Remote desktop software, to put it simply, is a program that allows you to connect to a computer that is located in another location. It allows local control of the interface of a computer or a remote device across a private network or the internet. Remote desktop software is an excellent IT management option for a business or organization because it allows IT professionals to address technical issues including accessing data from remote storage devices, patching bugs, and executing technological updates without having to be physically there. However, like with anything IT-related, cybercriminals have access to these tools, which is why selecting the right remote desktop software that can provide data security and malware protection is important. Read on to find out about five of the most secure remote desktop software.
Top 5 Most Secure Remote Desktop Software
- TeamViewer – Best for quick response
- Zoho Assist – Best value for money
- RemotePC – Best for business use
- Splashtop – Best for support services
- VNC Connect – Best for small businesses.
1. TeamViewer – Best software for quick response
Pricing: Free for personal use, Business plan starts at $50.90 per month, for each user.
TeamViewer is a remote access tool that uses their worldwide access network to enable remote control, remote support, file sharing, and online messaging. TeamViewer enables you to securely connect to and use your computer from any location, just as if you’re sitting right in front of it. With its simplicity and adaptability, it is without a doubt one of the most effective remote desktop software options available. Through several essential features that assist users in dealing with specific difficulties, this program lets teams boost their productivity from anywhere. End-to-end encryption is guaranteed by TeamViewer for all remote connections. This means that your information is secure because no one else has access to it. Not even TeamViewer. Here are some of the features that distinguish TeamViewer as a unique and secure remote desktop software, as well as some of its drawbacks.
Key Features
- Detailed reporting system
- VPN Alternative
- Shortcuts that save time
- Supports 4k viewing
- Live Chat, Notes and Comments
- Drag-and-drop function across devices.
Reasons to buy
- It has a customizable interface
- It allows audio and video communication between the devices
- It is free for non-commercial use
- It works on all platforms.
Reasons to avoid
- It is not free for commercial use and the business plans are quite expensive
- It requires both computers to be active
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2. Zoho Assist– Best value for money
Pricing: Free version available, paid version starts at $12/technician per month
Zoho Assist is a reliable and secure remote access software that allows users to access and control remote devices, share displays, and even manage unattended computers. It can assist organizations in improving customer service by giving them access to their customers’ remote computers. It is popular because it is safe. By encrypting communication between remote devices using industry-standard TLS 1.2 256-bit AES protocols, Zoho Assist offers maximum security. Zoho Assist claims to anonymize every ‘Personally Identifiable Information’ to ensure maximum privacy of users. There are a few other qualities in the software that make it a solid remote desktop solution. The following are some of its most important features.
Key Features
- Remote access on various platforms
- Multi-factor Authentication
- Built-in Log tracker
- Live chat function
- Automatic reconnection on reboot
- Compatibility with other Zoho apps
- Advanced encryption technology
Reasons to buy
- The Free plan supports up to 5 users
- It provides remote access to printer
- You can easily transfer files across connected devices
- Easy integration with third party apps
Reasons to avoid
- There are some minor customizing issues
- Free version does not support screen sharing and voice chat
- There is no Free version for mobile.
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3. RemotePC – Best software for business use
Pricing: No free version, paid version costs $9.99 per month.
If you’re looking for remote access software that is right for your business, this could be the one. RemotePC is a highly secure remote desktop application that allows you to view data from numerous devices. It is designed to be fast, secure, and simple to use. Amazing features such as constant file access, affordability, and scalability make it a terrific remote desktop software alternative for both small and large scale businesses. You don’t have to worry about security because RemotePC uses TLS 1.2 256-bit AES encryption to secure user data transfer, allows you to restrict unauthorized access by providing a session code which will be required to access the connection and allows you to share remote access over firewalls and proxy servers. Other key features of the software are listed below.
Key Features
- Remote access from any location
- Unlimited file access
- Built for speed
- Unlimited simultaneous remote access
- User friendly interface
- Cloud backup integration
Reasons to buy
- It is secure and fast
- You can connect to one remote desktop on multiple devices
- It is easy to set up and deploy
Reasons to avoid
- It’s mobile apps require some improvements
- It experiences occasional network connection failure
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4. Splashtop – Best software for support services
Pricing: No free version, paid version starts at $40 per month.
Splashtop is a remote desktop support software that let enterprises, IT specialists, managed support providers, government agencies, and educational institutions securely access to remote Computers through a session code. It is cloud-based and manages remote access with ease, making it a preferable alternative to a VPN. Splashtop is a powerful software in terms of security, as it encrypts all data transfers with advanced industry-level encryption and employs additional security features such as 2-factor authentication. It also uses high level intrusion detection and prevention mechanisms to ensure connections are secure.
Key Features
- VPN Alternative
- On-demand support service
- Customizable branding
- Central access management dashboard
- Active Chat
- Remote wake devices
- Unattended remote support.
Reasons to buy
- It allows you share your screen for collaboration
- It is easy to install and log in
- You can choose one of its highly specialized plans
Reasons to avoid
- It does not support simultaneous remote access
- It does not have a free version
- Some features are not available on certain platforms.
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5. VNC Connect – Best software for small businesses
Pricing: Free version available, premium version ranges from $3.39 to $33.49 per remote computer per month
VNC Connect is a remote access software designed by RealVNC, one of the pioneering names in the remote access industry. It offers IT services such as remote desktop access and remote support that are customized to help small businesses operate and develop. It allows users to connect to a remote device without the presence of the end user. This is especially important to businesses who give technical support to their clients. VNC Connect is built with security in mind, employing a 265-bit AES encryption algorithm to safeguard data in transit and at rest. It also employs an access control management system as well as numerous authentication techniques to ensure that users have secure connections. VNC Connect stands out as an excellent remote desktop software because of the following capabilities.
Key Features
- Intuitive remote control
- Activity management dashboard
- Attended and unattended access
- Fine-grained security procedures
- Third-party app integration
- On-demand connection
- Multilingual translation support
- Cross-platform access support.
Reasons to buy
- It is pocket friendly
- You can integrate it with various IT management tools
- It prioritizes security and privacy
- Thanks to its cloud connectivity, all connections are made over the internet.
Reasons to avoid
- The set up process is quite complicated
- Performance drops when it is overwhelmed.
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References and Links
- https://www.itproportal.com/guides/best-remote-desktop-software/
- https://www.pcworld.com/article/622416/teamviewer-review-2.html
- https://comparecamp.com/remotepc-review-pricing-pros-cons-features/
- https://www.zoho.com/blog/assist/zoho-assist-security.html
- https://www.techradar.com/reviews/splashtop-review
- https://www.realvnc.com/en/connect/features/