Upfront Summary: Is Rev.com Legit?

Rev.com is a legit transcription company that offers translation and subtitles services worldwide. The best part about the service provider is it does not scam you and offers excellent work. Rev also offers safe payment procedures and other policies for high customer security.

In today’s era, speech-to-text services have been rising because of various needs. For example, you may require a caption service for your personal or professional YouTube channel. Rev.com is a company that can help you do this.

A key fact about Rev.com is that it was ranked number one by the PC Magazine in 2019. Of course, you may still be hesitant to try it out because of negative reviews. If so, you have come to the right place. Here is everything you need to know about “Is Rev.com legit” or if it’s a scam.

Rev.com Company Information

Official Website:https://www.rev.com/
Headquarters Location:1717 W 6th St, Suite 310, Austin, TX 78703
Founded:2010
Industry:Transcription, Translation, Subtitles
Ownership:Don Kokotov, David Abrameto, Jason Chicola, Josh Breinlinger, Mark Chen, Paul Huck
Contact:888-369-0701
Trust Score:High
Social Media:Facebook, Instagram, LinkedIn, Twitter, YouTube

What Is Rev.com?

Rev.com is a famous name in the transcription industry because it has been operating for more than a decade. The company was founded by a group of five MIT friends who wanted to provide people with reliable translation services. The key feature of Rev.com is that it offers affordable prices.

You can use the platform for the translation of a document or captioning of a video. Besides that, you can also use the service for foreign subtitle translation. Rev.com was also known as FoxTranscribe but underwent a name change in 2012.

The company also has more than 50,000 independent workers to provide you with the most reliable document. This is why you should not worry about Rev not being legit. It is a legitimate company with physical offices for management.

Another thing to understand about Rev is that it allows you to cancel your orders if you change your mind. Besides that, the company also has active social media accounts on various networks. You can check them out the see the work process, headquarter, and much more.

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The top thing about Rev.com is that it has a legal site that follows all regulations. For instance, the company has excellent software for data protection. Besides that, the domain and layout of the website also offer an authentic experience.

You should also note that Rev.com has a global website for placing orders and finding out information. This is why you don’t have to worry about its online safety regardless of your country.

Does The Site Contain Viruses Or Malware?

The site of Rev.com does not contain any viruses that will harm your computer or another device. Not only that, but the website also does not have any malware. So you should not stress out about losing information on your computer because of the site.

Rev.com has a legit site with a sound security system and protection layers for safety. Hence, you can check out the platform with high confidence and without any worries.

Does The Site Steal Sensitive Data?

The company does not steal any sensitive data from your computer, phone, or other devices. Rev.com will only take the information that you provide them through legitimate forms.

Are There Similar Fake Sites To Be Aware Of?

Rev only has one registered domain and website on the internet, so you will not face any troubles with it. Besides that, you will not come across similar or fake sites. The company promptly notices such things to ensure you don’t get scammed.

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Is Rev.com Reliable And Trustworthy?

How Good Are The Company’s Overall Web Ratings?

The ratings of Rev.com are excellent as per different websites. For example, the company has a trust score of 4.5/5 on Trustpilot. Most of the reviews are positive and praise the company for its quality.

Does The Site Have A Refund Policy?

The service provider has a complete refund policy to offer high security to customers. You can cancel your order at any time to be eligible for a refund. Of course, sometimes your project may be finished before you get a chance to cancel it.

In the earlier case, the platform may offer you a partial refund depending on your reason. However, you can get the entire amount without any doubt if you cancel the order before receiving a file. Typically, you will get a refund within 30 days of termination.

How Many Scam Reports Are There Compared To Positive Reports?

There are not many scam reports on the internet about Rev.com. In fact, 82% of the 5,945 reviews on Trustpilot are rated excellent. Not only that, but 10,000 of them have a great rating.

Meanwhile, the other 8% reviews range from average to bad. So you can be at ease there are many positive reports about the company. They also outweigh the scam reports by a great margin.

How Reliable Is The Customer Support?

The customer support of Rev.com is highly reliable and will help you with anything. You can call the company for immediate live support. Besides that, you can contact them through the online form. The platform will reply within a few days of email.

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The Pros And Cons Of Rev.com

Pros

  • Affordable rate of $1.25 per minute
  • Offers a 100% moneyback guarantee
  • Accuracy is high because of human transcribers and translators
  • You can work as a freelancer on the platform too
  • Redoes order for free if you face quality issues

Cons

  • Sometimes the track may be out of sync
  • Repair orders can take a bit more time
  • Some transcriptions and translations may have errors

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How Does Rev.com Make Money?

Rev.com makes money by charging you per minute for every transcription, translation, and captioning service. This is the primary way the company earns profits. Besides that, Rev.com also hires low pay per minute workers for the service.

For instance, the company pays 30 cents per minute to freelance workers for completing the order. Hence, Rev makes money by keeping a commission from the total customer payment.

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Best Rev.com Alternatives

Here are some other companies that offer a similar service as Rev.com:

  • 3Play Media
  • Blend Localization
  • Adobe Closed Captioning
  • Scribie
  • Go Transcript
  • Nitro

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FAQ

How Much Rev.com Audio Transcription Cost?

Typically, you have to pay $1.25 per minute for every audio file. This means a 20 minutes clip will cost you $25. Besides that, you can also get the timestamp and verbatim options.

The other options cost $0.25 each. The good news is that the company does not charge extra for multiple speakers. You should also note that Rev.com rounds off the clip to the nearest whole minute. For instance, a file of 2 minutes 55 seconds will be taken 3 minutes.

Do You Have To Pay Taxes On Rev.com?

Rev.com does not charge any sales tax on transcription, translation, or captioning services. You will have to pay by the per minute rate for your order. So you don’t have to worry about paying additional charges for the work.

How Much Does Rev.com Charge For Subtitling?

The company charges anywhere from $3 to $7 per minute for each language. Typically, the cost depends on the language complexity and the video type. For instance, you will have to pay $30 for ten minutes of a Spanish video.

A key thing to note is that the company will offer the subtitles in your native language instead of the file’s language. Of course, you will have to specify this when placing your order.

Does Rev.com Provide Quotes?

The good news for all customers is that Rev.com provides quotes for its services. However, this applies to orders of $375 and above. You will have to email the company and tell them the relevant details, such as the clip minutes. Not only that, but you should also specify the service type you are asking the quote for.