Google Pay is a Google-powered platform that enables its users to make payments with their mobile phones. The common challenge with payment platforms is security. Security issues can occur where payment is intercepted, or hackers steal card details. Google Pay has successfully mitigated security risks through layers of security. Therefore users in the countries where this service is available can securely make purchases without fear of security breaches. However, it is essential to note that there are no services that guarantee 100 percent security.
Most Google Pay users have expressed great satisfaction with the platform. According to reviews from capterra.com and trustradius.com, Google Pay shines with 4 stars and 8.5/10 star ratings, respectively. Nevertheless, few people have commented on the drawbacks of Google Pay. But what is our take on this platform? Read on as we show you all you need to know about Google Pay.
Google Pay Company Information
| Official Website | Pay.google.com |
| Founded | September 11, 2015 (as Android Pay) January 8, 2018 (as Google Pay |
| Owner | |
| Location | 5th floor, DLF Centre, Block 124, Narendra Place, Sansad Marg, New Delhi |
| Number of Employees | 139,995 (2021) |
| Revenue | $4.5 billion |
| Customer service Contact | Contact: 1-855-492-5538Mail at 1600 Amphitheatre Pkwy., Mountain View, CA visit pay.google.com. |
| Social Media | FacebookTwitter |
What is Google Pay?
Google Pay, formerly known as Android Pay is a Google-owned company that allows its users to make online payments through their mobile devices. Users can also use Google Pay for contactless payment and P2P money transfer. Whether shopping online/offline, bills payment, or money transfer, Google Pay offers a great solution to ensure that your payment is as seamless as possible. It is compatible with both Android and IOS devices. Payment has been made easy so that you can use your smartwatch for payment.
It is usual for people to show concern about how secure payment platforms such as Google Pay can be. This is basically because the card details of users are collected. Platforms that involve the collection of card details have proven risky in the past. To mitigate such risks, Google Pay stores customers’ information in an encrypted form. As such, the original information cannot be accessed by Google Pay.
How does Google Pay work?
Google Pay provides a fast and easy payment method for its users. In a matter of seconds, payments can be made simply and securely. Google Pay is supported on both Android and IOS devices. Payment can be made using the app or web.
Google Pay comes with a whole lot of features that help you to manage your money properly. On Google Pay, you have all your credit card, debit card, and account information available to you all at once for easy access. You can keep track of your spending by seeing the amount spent and the remaining balance all across your linked accounts.
Is Google Pay Legit or a Scam?
Google Pay is a Legit. It is powered by Google LLC, a company with an excellent reputation and amazing technologies according to reviews on Glassdoor.com. This makes users feel comfortable using Google Pay for payment. Google Pay is available in 40 countries including, the USA, India, and Singapore.
The chances of being scammed on Google Pay are very low due to the extra efforts that have been inputted on security. The machine learning technology detects phishing and scam attempts. The biometrics and other forms of authentication ensure that only you can send money from the app. The app does not contain malware that can harm your device. Google Pay’s privacy policy says that your personal information will not be sold to third parties. And your data is stored in an encrypted format.
Ensure to download Google Pay from the official website. Hackers can use clone apps to steal your information.
Is Google Pay reliable and trustworthy?
Google Pay has a good web rating. Google Pay scores 8.5/10 on trustradius.com. and 4.5 on pcmag.com. This indicates that the majority of customers have experienced great satisfaction with their services so far. Google Pay services can be relied upon for both personal and business use.
Google Pay has buyer protection. A dispute can be made if a customer feels that a transaction is made fraudulently. A customer can cancel a purchase that was accidentally made. However, some payments will not be refunded once they are made. Payment made on subscription will not be refunded if the subscription is canceled. Link —Buyer Protection. There are lots of positive reports about Google Pay. Apart from some users that suggested that the app should be easier to use on trustradius.com, the major reports about the payment platform have stood firmly positive.
Google Pay Fees and Costs
It does not cost money to download the Google Pay app. 1.5% fee, which should not be less than 31 cents, is deducted for debit card transfers. Transferring money in and out of your bank account is free. However, up to 4% of fees are charged by the customer’s credit card provider for using Google Pay. There are no hidden fees when using Google Pay.
Google Pay makes money from the fees deducted from users each time they make a transaction using the platform. Commissions are also removed from the company that makes use of the services.
Does Google Pay Have Good Customer Service?
Google Pay has not gotten it perfectly when it comes to customer service. The 2.4 Star Rating on trustpilot.com shows that the majority of customers have not enjoyed satisfactory customer support. Some customers complained about the lack of skills shown by the customer support to resolve issues. Some other complaints are about their inability to find solutions to customers’ issues. Although some customers rated the customer support excellently, the fact remains that most people are not satisfied.
Does Google Pay have a refund policy/buyer protection?
A user can issue a refund based on the policy of Google Pay. Click here to see how to issue a refund on Google Pay.
Bear these in mind when you want to issue a refund.
- After you issue a refund, you cannot cancel it. Google returns the transaction fee to you after you refund a payment.
- If you temporarily cannot issue refunds because your payment profile is under review, you need to wait 24 hours before you can refund orders. Visit support.google.com for more info on issuing refunds.
If a user thinks a transfer is fraudulently made on his account, the user can dispute. Click Here to know more about creating a dispute on Google Pay.
How to delete a Google Pay account
To permanently end your Google Pay service, follow these steps:
- Go to myaccount.google.com. and sign in
- Select Data & personalization.
- Scroll down to “Download or delete your data” and select Delete a service > Delete a service. You might need to sign in.
- Find “Google Pay,” and select Delete Delete.
- Follow the on-screen instructions.
The Pros and Cons of Google Pay
Pros
- Google Pay is highly secure and safe for users.
- Supports major USA foreign banks
Cons
- It is not available in every country
- 1.5% Fee deduction for debit card transfer
Google Pay Careers
Google is a big company, and a lot of people would want to work there. But getting a job there may be daunting.
Is Google Pay a good company to work for?
The majority of employees rated the working condition at Google Pay to be 5.0-star rating on indeed.com. Payment and Benefits we’re also rated to be 5.0 by the majority of the employees.
Is it difficult to get a job at Google Pay?
It’s generally tough to get a job in Google or any subsidiary of Google LLC. As an extension of Google LLC, Google Pay follows the same hiring process as Google LLC.
Google only hires the most brilliant person among the best. They follow rigorous processes to ensure that the person to be hired can solve big challenges.
Best Google Pay Alternatives
Here is a list of close alternatives to Google Pay:
- Alipay
- Samsung Pay
- Apple Pay
- VisaPay Wave
- PayPal
- Square Wallet
Additional FAQs
What should I do if Payment fails in Google Pay?
If a transaction fails, the amount will be credited into your account within 3-5 Business days. If the money is not credited within this time, you can contact customer service.
Can I get my money back in Google Pay?
Yes! With Google Pay, you can get a partial refund or full refund. Sometimes there is an over-refund where the customer is refunded more than they paid.
What is the daily limit in Google Pay?
Google Pay has a daily limit of 100$ per transaction that requires no PIN. A transaction greater than 100$ will require your PIN (Daily limit of $1200$). This represents the total daily limit of the attached cards.
What are the supported payment methods for contactless purchases?
- Credit / Debit Cards include:
- American Express
- MasterCard
- Visa
- Discover (the U.S. only)
- JCB (Japan and U.S. only)
- Visa Electron (outside U.S. only)
- Elo credit cards (Brazil only; Elo debit cards aren’t accepted)
How can I set up a screen lock to make contactless payments?
To make contactless payments with Google Pay, you need to set up a screen lock on your device for your security.
Step 1. Go to your settings and set your phone lock.
Step 2. The phone can be unlocked using
- PIN
- Pattern
- Password
- Face ID