Around the world, billions of people are buying products or services online every single second. The eCommerce industry continues to grow as more and more online businesses appear and more customers go online to make their purchases. It is very likely that you are reading this article right now because you have decided or are thinking about joining the millions of businesses around the world in eCommerce. Whether you have started your business already or are still looking to get started, this article will definitely be helpful.
The most important part of any eCommerce business is customer service and getting your products to your customers. This process of getting your products delivered to a customer after they order them on your eCommerce website is known as eCommerce fulfillment. This includes storing inventory, processing orders, packing the orders, and shipping the items to the customers. Now, this may seem like a lot of work to do on your own. Luckily, there are many eCommerce fulfillment companies out there to help you get these jobs done. In this article, we have organized the top 10 best eCommerce order fulfillment services you can choose from to help your business succeed!
The Top 10 Best eCommerce Fulfillment Services
- ShipBob
- Whiplash
- Fulfillment
- Amazon FBA
- FedEx Fulfillment
- Rakuten Super Logistics
- Fulfillify
- Shipmonk
- Ships-a-Lot
- Ruby Has
#1. ShipBob
ShipBob is rated as the number 1 best fulfillment technology by AdWeek’s Retail Awards. They have over 99.9% accuracy rate in fulfilling orders and also over 99.9% of orders ship on time. Having partnered with over 5,000 eCommerce businesses, ShipBob is definitely one of the most experienced eCommerce fulfillment companies you can find.
Their services include UPS, FedEx, DHL, and United States Postal Service carriers that you can choose from. Their pricing is also simple and transparent, and there are definitely no hidden fees. Below is a table of their pricing taken directly from their website:
| Service | Pricing model | Cost |
| Receiving | Flat rate | $25 for the first two hours ($40/man hour after the first two hours) |
| Storage | Monthly charge | $40 per pallet/month, $10 per shelf/month, $5 per bin/month |
| Pick and pack | Included in the cost | Free for the first four picks in an order, then $0.20 per pick for the fifth pick and after |
| Standard packing | Included in the cost | Free plain boxes, mailers, tape, and dunnage used to pack orders |
| Shipping | Specific to the order | Varies based on destination, weight, dimensions, shipping service, and more |
ShipBob is partnered with many different eCommerce platforms including Shopify, BigComemrce, Amazon, WooCommerce, eBay, and more. ShipBob is definitely a professional, experienced, easy to work with, and amazing fulfillment company to choose!
#2. Whiplash
Whiplash is a nationwide fulfillment service that offers eCommerce, retail, and wholesale fulfillment. From startups to established businesses, Whiplash has worked with all kinds of brands including H&M, Goop, Sodastream, and Baboon.
They are very experienced in their order fulfillment service as they ship over 100 million units per year. Besides order fulfillment, they are also able to add other services including eCommerce technology, distribution, transportation, and more. However, Whiplash does have relatively shorter support hours, which may be a problem for high-volume retailers. Whiplash is definitely a great choice for smaller businesses that sell smaller products.
#3. Fulfillment
Fulfillment is a worldwide eCommerce fulfillment company that can help your business reduce shipping costs, automate your fulfillment, and expand your business into new markets. They have a 99.7% success rate for all customers, even for larger ones that may be doing over 2,000 orders a day. On the services page of their website, they go into detail about what eCommerce order fulfillment is and how Fulfillment handles their order fulfillments.
Fulfillment has been the Top 3PL Provider in 2018, 2019, 2020, and 20201 on Multichannel Merchant. They are able to ship to over 150 countries and are still working to expand. They have successfully worked with clients from around the world, including brands like Prizeo, BoutStix, Activation Products, and more. Fulfillment would be an ideal choice for high-volume businesses!
#4. Amazon FBA
Although you may have not heard of Amazon FBA, you definitely heard of Amazon. Launched in 1995, Amazon is definitely the biggest eCommerce leader in the world, and they are also working to help other businesses start growing. In Amazon FBA, Amazon will help pick, pack, and ship your orders.
In Amazon FBA, you would have to pay $39.99 a month to join and some additional selling fees, but it is definitely worth it since Amazon is one of the biggest platforms you could work with. With Amazon FBA, you send your products to Amazon’s fulfillment centers, and they will pick, pack, and ship those products for you. There is a free guide on the website to help you get started, but really, it only takes 4 simple steps. First, you set up your FBA selling account. Then, you create your product listings. After that, you prepare your products. Finally, you ship your products to Amazon and they will fulfill the rest of the steps for you!
Amazon FBA is also very transparent about all of its prices. You can directly enter their website and click on Pricing to see all of their fees for their selling plan, referral fees, fulfillment fees, and all other costs.
Not only is Amazon the biggest eCommerce business itself, but you are now also able to work with them to scale your own business. They are professional, experienced, and provide high-quality work! Amazon FBA is definitely a great choice for all businesses.
#5. FedEx Fulfillment
You have likely heard of the carrier FedEx before, but did you know that they also had an order fulfillment service? On their website, you can find eCommerce fulfillment services, supply chain solutions, transportation, and other resources.
Since FedEx itself is a shipping company, they will definitely be able to get the job done for you quickly and be sure to get your products to your customer.
#6. Rakuten Super Logistics
Rakuten Super Logistics is a nationwide fulfillment center network that empowers eCommerce businesses through the variety of services they provide. They are part of a larger retailing company, which provides them with more resources to help your business.
Their services include order fulfillment, return management, Xparcel, and more. They are a great option for larger eCommerce businesses that are looking for a professional and experienced fulfillment company.
#7. Fulfillify
Fulfillify will help your business handle everything from your customer placing the order, to picking, packing, shipping, and delivering to your customer. In the United States, they have 4 fulfillment centers that will definitely get your products quickly to your customers. They cover 98.6% of the United States in 1-2 day UPS ground service.
Fulfillify ships over 75 million packages a year, and was ranked in 2016 as the Top 3PL Company named by MultiChannel Merchant. They are also well-experienced, having worked with over 1,000 companies. They would definitely be a very great company to try out.
#8. Shipmonk
Shipmonk is rated very highly on several sites for their quick fulfillment times, 99.9% picking accuracy, secured storage, cheap fulfillment costs, and great customer service. They offer all types of services, including eCommerce fulfillment, retail fulfillment, subscription box fulfillment, crowdfunding fulfillment, FBA prep services, seller fulfilled prime, and delivered duty paid.
They are also very transparent about their prices, and you can enter their website and calculate your estimated pricing by entering how many orders you process per month. Overall, Shipmonk is definitely a great choice for all eCommerce business owners!
#9. Ships-a-Lot
Ships-a-Lot is the full package. They offer to help you in technology integration, inbound logistics, receiving, storage, picking, packing, shipping, return management, and more. If you are a startup or are looking to sell on Shopify, then Ships-a-Lot is for you.
Most of Ships-a-Lot’s clients sell using Shopify, so they are definitely very experienced with the Shopify platform. However, they are definitely able to also help you with other platforms!
#10. Ruby Has
Ruby Has has won several awards, proving itself to be a top fulfillment company. They have 6 locations and ship on time 99.97% of the time. They have processed over 15 million orders, shipped over 50.8 million units, and the value shipped reaches over 2 billion!
Having worked with over 400 brands, Ruby Has is definitely a very experienced and professional fulfillment company to work with. Whether you are just starting or you are a large eCommerce business already, Ruby Has is a great choice for everyone in terms of experience, professionalism, quality, and pricing!
Conclusion
Order fulfillment may be one of the most complicated and difficult parts of an eCommerce business, but it doesn’t have to be! The 10 companies above are all carefully picked to be the most professional, easy to work with, experienced, and best quality companies out there to help you fulfill all of your orders!
Hopefully, this article was able to help you in picking the perfect eCommerce fulfillment company for you and your business. With your new order fulfillment company, your business is definitely on the road to success!
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