Upfront Summary: Is Cyberghost VPN safe? & worth it? 

Cyberghost gives users access to internet privacy, data privacy, and streaming privacy.  Without using VPN, users are susceptible to the government, internet provider, or hackers viewing their data. Cyberghost is a safe and legitimate VPN software.

Cyberghost allows users to create their VPN or Virtual Private Network using either an online, app or streaming service. A VPN enables individuals to browse the internet with ID protection regardless of their geographic location. Internet censorship has been a hotly debated issue around the world. The country of China censors all internet searches and controls internet usage.  Cyberghost is creating a censorship-free and open internet. 

CyberGhost Company Information

Official Websitewww.cyberghostvpn.com
Founded2011
OwnerKape Technologies, Robert Knapp
Number of Employees98
ValueNo financial information is available
HeadquartersBucharest, Romania
Customers Service Contactsales@cyberghost.ro online 24/7 support
Stock Market TradedPrivate Company

What is Cyberghost?

Cyberghost is a VPN software for Android, iOS, Linux, macOS, Microsoft Windows, Gaming systems, and TV Apps.  The service offers up to 7  simultaneous device protection with 24/7 live support. Over 7200 worldwide servers help product users and keep the internet private. 

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Is Cyberghost safe and legit or a scam?

 Cyberghost is a safe and legitimate VPN software company.  The ratings among tech magazines put Cyberghost as one of the best VPN softwares in 2021.  Cyberghost is considered one of the top ten available on the market. 

How to use Cyberghost? 

To use Cyberghost, an account will need to be set up. Each user must choose from one of three buying options. Once logged in, add up to 7 different electronic devices or browsers that require VPN coverage. To add other devices, step-by-step instructions are available on the website.  Activate the VPN whenever using home internet or public Wi-Fi to keep your internet searches and buying privacy. 

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Features

Dedicated IP is an add-on feature that allows users to create their VPN address.  The address is unique to the user and will be the preferred VPN upon each login.  The feature has 2-step authentication to ensure utmost privacy.  

Who should choose Cyberghost?

Cyberghost is used by anyone concerned about censorship and privacy with their internet browsing and usage.  The software ensures digital anonymity and builds back online purchasing trust. Cyberghost was created for basic users with minimal advanced features.  This VPN was built to benefit folks who use streaming services.  

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What is the bandwidth and server speed of Cyberghost?

The company has over 7200 servers in 60+ countries. The bandwidth, server speed, and server switch are unlimited with Cyberghost. On Cyberghost, speeds vary depending on geographic location and the user uploading or downloading information.  Minimum speeds of 6 are the norm, with speeds as high as 1 GB based on the user server.  The speeds are available simultaneously on seven devices.

Does Cyberghost have a browser extension?

Yes, Cyberghost has browser extensions available for google chrome, Firefox, and Microsoft edge. 

How does the extension work?

Active users can log into their account on Cyberghost and add the browser extension as one of their seven devices.  Whenever they log onto that browser in the future, it will automatically activate the VPN.  Step-by-step instruction is available on the website for browser additions. Updates for the browser extension are manual.  Updating requires logging into the account and going to the update software link. 

Is the extension legit and safe to use?

The browser extension is legitimate and safe to use.  Setup is simple and essential as one of the first devices to add.  Once the browser extension setup is complete, it will automatically turn on whenever the internet browser opens.  The browser offers ID protection, safety from hackers and eliminates data collection from governments or internet providers.

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Does Cyberghost have an app?

Cyberghost does have an app available both on Android and iOS.  The app does offer a 7-day trial for your cell device only. Once the trial is over, the new user will be auto-debited through the android or iOS store for continued usage. The app protects the mobile device when connected through public Wi-Fi and while browsing the internet.  The app carries ratings higher than 4.2 out of 5, and individual reviews are positive.

Cyberghost pricing, costs, and fees

Cyberghost requires all users to pay for their service.  New users can pick from three different plans: monthly, six months, and twenty-four months.  See below table for pricing info:

1 Month$12.99 per month
6 Months (Billed every 6 months)$6.39 per month
24 Months (Billed every 12 months)$2.25 per month

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Cyberghost money-back guarantee 

Cyberghost does not have a trial available for any of their plans. It is required to sign up for the complete service.  The monthly purchase plan carries a 14-day money-back guarantee, and the extended plans include a 45-day money-back guarantee.

Are any discount codes or coupons available?

 Yes. Cyberghost has a current coupon if the twenty-four-month agreement is purchased; an extra two months are extended at no additional cost.  The payment will be upfront for the entire twenty-four months and will be auto debited yearly after.  

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Does Cyberghost work with Netflix, Firestick, Apple TV, or similar services?

 Yes.  Cyberghost highlights explicitly the use of Netflix, Firestick, Apple TV, or other devices. Step-by-step setup instructions are on the website.  The use of Cyberghost on streaming services helps eliminate ads and pop-ups. Cyberghost has dedicated servers for streaming devices which helps improve the overall buffer speeds and ensures these services are online 24/7. 

Does Cyberghost have good customer service?

Customer service support contact differs by type of inquiry.  The online chat is used for subscription, rate questions and basic troubleshooting.  Many email contacts are available on the website for reselling, orders, operations, product keys, and invoice questions.  All support is 24/7 and online only.  Reviews mix between positive and negative. Response time depending on questions is extended.  Overall, customer service is one of the significant problems with Cyberghost due to confusion and length of response.  

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Supported Countries

Some Supported Countries

  • United States
  • United Kingdom
  • Ukraine
  • Australia
  • Austria
  • France
  • Germany
  • Italy

Non-Supported Countries

  • North Korea
  • China
  • Afghanistan

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Pros and Cons

Pros

  • Up to 7 devices allowed simultaneously
  • Multiple device platforms are available
  • Browser extension
  • Adblocker
  • 7200 server locations worldwide 

Cons

  • Pay account required for use
  • Customer support online only

How to cancel a Cyberghost subscription/account?

Cyberghost does auto-debit for all payments, and billing happens either monthly, six months, or yearly. The simple way to cancel is to work with customer service on the online chat.  Accounts are canceled quickly, but please remember the terms and conditions.  Once the 45-day money-back guarantee expires, receiving money back may be limited.

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Cyberghost Careers

Is Cyberghost an excellent company to work for?

Cyberghost has an excellent benefits package for employees, including health and life insurance.  The salary ranges are competitive in the VPN market. The reviews are positive for work-life balance.  The company even has two dogs as mascots to brighten each workday.     

Is it difficult to get a job at Cyberghost?

The company is small, and there are no available jobs on the website.  Cyberghost only hires out of their Romania and Germany offices, so it is difficult to get a job.  The job requires a background or education in IT, Code Developing,or engineering is necessary.

Best Expressvpn Alternatives

  • NordVPN
  • Expressvpn
  • Surfshark
  • PureVPN
  • IPVanish
  • AdGuard
  • OpenVPN
  • WireGuard 

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FAQ

Is there a lifetime membership to Cyberghost?

No, three buying options are available.  The longest is twenty-four months at a time.

Is there a money-back guarantee?

Yes, a 45-day money-back guarantee is available for the longer buying options.  Month by month has a 14-day money-back guarantee

How much does Cyberghost cost?

Three buying options varying from $2.25 to $12.99 per month

Any additional payments or hidden costs?

No hidden costs or additional payments.  Once the first upfront payment is made, Cyberghost will auto-debit all future payments.

Am I able to pause my subscription?

Yes, you can go to your account and pause your subscription. The billing will not be auto-debited.

Does Cyberghost have customer service?

Yes, customer service is available 24/7 online and via their email: sales@cyberghost.ro

Does Cyberghost have static or dynamic IPs?

Cyberghost uses both static and dynamic IPs.  Static IPs are a specific add-on the user can elect to pay for called Dedicated IP.  The dynamic IPs are part of the Cyberghost network and continue to provide ID privacy for users.

Why should I trust Cyberghost?

Cyberghost focuses on delivering privacy to all users through a variety of servers located worldwide.  Keeping the internet free and open to all is the goal.

Does Cyberghost work with Netflix?

Yes, Cyberghost unlocks 7+ different Netflix Libraries with its software.  Users may enjoy improved buffering speeds.