Upfront summary: Is Redbubble worth it?
Redbubble is a website that connects artists worldwide with consumers who are looking for unique artwork products. Through their website, you can browse and purchase items like clothing, stickers, and facemasks that have one-of-a-kind artwork printed on them. Once the items are printed, they are shipped directly to the consumer’s home.
Redbubble boasts good customer service and fast delivery times, but are they legitimate and safe? We think so. Many third-party E-Commerce websites promise a great product at a low price but leave consumers disappointed. We have conducted in-depth research into their processes and user experiences, and this is what we found.
Redbubble Company Information
| Official Website | https://www.redbubble.com |
| Founded | 2006 by Martin Hosking |
| Owner | Redbubble Limited, Tp Apparel LLC |
| Location | Melbourne, Berlin, San Francisco |
| Customer Service Contact | Email: Support@redbubble.com US Phone: (510) 387-5028 |
| Social Media | Facebook, Instagram, Twitter, Tumbler, Pinterest |
What is Redbubble?
Redbubble is a third-party ECommerce website that creates a space where artists worldwide can set up a shop and sell their art printed on various goods. They are known for their unique and artistic stickers, but also offer masks, clothing, phone cases, wall art, gifts, and much more. Their mission, as stated on their website, is “Bringing more creativity into the world.”
Redbubble manages the sellers, the shipping, the orders, and the customer service. Most consumers think they are getting a low-price deal because they are purchasing the art directly from the artist. Because the artists that work with Redbubble are not commercial artists, the buyer runs a small risk of being scammed or purchasing an item that is less quality than expected.
Is Redbubble legal and safe, or a scam?
They are safe. The site is legitimate and seems to follow the legal guidelines for all countries. I did not encounter any viruses or malware, and the site did not require me to input my personal information until check out.
I did not see any signs of imitation sites like Redbubble but are trying to scam the consumer. Redbubble owns all the social media channels, and all the channels are listed under their name. When I searched the internet for information about Redbubble being a scam, there was no sign of customers complaining about it.
Is Redbubble reliable and trustworthy?
Yes, for the most part. Redbubble has a Google rating of 4.3 stars; however, when you dig a little deeper into other review sites, their overall rating is closer to 3.5 stars. It seems like many people think the quality of the items the art that is printed on does not match the price of the item. It also seems like they have issues with expedited shipping at times which many people find frustrating.
Redbubble does offer a return policy, but it has limited reasons for allowing returns. Based on the negative customer reviews, getting a refund can be difficult, and to return an item, you will have to pay for the return shipping. Most of the positive reviews don’t include comments, which makes me question the authenticity of the reviews.
Redbubble shipping information
Average Shipping Time
7 to 14 days is average, but many reviews state it may take longer.
Cost of Shipping
Redbubble offers two types of shipping: Standard or Expedited. The Expedited shipping costs a little more, but you are supposed to get your order faster. Redbubble’s website
says they calculate shipping based on where it is shipping and the packaging used to ship the item. There is also a disclaimer that multiple items may ship from various locations, adding to the shipping cost. Many reviews stated that Expedited shipping does not ship any faster.
How to track an order on Redbubble
Only some orders offer tracking for packages. Redbubble will send a tracking number via email when the 3rd party seller prints the shipping label.
To which countries does Redbubble ship?
Shipping is available anywhere except Iran, Cuba, Sudan, North Korea, Syria, and Crimea. Some shipping may also not be available in certain countries due to the Pandemic. Particular fan-art related content also has additional restrictions.
Does Redbubble have good customer service?
While Redbubble boasts exceptional customer service, researching the customer reviews paints a different picture. Of the negative reviews I found, many were related to unsatisfactory customer service resolutions.
The Better Business Bureau lists 219 complaints from customers. Most customers were unhappy about the quality or state of the items they received. Redbubble is hesitant to issue refunds but offers credit pretty freely to people unhappy with their orders. Many of the complaints state that they do not want to continue using the service, so the credit does not help them.
From the reviews, it also seems like customer service is difficult to contact. Many reviews state that the customer filled out a contact form on the webpage and Rudbubble had not responded..
How to cancel an order on Redbubble
To cancel an order with Redbubble, the customer must fill out an online form and wait for Redbubble to cancel the order with the 3rd party seller. Redbubble then issues a credit voucher that you can use in their store. Once the item is shipped, Redbubble cannot cancel the order, and it must be exchanged or returned.
Does Redbubble have Promo/Discount Codes?
Redbubble offers a discount when you purchase multiple items at a time in the same category. They also provide a discount code if you become a member, download their app, or refer a friend. Third-party coupon sites also offer discount codes for Redbubble.
Does Redbubble have a return policy?
Yes. Returns are requested through an online form within 90 days of purchase (14 days for facemasks). In most cases, store credit is issued instead of a refund.
Payment Methods
- PayPal
- Visa
- Mastercard
- American Express
- Gift Card
- Afterpay
- Amazon Payments
- Apple Pay
The Pros and Cons of Redbubble
Pros
- Unique Artwork
- Supports less-known artists
- Wide-range of products to choose from
- Inexpensive products
Cons
- Maybe lower quality than expected
- Slow shipping
- Difficult to get a refund if unsatisfied
Redbubble Careers
Redbubble is an excellent employer. Employee reviews state that they treat their employees well and offer flexible hours. Most employees say the income is good as passive income, but it may take a while to build clientele. They provide freelance opportunities to artists and also customer care jobs. It does not seem challenging to get a job at Redbubble.
Best Redbubble Alternatives
Although Redbubble offers great deals on unique and printed artwork, you may decide to do some research and to look into similar companies. Similar on-demand printing sites are:
- Zazzle
- Teespring
- Cafe Press
- Fine Art America
- Society6
- Threadless
FAQs
Can I make money on Redbubble?
Most artists state that Redbubble is a good source of passive income. While you may never get rich, they offer an easy and inexpensive store for people looking to make extra money.
Does Redbubble own your art?
When you upload your original artwork to Redbubble, you own your creation.
What sells best on Redbubble?
- Clothing
- Phone cases
- Stickers
- Wall art
- Accessories
Does Redbubble charge you to sell?
While Redbubble is free to sign up for and does not charge a listing fee, you only get paid a part of the total purchase amount, known as an artist’s margin.
How old do you have to be to sell on Redbubble?
The minimum age to sell artwork is 16.
How many designs can be uploaded per day?
Redbubble limits uploads from individuals to 60 uploads per day.
Does Redbubble ever offer free shipping?
No. Because Redbubble uses 3rd party printers to print their items, they do not offer free shipping. They do offer discounts on shipping if you buy multiple items as a bundle.
Is it legal to sell fan art on Redbubble?
Yes, however, since the artwork is someone’s intellectual property, you will need their permission to make it legal.
What type of art is not allowed on Redbubble?
It seems like most anything does, but if you are going to upload something unsuitable for families, it needs to be identified as mature content. Mature content includes nudity, blood, guns, alcohol, drugs, violence, or adult language. The webpage offers a mature content filter and always starts with this content blocked.