Upfront Summary: Is Dresslily Legit & Worth it?
Dresslily is legit. However, it has a lot of complaints. There are common concerns about shipping issues and refund issues with the company. There are a lot of positive things about the e-commerce business. But, it is a user-beware situation. Due to this, it may not be the best option for online shopping. This company does have a lot of complaints compared to other similar sites.
Dresslily is an international clothing and accessory e-commerce company. According to their website, they have over 14 million registered users in over 100 different countries. The company advertises heavily on Facebook, Instagram, and Pinterest, which drives a lot of traffic to its website. The owners are a larger Chinese-based company, Global Egrow, and are part of a handful of e-commerce sites that this company manages.
Dresslily Company Information
| Official Website: | dresslily.com |
| Founded: | 2008 |
| Owner: | Global Egrow |
| Location: | Windsor Mill, Maryland, United States |
| Customer Service Contact: | Website – (360) 973-7001 – Email |
| Social Media: | Facebook – Instagram – Pinterest |
What Is Dresslily?
Dresslily is an international e-commerce website that sells women’s clothing and accessories. They focus on modern fashion and the latest clothing trends while keeping prices affordable. Their product lines include dresses, pants, blouses, lingerie, bags, shoes, wigs, jewelry, and other accessories. Dresslily prides itself on having a variety of women’s sizes for all of the clothes. However, these sizes differ depending on the type of clothes.
They are part of a larger company that does own multiple e-commerce websites specializing in women’s fashion. As such, their inventory is in storage in the same warehouses as these other companies and websites. Due to their parent company being based overseas with the majority of their stock, this does create some issues.
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Is Dresslily legal and safe, or a scam?
Dresslily is a legal company recognized in over 100 companies around the world. They have offices here in the United States and are recognized by the Better Business Bearue. They are hard-pressed to be considered safe based on customer reviews. There have been many customer issues relating to missing orders, difficulty to be refunded, and extended shipping times.
Yet, they also have glowing reviews by people. Are they scam? Probably not, but the considerable number of poor reviews based on the issues mentioned above does not secure a safe rating. This website is a gamble with your money because of the lost inventory and refund issues. While they are not a scam, they are probably not the safest company to work with when it comes to online purchases.
Is Dresslily reliable and trustworthy?
Dresslily is not reliable, but it might be a trustworthy company. At the same time, there have been ongoing problems with delivery and refunds. Those who continue to fight for a refund almost always get one in some form or another. The reliability of the company is one thing because it often has enough failed customers.
However, those customers who continued to pursue their issues have seen Dresslily as trustworthy. Many other aspects of their business have proven trustworthy as well. Everything from their payment system to the selection of clothing items has been responsible. So, Dressilly may not be completely reliable, but it is trustworthy.
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Dresslily Shipping Information
Shipping with Dresslily is reasonably straightforward but frustrating. The details on Dresslily shipping information are below.
Average Shipping Time
Per their website, the average shipping time for 10 to 18 days for standard shipping. For specialty shipping, 10 to 20 days. Most of these long shipping times are due to inventory exchange between multiple companies in several warehouses.
Cost of Shipping
Per their website, the cost of shipping for standard shipping is $0.00 to $12.99. The prices for specialty shipping increase quite a bit from $0.00 to $99.00. The costs all depend on the size of goods they are shipping.
How to Track Your Order
After ordering, you will receive an email from Dresslily. There will be tracking information in a link in this email. They ship via DHL, UPS, FedEx, and USPS. The link is specific to which entity they are sending.
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Does Dresslily have good customer service?
The customer service department for Dresslily seems to have some issues. A significant portion of the reviews for Dresslily have to do with customer service experience. Many problems stem from how the customer service department never seemed to keep track of issues for customers.
The other problem with customer service was how often they could not do anything about the issues people brought to them. With few callbacks from supervisors and being transferred from person to person, it never seemed like customer service could provide service. In the end, their customer service leaves something to desire.
Canceling orders with Dresslily
Canceling orders with Dresslily can be pretty straightforward. Using the ‘My Orders’ website, you can easily cancel orders. However, what happens after canceling orders can be very difficult. Yet, canceling orders are straightforward.
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Does Dresslily have discount or promo codes?
There are a significant number of discounts and promo codes available for Dresslily. You can find them on their website or simply by searching for them. These codes and deals range from 10% to as much as 70%.
Does Dresslily have a return policy?
If you need to return any items you have ordered, there is a return policy for most items. Intimate items and an assortment of other things do not go back to the company after a refund. From time to time, reviewers stated that they received their refund and never sent anything back.
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Dresslily Payment Methods
Payment methods with Dresslily are the standard methods. Debit cards, credit cards, and Paypal. Also available are Wire Transfers or Western Union. These are all of the payment methods which you can use to order from Dresslily.
Pros and Cons of Dresslily
Here are some of the pros and cons for Dresslily:
Pros
- Affordable
- Variable range sizing chart
- Comfortable clothing
Cons
- Long shipping times
- Difficult return and refund service
- Incorrect products shipped to people
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Careers with Dresslily
There isn’t much information on working for the company, especially in the United States. Carrer information is minimal likely because they have most of their operations in other countries. While scouring their website and the internet, there wasn’t much about what it was like working for them.
Is it easy to get a job with Dresslily?
However, I did find a few job posts online in the United States, which were for warehousing. Other than this, there wasn’t any information about different jobs in the United States or worldwide.
Best Alternatives to Dresslily
Reviewing other options for Dresslily, we can find out some different alternatives. While there are the usual places like Amazon to shop, there are other alternatives. Here is a list of other similar e-commerce sites.
- Aliexpress
- Tomtop
- Made in China
- Rose Wholesale
- TinyDeal
- TVC Mall
- Wholesale 7
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Addition FAQs
Here are a few other commonly asked questions that people ask about Dresslily. Here are some answers to those questions as you considered shopping with this Dresslily site.
Are Dresslily clothes cheaply made?
On the review website SiteJabber, plenty of reviews are from people saying that clothes are cheap. Others said the dresses and other garments were finely made. Like most things, it is likely a matter of what type of clothes you purchase and how much you purchase. In the end, it would seem to be a pay-for-what-you-get situation.
Is Dresslily ethical?
All of the clothes made by Dresslily are made in China. While people complain the website is a scam, many people do shop there regularly. However, there is nothing to say that they are unethical. There isn’t a lot of information otherwise.