Upfront Summary: Is Roomster worth it?
Roomster is a legit website that enables you to put home sharing listings in various countries. Not only that, but the service also allows you to search for room listings. This means that you can find a roommate for your house or become yourself.
The coronavirus caused the home sharing user numbers to decrease during 2021. However, it is expected that the number will increase to 68.2 million by 2023. Roomster is one of the top websites that can quickly help you find a house.
However, the primary question you may wonder is, “Is Roomster legit” for home sharing services. If so, you’re in the right place. Here is all the information you need.
Roomster Company Information
| Official Website: | https://www.roomster.com/ |
| Headquarters Location: | 285 West Broadway, New York 10013, US |
| Founded: | 2003 |
| Industry: | Home Sharing, Rentals, Apartments |
| Ownership: | John Shriber and Roman Zaks |
| Contact: | help@roomster.com |
| Trust Score: | Average |
| Social Media: | Facebook, Instagram, LinkedIn |
What Is Roomster?
Roomster is a rental service that makes home sharing easy for people in over 192 countries and 22 languages. Since 2003, it has allowed individuals to find roommates and share rent prices. So you can find a suitable partner for yourself or a home for living needs.
The key thing to note is that Roomster does not post the listings itself to offer you house accommodations. Instead, it allows you to put up the notice on the platform. The primary purpose of this platform is to connect you with like-minded individuals.
A top thing about Roomster is that it has 43 employees listed on LinkedIn. This is why you can rest assured that the website is legit and offers you smooth service. Besides that, Roomster is a global corporation with various London and New York locations.
The best part about this service is that you get 24/7 customer support for queries. Additionally, you can also search or post a listing at any time.
Is Roomster Legal And Safe Or A Scam?
Is The Site Generally Legal? In All Countries?
Yes! The Roomster site is legal in over 192 countries and compatible with 22 languages. It is a relatively safe site that enables you to connect with various home sharing users. However, there have been reports of some people posting fake listings and abusing the platform.
How High Is The Chance Of Being Scammed?
The chances of getting scammed on Roomster are relatively low compared with other similar platforms. Some people report that not all individuals on the forum put accurate listings. However, many have also put up positive reviews about a smooth experience on the platform.
Does The Site Contain Viruses Or Malware?
Roomster has a website with a simple interface to help you navigate the listings easily. The best part is that it does not contain viruses that can harm your device. Not only that, but the website is also devoid of different types of malware.
Does The Site Steal Sensitive Data?
The service asks for comprehensive information to minimize the risks of scamming. This is why you can be at ease, as the site does not steal any of your data. It is secure and only uses the information that you have given the site access to.
Are There Similar Fake Sites To Be Aware Of?
Roomster has only one website and application to help you connect with multiple home sharing users. There are no fake sites on the internet that you should worry about.
Is Roomster Reliable And Trustworthy?
How Good Are The Company’s Overall Web Ratings?
The service has a 1.03/5 rating on the Better Business Bureau and a record of 21 complaints in the past year. However, you should note that this rating comprises 73 reviews only.
Meanwhile, the company has an average rating of 3.1/5 on Trustpilot. You can rely on this more as it includes 832 reviews from multiple users. Additionally, the company has 20% excellent reviews by people with positive experiences.
Does The Site Have A Refund Policy?
Roomster has a refund policy to help you enjoy a better experience on the website. It will return you the amount for the period you have used no services. For example, if you got a subscription of 30 days and utilized ten days from it, you will get a refund for the rest of 20 days.
How Many Scam Reports Are There Compared To Positive Reports?
Trustpilot has 58% reviews falling in the bad to poor ratings. Meanwhile, the rest, 42%, are in the range of average to excellent reviews. However, remember that not all bad reviews consist of scam reports.
In comparison with other roommate service platforms, Roomster has relatively lesser scam reports. However, the key thing to note is that the company does not cause issues. Instead, you may have a bad experience if you become the target of a fake listing.
How Reliable Is The Customer Support?
The customer support of Roomster is available 24/7 to all users. So you can rely on it heavily if you face any trouble on the website.
The Pros And Cons Of Roomster
Pros
- It has an easy interface to help users navigate the site with ease
- The map on the platform is robust and accurate
- You can find many renters in your designated area
- The site is quick in helping you find a roommate or home for yourself
Cons
- Many listings are inactive on the website
- There have been various questions about the marketing tactics of this service
- The website has quite a few scammers posting fake listings and abusing Roomster’s policy
How Does Roomster Make Money?
Roomster is a subscription-based service that connects you with home sharing users. You will have to pay monthly or yearly to use this platform. This is the primary way the company makes revenues and profits throughout the year.
Remember that the subscription amount does not cover the rent when you find a roommate. Simply put, it is an additional fee or commission of Roomster for connecting you with an individual.
Best Roomster Alternatives
Many people consider Roomster a safe place for finding roommates and posting listings. However, it is to note that the platform also has scammers abusing it. This is why you should also consider other alternatives when making the final decision. Here are some of the alternatives:
- Craigslist
- Padmapper
- Roomiematch
- Roommates.com
- Roomi
FAQ
Do You Have To Pay For Seeing Texts On Roomster?
The platform does not charge you anything for making an account and posting various listings with photos. This is why you can receive texts from multiple users, including paid ones. Thus, you need to have a paid account to access the mailbox on Roomster and see messages.
How Do You Get A Refund On Roomster?
A key thing to note is that you are only applicable for a refund if you have not used up the entire subscription period. Typically, you can initiate the process by emailing the Roomster and accessing customer support. The operative will guide you about the comprehensive details for getting the money back.
How Do To Change My Name On Roomster?
If you have registered yourself on the platform, you can easily change your details by logging into your account. You should click on the “Edit Profile” button and change your name from there.
How To Find A Roommate On Roomster?
The primary way to find a roommate on this platform is by entering the region you want a listing for. For example, you can search a city by writing its name in the search bar. Then, you can use multiple filters to narrow down the results to a specific region. Finally, Roomster will show you the available roommates in the particular area.
How Much Does Roomster Trial Cost?
You can create an account on Roomster free without any issues. However, you require the paid option to access the inbox and other key features. This is why you can opt for the three-day trial period. This costs $5.98 in the US.