Cash App: Secure and operator friendly, or open door for hackers and scams?

In this day and age technology reigns supreme. It is no surprise that services such as Cash App would deliver a straightforward, and efficient way to transfer money via p2p (person to person) or conduct transactions for a business. Although with this easy-to-use application comes the concern: Exactly how safe is your personal information once submitted to your cash app account? Not to worry, in this article, we have done all of the research for you! 

The confidentiality of your personal information is of the utmost importance, as well as your exclusive access to your finances. Once you leave this page, it will be with the ability to make an informed decision based on how well you believe Cash App can protect you, the consumer. The information provided throughout this article will be:

  1. What different methods does Cash App incorporate for safety
  2. What methods of payment are available?
  3. How will the Cash App support team work to assist you in the event of any fraudulent or suspicious transactions?

Cash app company info

Official website:https://cash.app
Founded:March 2015
Owner:Square inc.
Number of employees:Thousands via remote and offices
Revenue:$5.9 billion as of 2020
Location:1455 Market Street Suite 600San Francisco, CA 94103
Customer service contact:Remote assistance through the app or 1 (800) 969-1940 via phone
Social media:Instagram: @CashAppTwitter: @CashAppTikTok: @CashAppTwitch: Twitch.tv/CashAppReddit: u/CashAppAndiFacebook: SquareCash

What exactly is Cash App?

Cash App is a peer-to-peer money transferring service which offers consumers and businesses a way to instantly send or receive money. Similar to ACH bank transfers and services such as western union without the hassle of having to go to a specific location. Instead, these transfers can be made efficiently and instantaneously from anywhere in the country all from your mobile phone. The sign-up process is quite simple. All you need to get going is some personal information to verify your identity, and debit card/credit card number from where you like your money processed, whether receiving or sending.

How does Cash App work?

Once the application is downloaded, you will be prompted to create your account and agree to the terms of service. Now that your account is all set up with the identity verification and banking information, you will be prompted to create your personalized user name. Which for this service is referred to as a Cash tag. Finding your contacts for your account is as simple as syncing your contact list within your mobile phone to your Cash App. You will be notified if any money is sent to you, and it will ask you whether you would like to cash out instantly for a 1% fee or wait two days for a free transfer. All withdrawn money will go directly to the payment option you have set for your profile. 

These options include:

  • Routing and account numbers for your bank account
  • Debit/Credit card
  • Cash Card (Cash App’s personalized debit card which is linked directly to your cash app account

Is Cash App a legitimate service or a clever scam?

Cash App is a perfectly legal service to use. By checking the terms of service box, you are agreeing to a legally binding service agreement meant to protect the company (Square Inc) in case of any lawsuits being brought against them.

What is the probability of being scammed while using the service?

The likelihood of being scammed during your experience with this service lies firstly with you. You are your first line of defense! Use your best judgment if any requests or suspicious transactions come your way. You will need to be vigilant and stop it dead in its tracks.

Does Cash App contain any viruses or malware?

Cash App is a PCI data security standard level 1 company that uses advanced fraud protection technology. Also, any transactions and information made throughout the service are entirely encrypted. Now let’s be honest they have installed as many measures as they can to protect you and your information. Which is why it is our job as the consumer to prevent ourselves from being taken advantage of in suspicious interactions. Cash App has a support team ready to assist 24/7 with any claims you may have. (see table above for all forms of contact with the Cash App support team)

Does Cash App steal sensitive data?

Cash App will never ask you to send money to fulfill a support request. Also, no Cash App employee will ever ask you for any personal information or your sign-in code linked to your account.

Are there any similar fake sites to be aware of?

As of now, there are no fake sites that mimic Cash App, only scammers who pretend to be Cash App support technicians. The way these scams take place is you will receive a message from a “Cash App representative” who will then proceed to ask you for personal information or request money to fulfill support issues. If you ever receive these kinds of notifications,  remember Cash App will never ask you for any personal info or money requests.

Cash App Security measure

Cash App uses complex encryptions to protect and secure all information that you provide including Personal information and transaction history.

Is this service trustworthy and reliable?

Hopefully, the information provided thus far will shed some light on why Cash App is taken the world by storm. This service is as reliable and trustworthy as you allow it to be. Remember to stay aware of suspicious interactions. Now let’s say there was a fraudulent claim for your account. Due to most transactions through the app being instantaneous Cash App is unable to offer any sort of refund of processed payments. The most significant move for you to effectively handle this situation is to notify your bank and report those fraudulent transactions immediately. This has provided Cash App users the best results when it comes to trying to be refunded for any transactions placed without your consent.

Who should choose Cash App?

Anyone! This service has proven itself to be quite successful, and can be used for so many different reasons the uses of this application are endless! From paying your bills, splitting the tab with your friends, and so many more. It offers you the possibility of manipulating your finances during your daily routine without having to carry cash on your person.

Cash App Review

Application features:

  • Once full identity verification is completed, you may send and receive money with no daily limits
  • Free service which does not charge you monthly
  • 1.5% fee to withdraw money into personal account/debit card instantaneously
  • Ability to request, send, and receive money anywhere anytime!

Is Cash App insured and regulated?

Services like Venmo, Cash App, and Zelle have to maintain their PCI compliance to remain operating as a peer-to-peer money service. Cash App is not an FDIC-insured entity due to the fact that most transactions completed are instant and must be disputed through your bank account.

Fees and costs

There is no application fee to get started. Only a 1.5% fee is required to transfer instantly. Cash Apps’ primary source of revenue is through charging companies to use their service as well as customer instant transfer fees. There are no hidden fees in Cash Apps’ business strategy. This provides the customer with a very reasonable fee to access their money while providing Cash App with the customer base to make the small expenses add up into a good profit for the company as a whole.

Does Cash App have good customer service?

The support system within the Cash App system is rapid and talented in figuring out how to resolve any problems the customer may have.  The one issue the support system for the company has is the resolution to hacked accounts and scamming. Due to these transactions being made within seconds, the company prefers anytime you suspect a fraudulent charge would be to reach out to your financial institution. Resolving these issues through your bank provides you the best opportunity of receiving a refund.

Supported Countries

As of now, Cash App is only available within the US and the UK. On Cash Apps’ direct website, they have given statements saying that they are working to bring Cash App to many other countries.

Pros vs. Cons

Pros

  • Fast, effective transfers
  • Instant withdrawal into a personal account.
  • Use of Cash Card to avoid money being moved in and out of bank account

Cons

  • Possibility of falling prey to hackers and scammers
  • Only refund policy in place is directly through bank to dispute the charge

Careers

Becoming a Cash App employee is quite simple with the various positions available as well as the option of working in the office and remotely. Cash App also strives to make their job a fun and adaptive environment so that employees may grow and move up within the company.