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Today, most businesses rely on CRM software to promote and simplify the operations of marketers. This software implements the difficulties of the company. That makes it easy for employees to work on a specific task. So, users prefer to work in project partitions to accomplish quickly and with ease.

What is Zoho CRM?

Zoho CRM is a cloud-based software that helps companies control their business worldwide and build customer relationships. It is customizable for all sizes of business. It offers integration with Zoho products and a large capacity with 300 third-party apps. It also provides unique functionalities to your business needs.

Best Alternatives to Zoho CRM

It is a content management and web-based platform that offers customizable workflows. It helps businesses to increase their profits with ease. But its features are not ideal for all businesses. So, the alternative to Zoho CRM are as follows:

  1. Bonsai
  2. HubSpot CRM
  3. Pipedrive
  4. Nimble
  5. Insightly

1. Bonsai – Best for a CRM with Client Portal

Best Zoho CRM Alternatives

Pricing: Starts at $24 per month with a free trial of seven days

Anyone looking for a CRM that allows them to keep everything related to clients in one place will benefit the most from Bonsai. It is a great alternative to Zoho CRM because it will help you streamline your projects and automate different processes. The entire team will benefit from this because everyone can work on different projects and collaborate with one another.

The best part is that you can also automatically generate leads by using Bonsai Forms. You can integrate it into your account to manage relationships, track progress, and more. So, don’t forget to consider this excellent CRM for your business needs.

Features

  • It fills various projects with timesheets, tasks, payments, and documents
  • You can add existing clients and leads to track contacts
  • Invite other people to the projects
  • Create unique profiles of clients
  • Browse through endless form templates
  • Keep everything related to your clients in one place
  • Assign people tasks for collaboration
  • Onboard a client without any problems

Pros 

  • You don’t need to have the technical knowledge to set up this CRM
  • Their customer support is always available to help you out
  • It makes communication with clients easier through the Portal
  • You can create different templates related to your projects
  • Easy add notes to the task you complete
  • Keep track of the hours worked daily

Cons

  • It will take you some time to get used to it

2. HubSpot CRM – Best alternative to Zoho CRM

Pricing: $50 per month (Free plan available)

HubSpot CRM is a user-friendly marketing software that fits all sizes of businesses. It is specially designed to help the sales team and eliminate manual work. It allows users to start businesses and sell products. It is easy to use from beginning to finish. It helps to implement the workspace and manage all the closing deals. It adapts existing workflows to handle prospects.

It offers integration for marketing and sales to separate them from others. It also provides a free option to use. It gives paid plans for those who want to extend their business and strengthen their marketing and sales efforts. It helps to deal faster and reduces the time to organize customers and prospects. It offers to track sales capabilities and activities on several software.

It organizes client engagement in a timeline format. It makes interactions easy to understand and makes them eligible for the pipeline without difficult and long-winding emails. It offers features free without any limit. It provides a user-friendly interface that makes it unique. You can access essential data at a suitable place and time.

Features:

  • Tasks, meetings, and notes can finish in a given period
  • It is completely free and helps users to connect with customers.
  • It features contact management to meet or contact other firms or sales teams.
  • It features a beautiful pipeline dashboard that effectively cooperates with team members without accommodating login and services.
  • You can track your deal according to your needs to see your quotas.
  • You can easily sort your dashboard to access datasets or trends quickly.
  • It features simple activity logging that visualizes the status of any firm quickly by using the simple dashboard.
  • It automatically tracks interactions to update the current status.
  • The logging feature allows you to sync with different apps such as email and outlook to capture every interaction securely.
  • The real-time chat feature allows you to quickly install the fantastic support of customers and clients.
  • You can also manage the messages of your team member with the flow of your clients to know about their working channel.

Pros:

  • Ease of deployment
  • Intuitive tool and comprehensive database
  • The functionality is good
  • Wonderful email tracking
  • Pricing is excellent
  • Easy to use and great for collaboration
  • Marketing tracking is top-notch
  • Excellent organizational tool
  • Innovative design, constantly proving, and works right

Cons:

  • Limit of 1000 custom fields
  • Little overwhelming and confusing

3. Pipedrive – Best CRM built

Pricing: $14.90 per month

Pipedrive is an account management software that organizes an overview of sales. It is designed for small and mid-size businesses. It integrates your schedule with other software. It also tracks emails and manages calls automatically. It improves the efficiency of your users by helping the company build the sales process from start to end. It also allows you to concentrate on essential tasks rather than other projects.

This CRM tool offers various integration with other software. Its features are attractive and easy to use. It provides 1000 names on an email and offers excellent marketing automation features. It has also expanded its offerings and features so that large companies also take advantage of it. It offers all components according to the needs of a business, firm, or organization. Also, it is easy to set up.

It offers a platform for training and onboarding that save time. It provides an effortless, quick, and simple user interface. It manages all projects and applications and arranges them according to the company’s requirements. It also offers a visual pipeline for the agents. It establishes and organizes the team and contact of an organization. So, that is the best CRM tool.

Features:

  • It integrates with third-party apps, including google and email.
  • The task automation and competent contact data feature allow you to record your daily activities.
  • It sends notifications through mobiles for the remainder of customer sales in email.
  • It features a sales assistant who draws graphs and analytic reports.
  • It also provides hints for recommendations and better performance of sales funerals.
  • It features deal and lead management that allows you to create visual arrangements and custom fields to easily manage your leads and sales.
  • It provides high-quality data from which you can choose the field for your sales team.
  • It features contact management that mobilizes or gather all conservation in one place, including sale documents, calendar, phone records, and emails.

Pros:

  • Reminds you of outstanding quotes and previously approved deals
  • Works well and customizes work according to needs
  • Integrate nicely with services
  • It allows connecting of CRM with other software
  • Logical and easy to use
  • Options and features are well crafted
  • Information is immediately available to track and view
  • Very intuitive to use
  • Accessible to the parameter and very friendly

Cons:

  • Real-time loaded extremely slowly
  • The email feature does not work sometimes

4. Nimble – Content management and social relationship software

Pricing: $19 per month (Free trial available)

Nimble is an industry-leading platform that helps you create contact management solutions for businesses and individuals. It is a good choice for companies that want to organize customer engagement. It collects customer data for interaction from several platforms with minimum data entry. It automatically updates client information on Gmail, outlook, social media channels, and yahoo.

It ensures that you get a clear view of communication with your business. It helps you to discover information, interest, and history quickly. Also, you can increase your communication with the company by avoiding leads and tracking deals. It provides you the facility to engage customers from several platforms. It ensures that the employees are going on a track.

It allows you to specify unique engagements and promote remainders to ensure that all users are appointed without interactions. It features a rule engine that helps you learn algorithms and allows you the imaginative display activities, critical data, and users for overlooked opportunities.

Features:

  • It features contact and leads management for better efficiently leading the business project.
  • It easily integrates with social media apps such as Facebook, Gmail, tweeter, etc.
  • The advanced searching capabilities feature allows you to easily search your keywords without any extra overlook.
  • It automatically updates your information and data to not miss any important deals.
  • It features a custom sales pipeline that helps you arrange better sales processes.
  • The marketing integrations allow you to integrate with a different platform to easily replace information.
  • It also helps the customers and makes them aware of potentially getting with the company.
  • It also displays relevant matches while searching the contact.

Pros:

  • Helps to keep interaction with customers
  • Track relationship of clients in real-time
  • Fast and reliable storage solution
  • Great customer support
  • The interface has good setup quality
  • Integrates with google apps
  • A pretty unique and valuable tool
  • Possibility for expansions
  • Great product for the environment and sales team

Cons:

  • The user interface can be confusing
  • The layout is not simple to use

5. Insightly – Best for project management

Pricing: $29 per month (Free plan available)

Insightly is the most popular cloud-based CRM software for developing teams in all industries such as media and communication, manufacturing, construction, professional services, and technology. Insightly secure and organize your business data and sales such as emails, projects, leads, business reports, events, contacts, sales opportunities, and quotes in one platform.

It is suitable for small businesses that want to understand their customers, partners, prospects, and suppliers to create a strong relationship. It features task management, pipeline management, contact management, and project management. It features a 360-degree view of contacts and sales opportunities. It automatically connects contacts with social profiles.

It helps to increase the progress of tasks. It assures that project deadlines meet according to the entire team and partners. Its unique features are automated alerts, task delegation, project milestones, etc. It makes it easy to capture leads and finish deals for users. It automatically routed the information to the agents. So, it also reduces administration work and concentrates on important tasks.

Features:

  • It features efficient collaborations that make all projects updated with several software.
  • The integrated project management feature allows you to engage with customers, track task performance, set projects, and create milestones.
  • The automated social profile detection automatically links employees with social profiles through the email address and website.
  • It features versioning and file sharing to keep track of all transformations in the project and transmit them to agents efficiently without any hindrance.

Pros:

  • Much easier to use
  • Pricing and features vary widely
  • Easy to find information about proposals
  • Cloud-based
  • Easy to set up and efficient interface

Cons:

  • API changes cause fatal errors
  • Staff are clueless

FAQs

Does HubSpot CRM offer an API?

Yes, it offers an API for use.

Does Pipedrive support mobile devices?

Yes, it supports mobile devices such as iPad, Android, and iPhones.

Who are the typical users of Nimble?

Public administrations, Freelancers, Non-profits, and small and Mid-size companies are the typical users of Nimble.

Is Zoho CRM free?

Zoho CRM offers a complete range of features and emphasizes free editions. It provides power integrations, marketing, sales, and secure and robust cloud storage.