.

KEY FEATURES:

  • Call Recording
  • Callback Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Alerts/Notifications

REASONS TO BUY:

  • It is easier to keep track of your techs
  • The online booking results to flexibility when ordering a service
  • It helps keep track of your sales

REASONS TO AVOID:

  • Customer service response is slow

8. SERVICE FUSION – BEST VENDOR FIELD SERVICE MANAGEMENT SOFTWARE FOR RELIABILITY

PRICING: There is a free trial, and the least paid plan is $149/month

Service Fusion is the best vendor field service management software for reliability. Service Fusion is designed to help you run your business more efficiently and make better decisions. You receive full visibility across business processes to better serve your clients with one consolidated system for customer administration, dispatching, scheduling, invoicing, reporting, and payments.

KEY FEATURES:

  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Accounting Integration

REASONS TO BUY:

  • Job layout on the calendar is very useful
  • The app is easy to use
  • Great customer support

REASONS TO AVOID

  • Invoice making is quite slow

References

https://financesonline.com/detailed-review-of-housecall-pro-an-award-winning-field-service-management-app/

https://www.signpost.com/jobber/

https://en.geoconcept.com/scheduling-optimisation/opti-time-mobile

https://www.goodfirms.co/software/reachout-suite

https://technologyadvice.com/products/commusoft-reviews/

http://www.smartcloud.ie/synchroteam.html

https://www.crunchbase.com/organization/workiz

https://www.smartbugmedia.com/work/design-portfolio/web-designs/service-fusion