Dialpad is an AI-powered cloud communication platform and business phone system that offers businesses the most advanced VoIP telephony technologies to keep employees connected and productive. Dialpad Talk is a cloud-based phone service that makes it easier for teams to talk to each other by combining voice calls, text messages, and your existing devices.

It is important to compare Dialpad Talk with some of the top communication platforms. This will make it simple for you to locate and select the top Diapad Talk alternatives and rivals. Therefore, we have produced a list of the top Dialpad Talk alternatives and competitors.

Top 10 Best Dialpad Talk Alternatives & Competitors

  1. Zoom – Most Rated Alternative
  2. Nextiva – Most Enterprise-worthy Alternative
  3. Aircall – Most Customizable Alternative
  4. GoTo Connect – Most Flexible Alternative
  5. RingCentral MVP – Most Robust Alternative
  6. OpenPhone – Most Business-worthy Alternative
  7. Vonage BusinessCommunications – Most Dynamic Alternative
  8. Fact-Finder – Most Powerful Alternative
  9. Coveo – Most Relevant Alternative
  10. CallHippo – Most Decent Alternative

1. Zoom – Most Rated Alternative

PRICING: start at $15/month/user.

Zoom makes it easier for people to stay in touch and collaborate more effectively. Zoom supports all of your communication requirements, including meetings, chat, phone, webinars, conference room systems, and online events. Their dependable, secure video platform provides a top-notch experience that is simple to manage, utilize, and personalize. Under its umbrella, Zoom offers five strong solutions, with its meetings and chat solution likely being the most well-liked product.

KEY FEATURES

  • Receive calls swiftly and efficiently.
  • Auto-attendants and intelligent call routing
  • Option to read transcribed voicemails
  • Call transfer, forwarding, and recording so you never miss a call

 REASONS TO BUY:

  • Meetings that require a password
  • Share a screen
  • Consistent audio and visual quality.
  • Meeting participants can join via desktop or mobile.

REASONS TO AVOID:

  • It can be challenging to download the video meeting application.
  • A user interface that is not very friendly
  • Certain plans can be costly.

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2. Nextiva – Most Enterprise-worthy Alternative

PRICING – Starts at $18.95per month

Nextiva is a cloud communications company that helps businesses communicate more closely with their customers. Nextiva combines communication channels like phone, video, collaboration, SMS, chat, and surveys to enable enterprises of all sizes to get the information they need when they need it to provide amazing customer experiences and produce business results.

KEY FEATURES

  • Recording audio/video
  • Auto-Dialer
  • Automatic Attendant System
  • Video/Audio Conferencing
  • Permissions and Access Controls

REASONS TO BUY:

  • Excellent customer and support services.
  • Excellent user experience.
  • Good to use, simple to set up.

REASONS TO AVOID:

  • Some calls cannot be transferred or connected by phones.

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3. Aircall – Most Customizable Alternative

PRICING – Starts at $30 per user/month

Aircall is a cloud-based phone solution that enables meaningful discussions among your teams. Set up your phone system in a matter of minutes, intelligently incorporate it into your processes, and enhance your discussions with useful information.

KEY FEATURES

  • Permissions and Access Controls
  • Alerts/Notifications
  • Dashboard for Activity
  • API
  • Google Drive integration

REASONS TO BUY:

  • Aircall allows consumers to reach the team from around the world.
  • Outstanding VOIP Service.
  • Extremely user-friendly and effective.
  • It’s easy to track phone records; you can get every detail quickly.

REASONS TO AVOID:

  • Costly and poor customer service.

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4. GoTo Connect – Most Flexible Alternative

PRICING – Starts at $19.95/user/month

GoToConnect creates a straightforward, dependable, and adaptable solution by fusing the strength and dependability of Jive’s cloud VoIP phone systems with GoToMeeting’s web, audio, and video conferencing. Through a web browser, desktop application, or desk phone, users may easily meet, chat, text, and cooperate.

KEY FEATURES

  • The seamless transfer of phone calls between users
  • Auto-attendants for phone answering and call routing
  • Videoconferencing for connecting with coworkers and clients.
  • GoToConnect mobile apps allow you to use them from anywhere.
  • The ability to route calls to any device remotely.

REASONS TO BUY:

  • The stable and excellent call quality
  • Trustworthy and simple to use.
  • Excellent internal and external communication platform.
  • Excellent for small businesses, loaded with features at no additional cost

REASONS TO AVOID:

  • Very poor responsiveness and customer service

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5. RingCentral MVP – Most Robust Alternative

PRICING – Free trial is available

Designed to provide you with a strong, adaptable, and flexible cloud phone system. With RingCentral Video, you can enjoy HD-quality web, audio, and video along with one-click functionality and webinar possibilities. Encourage cooperation with group chatting, limitless SMS, and other features.

KEY FEATURES

  • Alerts/Notifications
  • Video/Audio Conferencing
  • Permissions and Access Controls
  • API
  • Dropbox Business integration

REASONS TO BUY:

  • A Great Service for Any Organization: Stable, Feature-Rich, and Scalable
  • Excellent softphone system for call distribution and tracking
  • For the corporate context, a fantastic communication tool
  • Simple and fulfills its purpose

REASONS TO AVOID:

  • A poor user interface, SMS rates, and customer service

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6. OpenPhone – Most Business-Worthy Alternative

PRICING – $10/user/month

OpenPhone is a business phone solution that assists small to large enterprises in setting up supplementary phone numbers to handle internal and external international calls or messages. It gives employees the option to select and manage various phone numbers according to different locations, teams, and use cases.

KEY FEATURES

  • Integration with HubSpot CRM
  • Routing Calls
  • Record calls
  • Automated Attendant

REASONS TO BUY:

  • The software is highly » MORE: » MORE:  and user-friendly.
  • simple to assemble
  • Effective customer service and a great phone system for your office

REASONS TO AVOID:

  • Buggy

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7. Vonage Business Communications– Most Dynamic Alternative

PRICING – $14.99/user/month

Vonage Business offers a cloud-hosted business VoIP phone system with feature sets that may be customized to meet the needs of small and medium-sized organizations.

KEY FEATURES

  • Conference Calling
  • Call Recording
  • Call Monitoring
  • Management of Call Centers

REASONS TO BUY:

  • Excellent user and administrative experience
  • It is an excellent tool for phoning and texting in a professional setting.
  • Outstanding customer service and VOIP phone and internet service.

 REASONS TO AVOID:

  • Web-based UI is unstable, and support is AWFUL.

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8. CloudTalk – Most Powerful Alternative

PRICING – $25/user/month

CloudTalk is a call center solution for sales and support teams wanting to increase efficiency, client satisfaction, and sales figures. CloudTalk integrates with existing technologies, offers phone numbers from 140+ countries, and has 70+ sophisticated features.

KEY FEATURES

  • Interface with Agent
  • Alert system
  • Detection of Answering Machines
  • Activity Monitoring
  • Permissions and Access Controls
  • API
  • HubSpot CRM integration

REASONS TO BUY:

  • Hubspot is excellent for sales
  • Good call quality and simple setup.
  • A really useful tool for maintaining contacts and placing calls
  • Great outbound phone system for dialing a large list quickly.

REASONS TO AVOID:

  • Extremely poor client experience

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9. 3CX – Most Relevant Alternative

PRICING –starts at $145.0 per year

3CX is a fully functional phone system with call queues, in-built video calls, and web conferencing. combine text messages, Facebook chat, and website live chat into one solution. Use it remotely from anywhere with mobile and web apps. Fully compatible with well-known IP phones and SIP trunks; open platform.

KEY FEATURES

  • Profiles of Callers
  • Conversation transcript
  • Activity Monitoring
  • Retention & Archiving
  • Permissions and Access Controls
  • News/Activity Feed

REASONS TO BUY:

  • flexibility, simplicity of installation, and management
  • robust and inexpensive PBX system
  • Great features that are lightweight, simple to use, and deploy
  • Unimpeachable Quality and Performance

REASONS TO AVOID:

  • Buggy

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10. JustCall – Most Decent Alternative

PRICING – start at $30/user/month

The Cloud Phone System of choice for modern sales and support organizations. By providing context for every call, we aid in ending illiterate discussions. Virtual numbers, SMS campaigns, native CRM connectors, call software, and a lot more are available. 

KEY FEATURES

  • Automatic Call Distribution
  • detection of answering machines.
  • Permissions and Access Controls
  • Two-Way Messaging

REASONS TO BUY:

  • Easy to use, fantastic features, and affordable
  • “Excellent Service
  • Excellent support group
  • Works in all nations

REASONS TO AVOID:

  • Low-Quality and Unreliable

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Reference and Links

  • https://www.g2.com/products/dialpad-talk/competitors/alternatives
  • https://www.dialpad.com/blog/dialpad-alternatives/
  • https://www.trustradius.com/products/dialpad-talk/competitors
  • https://www.getapp.com/it-communications-software/a/dialpad/alternatives/

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