Companies in almost every industry outsource: they look beyond their in-house team for certain services. In an increasingly global, modern world, outsourcing has become a common practice. For most companies, there simply isn’t enough in-house manpower to cover all of the needs the company may have. In our technology-ruled world where software and hardware are getting more advanced every day, this is especially true.
One consequence of living in the age of technology is that companies regularly generate a huge amount of information — commonly referred to as data — that must be processed, stored, and protected via hardware and software. Someone has to perform these duties, and the responsibility usually falls on Information Technology (IT) personnel.
However — in many companies — the in-house IT team simply can’t perform all of these necessary functions. Whether they are overwhelmed, over-worked, or simply too small, many IT teams cannot keep up. To make up for this, many companies outsource to a third-party company that oversees and takes care of their IT for them. These third-party companies are called managed IT services companies.
Top 13 Best Managed IT Support Services
- Electric – State-of-the-Art IT Solutions
- Vertical Computers – Grow Your Business
- Dataprise – Efficient IT Solutions
- SugarShot – Best for Security
- BairesDev – Qualified Specialists in the Top 1%
- TECHBLEED – 24/7 Monitoring
- ScienceSoft – Tried and True
- Itransition – In-House Expert Integration for Clients
- Helixstorm – Prepared for the Future
- BetterWorld Technology – Best for Hybrid/Remote Work Environments
- Aligned Technology Solutions – Best for Small or Medium-Sized Businesses
- Ripple IT – “Humans First” IT
- TechMD – Best for Small Business
1. Electric – State-of-the-Art IT Solutions
| Pricing: | Custom (on request; via meeting) |
| Location: | New York, New York |
| Founded: | 2016 |
| Key Clients: | AllTrails, Bionic, Anchor, Lola, Aternity, Draper James, Joor |
Electric is a managed IT services company on the cutting-edge of the industry. Electric believes in using a three-step process to achieve their goals for the client: (1) they assess the client’s current IT situation; (2) they implement and then deploy their state-of-the-art IT services; then (3) they manage any and all technical issues that may arise. Electric offers a variety of IT services, including network and server management, device and inventory management, policy and compliance, and real-time support. Electric believes that communication with clients is key and promises to answer inquiries in 10 minutes or less.
By emphasizing state-of-the-art software and consistent communication, outsourcing IT with Electric is a great choice.
2. Vertical Computers – Grow Your Business
| Pricing: | Available on site |
| Location: | Chino, California |
| Founded: | 2014 |
Vertical Computers is a managed IT services company that believes in taking the burden off of clients. The need for IT solutions can cause additional stress for companies who can’t handle it, so Vertical Computers is committed to taking the load off of clients so that they can have the freedom to grow and evolve. Vertical Computers offers virus protection, email filtering, network management, network vulnerability testing, and much more. They even offer a free consultation in which they can discover — and find a solution for — the potential client’s specific needs.
Vertical Computers takes the IT burden completely off of their clients, making them a great option for companies that feel overwhelmed by their IT.
3. Dataprise – Efficient IT Solutions
| Pricing: | Custom (on request) |
| Location: | Rockville, Maryland |
| Founded: | 1995 |
Dataprise is a managed IT services company that believes that perfecting IT services is what can help drive client businesses forward. With Dataprise, clients can reduce system downtimes and outages, secure and protect users and company data, support users and clients within the company network, and execute IT projects. Dataprise takes clients step-by-step through the process, so they never feel lost in the shuffle. With over 300 technical experts on staff and a help desk open day and night, Dataprise can help companies with IT issues of any size, anytime.
With accolades, consistency, and efficient IT solutions, Dataprise is a notable option for companies unsure about the process.
4. SugarShot – Best for Security
| Pricing: | Custom (on request) |
| Location: | Los Angeles, California |
| Founded: | 2018 |
SugarShot is a managed IT services company with a holistic approach to IT solutions that emphasizes the importance of security. SugarShot knows that keeping the company’s information secure can be a stressor for clients, especially creative ones with little-to-no background IT experience. SugarShot believes in being upfront with recommendations: their advice and potential solutions will come from a place of honesty and transparency. Finally, SugarShot enjoys helping rising companies grow in a way that is secure and compliant so that managers and creative minds can focus on continuing to grow their companies.
By emphasizing the importance of security and helping companies on the rise, SugarShot is ideal for companies who may need help navigating their own growth.
5. BairesDev – Qualified Specialists in the Top 1%
| Pricing: | Custom (on request) |
| Location: | San Francisco, California |
| Founded: | 2009 |
| Key Clients: | Salesforce, Udemy, Care.com, eBay, Sirius XM, Rolly Royce, IBM, Panasonic, Urban Outfitters, Burger King |
When it comes to experienced software engineers, BairesDev is a managed IT services company that goes above and beyond. Senior Engineers are within the top 1% of IT specialists, have an average of 10 years of experience, and are highly specialized. By making their West Coast employees wake up extra early for the East coast clients, BairesDev specialists are available anywhere in the United States any time of the day. BairesDev offers a wide range of services, including staff augmentation: BairesDev employees fully integrate themselves into the client IT team so that they can be as helpful as possible when creating IT solutions.
By focusing on curating a team of top 1% industry experts, BairesDev can offer clients IT solutions on a level above many of their competitors.
6. TECHBLEED – 24/7 Monitoring
| Pricing: | Custom (on request) |
| Location: | Glendale, California |
| Founded: | 2009; 2019 (rebranded) |
With TECHBLEED’s managed IT services, clients never have to worry about waiting to get in touch. TECHBLEED offers 24/7 remote system monitoring, as well as a 24/7 help desk. They even offer immediate remote support and scheduled (or emergency) on-site visits. TECHBLEED promises to fix any IT-related issues before they have time to affect the client’s business. With the real-time virus and malware protection included, clients have the time to focus on growing their business. By focusing on specific strengths and weaknesses, TECHBLEED builds strategic plans tailored to the client’s needs.
TECHBLEED’s 24/7 monitoring and assistance is ideal for those who want the protection and peace of mind needed to focus on building their business.
7. ScienceSoft – Tried and True
| Pricing: | Custom (on request) |
| Location: | McKinney, Texas |
| Founded: | 1989 |
| Key Clients: | Ford Motor Company, IBM, NASA, Rakuten Viber |
The oldest company on this list, ScienceSoft has 32 years of industry experience going for it. Needless to say, their team is full of experts ready to help clients with whatever they may need. ScienceSoft offers IT consulting, data analytics, software development, testing and QA, infrastructure services, cybersecurity services, and more. ScienceSoft monitors and manages client IT infrastructures to ensure that everything is running smoothly all the time. They also provide IT infrastructure design, rebuilding the IT infrastructure from the ground up if necessary.
With years of experience and a team of over 700 IT experts, ScienceSoft is perfect for those looking for effectiveness and industry expertise.
8. Itransition – In-House Expert Integration for Clients
| Pricing: | Custom (on request) |
| Location: | Lakewood, Colorado |
| Founded: | 1998 |
Itransition is a managed IT services company that believes in taking the IT workload off of the client business. Itransition uses its experience and resources to provide IT solutions for all of its clients. Itransition team members can even be integrated into clients’ in-house IT teams, allowing them to create IT infrastructure and network solutions with the ones who know the client’s business best. Itransition has two models for their application management services: (1) technological focus, which emphasizes high solution performance, and (2) user focus, which emphasizes the importance of user experience.
Overall, Itransition is a well-reviewed, effective business that benefits from its in-house IT team integration feature.
9. Helixstorm – Prepared for the Future
| Pricing: | Custom (on request) |
| Location: | Temecula & Irvine, California |
| Founded: | 2007 |
Helixstorm is a managed IT services company that believes that solving immediate IT problems will lead to a brighter, fuller future for the company. When it comes to their managed IT services, Helixstorm believes that IT solutions should reflect the goals that the client has for their business. By creating solutions and infrastructures in this way, Helixstorm helps clients achieve their future goals in a more efficient way than other companies. Helixstorm doesn’t just fix IT issues as they arise; they thoroughly evaluate client IT infrastructures for underlying or dormant problems, as well.
By focusing on tailoring IT solutions to fit the business goals of the client, Helixstorm is the ideal candidate for companies looking to grow.
10. BetterWorld Technology – Best for Hybrid/Remote Work Environments
| Pricing: | Custom (on request) |
| Location: | Reston, Virginia |
| Founded: | 2002 |
BetterWorld Technology is a managed IT services company that provides a wide range of services for client customers, including disaster recovery and backup, on-demand IT help desks, cybersecurity, remote management and monitoring, desktop as a service, and more. Desktop as a service allows client businesses to protect their data, information, and employees on both private and public networks. Since so many people now work from home — or in hybrid work environments — this kind of data protection is more important now than ever. Plus, BetterWorld’s disaster recovery service allows clients to stop data disasters before they start.
With an emphasis on offering services for an increasingly modern workforce, BetterWorld is a great option for hybrid or remote work environments.
11. Aligned Technology Solutions – Best for Small or Medium-Sized Businesses
| Pricing: | Custom (on request) |
| Location: | Alexandria, Virginia |
| Founded: | 2009 |
Aligned Technology Services (ATS) is a managed IT services company that provides IT solutions for small to medium-sized businesses in desperate need of help. ATS provides effective solutions for client IT infrastructures while promising less time and money on the part of the customer. ATS helps clients plan a path for their technology that leads to their desired future. By providing asset management, anti-malware protection, remote access support, 24/7 monitoring, and strategic advice, ATS helps small to medium-sized businesses build and design IT solutions that work for them and not against them.
By costing the client business less time and money and building strategic IT solutions, Aligned Technology Solutions is ideal for small to medium-sized businesses.
12. Ripple IT – “Humans First” IT
| Pricing: | Custom (on request) |
| Location: | Atlanta, Georgia |
| Founded: | 1997 |
| Key Clients: | Fox Theatre, Chemistry, Holcombe Financial, FFS, Sixthman, Crown & Caliber, Rooker |
Ripple IT is a managed IT services company that emphasizes the importance of the human element in IT solution-making. They believe that IT strategies should not be about hardware or projects but about people feeling empowered and comfortable enough to get their work done. Ripple IT offers a variety of services, including easy remote connectivity, disaster mitigation, IT capability audits, hybrid office support, cloud data management, and more. In addition, Ripple IT offers three different layers to their IT solutions: (1) solutions for Office Managers/Controllers, (2) Solutions for CEOs, and (3) Solutions for IT Managers.
With an emphasis on the human element and truly tailoring solutions to the client, Ripple IT is perfect for those who may be missing the human touch in their IT solutions.
13. TechMD – Best for Small Businesses
| Pricing: | Custom (on request) |
| Location: | Santa Ana & Sherman Oaks, California |
| Founded: | 2003 |
TechMD is a managed IT services provider that promises a friendly team of specialists and unwavering commitment to client success. TechMd offers unlimited IT solutions and support for a flat rate, taking the extra hassle out of outsourcing IT. TechMD offers a myriad of services, including cloud integration and migration, help desk and on-site support, 24/7 monitoring, strategic consultation, and more. They also offer user education and training, meaning that clients can learn about and feel comfortable using modern IT hardware and software. TechMD promises uplifting interactions and service that makes clients feel like family.
By focusing on client comfort and user education, TechMD is a great option for smaller businesses that are looking for friendly IT service from qualified specialists.