Upfront Summary: Is Surfshark safe?
Since its founding in 2018, Surfshark has offered unlimited device options connecting to VPN. The company has enjoyed growth and has over 3200 servers in 65 countries worldwide. Growth of internet-based devices and capabilities has brought to light the importance of safety and privacy. Surfshark protects users from the government, internet service providers, and hackers. Internet censorship has been a hotly debated topic in the United States. Countries, like China, have completely censored the internet.
Surfshark allows users to create their VPN or Virtual Private Network. A VPN enables individuals to use the internet in the anonymity of their geographic location. VPNs protect users from hackers, governments, and internet service providers. Surfshark has unlimited device support and works with streaming services. Surfshark is a safe and legitimate VPN software company.
Surfshark Company Information
| Official Website | www.surfshark.com |
| Founded | 2018 |
| CEO | Vytautus Kaziukonis |
| Number of Employees | 200-500 |
| Value | No financial data is available |
| Headquarters | British Virgin Islands (Tortola) |
| Customers Service Contact | 24/7 Online Support via website or email |
| Stock Market Traded | Private company |
What is Surfshark?
Surfshark is a VPN software for Android, iOS, Linux, macOS, Microsoft Windows, and browser extensions. The company boasts 1700+ server locations and allows users to hide their internet IP addresses and provides ad blocks. Surfshark is available anywhere internet access is open.
Surfshark uses CleanWeb technology to block ads and allow for the fastest surfing and streaming available. The software blocks malware for its users, like antivirus. Unlimited devices are offered per user and the company is worldwide. Unlike competitors, unlimited devices can be done simultaneously.
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Is Surfshark safe and legit or a scam?
Surfshark is a safe and legitimate VPN software company. The company focuses on individual privacy and supports open internet for all. The ratings among tech magazines are high, and user feedback is high. Surfshark uses RAM-only servers and has over 1700 worldwide servers for users.
How to use Surfshark?
To use Surfshark, an account will need to be set up. Each user must choose the buying option that best fits their needs. The 7-day trial will start and once that ends, the user will be auto-debited for the type of chosen buying option. Once logged in, add an unlimited number of electronic devices, browsers, or streaming services that require VPN coverage. Activate the VPN whenever using home internet or public Wi-Fi to keep your internet searches and buying privacy. Users can also add an app through iOS or Android. This gives VPN access at a click wherever they go.
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Features
- Whitelister bypasser is a feature that allows the user to add different apps or websites to bypass the VPN, specifically helping with banking apps and websites.
- Camouflage mode hides all activity from your internet provider, ensuring all of your data stays private.
- Kill Switch if the VPN connection is lost; all current search data will be sealed and private. Keeping users safe from having their data exposed.
- Multi-hop allows users to connect to multiple servers at any given time. This capability is an added layer of ID protection and privacy.
- No Borders Mode allows usage anywhere, anytime for all paying users.
Who should choose Surfshark?
Surfshark is used by anyone who has concerns about censorship and wants privacy. Folks that use the internet for purchases and want the added layer of protection from hackers should be using Surfshark. To this end, users that like ad-blocking features while viewing streaming services will benefit from Surfshark.
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What is the bandwidth and server speed of Surfshark?
The speed, bandwidth, and data are unlimited with Surfshark. Ad-block on streaming devices will increase download speeds and limit buffer wait times. Speeds will differ by geographic location, and using a VPN may increase download speeds. Make sure to check with the in-home network provider to understand the max speed available for the system.
Does Surfshark have a browser extension?
Yes, Surfshark has browser extensions available for google chrome, Firefox and Microsoft Edge. Tutorials are available on the website with step-by-step installation guides.
How does the extension work?
Active users can log into their account on Surfshark and add the browser extension to their favorite type of browser. Whenever they log onto that browser in the future, it will automatically activate the VPN. Updates to the browser extension are manual, and users will need to go to their account to check for updates. Suggested update frequency is available.
Is the extension legit and safe to use?
The browser extension is legitimate and safe to use. Once activated the extensions offer private web surfing, purchasing and ad-blocker. The browser extension should be the first downloaded device.
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Does Surfshark have an app?
Surfshark does have an app available on both iOS and Android. The app carries a rating of 4 out of 5. The app allows users to use ad-blockers for online surfing and keeps web browsing private on public Wi-Fi. Within the app, advanced features include the bypass capability for banking apps. Allowing users to not be blocked from their banking.
Surfshark pricing, costs, and fees
New users can pick from three different plans: monthly, twelve months, and twenty-four months. See below table for pricing info:
| 1 Month | $11.95 per month |
| 12 Months (Billed every 12 months) | $5.99 per month |
| 24 Months (Billed every 12 months) | $1.99 per month |
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Surfshark money-back guarantee
Surfshark does offer a seven-day trial. After seven days, the user is automatically billed. A 30-day money-back guarantee gives users who are dissatisfied with the service back their money.
Are any discount codes or coupons available?
Yes. Surfshark has a current coupon with code: sharkstart. The coupon works for the twenty-four-month buying option and offers a savings of 81% off regular pricing. The coupon is in addition to the money-back guarantee.
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Does Surfshark work with Netflix, Firestick, Apple TV, or similar services?
Yes. Surfshark offers services to smart-enabled devices, browser extensions, and streaming services. Using these services helps with buffer times for viewers. Step-by-step instruction is available on the website to set up Surfshark on Netflix and other streaming services.
Does Surfshark have good customer service?
Customer service support is 24/7 online and email. The reviews of customer service are negative. The response time is slow, and resolution of issues is minimal. Customer service is an essential area Surfshark will need to improve.
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Supported Countries
- United States
- United Kingdom
- Australia
- Canada
- France
- Germany
- India
- Italy
- Poland
- Portugal
- Russia
- Spain
- Turkey
And more…
Non-Supported Countries
- North Korea
- China
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Pros and Cons
Pros
- Unlimited Device Sharing
- Streaming service connection
- Browser extension
- Adblocker
Cons
- Customer support online or email only
- Torrent speeds
- Advertising
How to cancel a Surfshark subscription/account?
The accounts are all set up to auto-debit. The easiest way to cancel is to work with customer service either with online chat or email. Accounts are cancelled easily but please remember the terms and conditions. Once the 30-day money back guarantee expires, receiving money-back will be limited.
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Surfshark Careers
Is Surfshark an excellent company to work for?
Surfshark has numerous works from home roles, and employees seem to enjoy the freedom. The company offers employees an open software policy. They will provide whatever software is necessary for the employee to successfully complete their job. Flex working conditions exist, and employees are encouraged to work from wherever they feel comfortable. Overall, the company offers exceptional benefits and salary, making it an excellent place to work.
Is it difficult to get a job at Surfshark?
The company is headquartered on the island of Tortola. Making it difficult to work for the company unless already located in the British Virgin Islands. Job openings were limited, so it would be difficult to get a job at Surfshark. A background or education in code writing, IT, or engineering is necessary for the openings available.
Best Surfshark Alternatives
- NordVPN
- Expressvpn
- PureVPN
- IPVanish
- AdGuard
- OpenVPN
- WireGuard
- Cyberghost
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FAQ
Is there a lifetime membership to Surfshark?
No, multiple buying options available. It Ranges from one month to twenty-four months.
Is there a money-back guarantee?
Yes, a 30-day money-back guarantee is available and a free trial for 7 days.
How much does Surfshark cost?
Prices vary from $1.99-$11.95 per month depending on purchase option.
Does Surfshark have customer service?
Yes, customer service is available 24/7 online and email.
How easy is it to connect to Netflix?
Log into Surfshark browser extension first, then log into Netflix using your browser and enjoy improved buffering speeds.
What is the size of the Surfshark network?
Over 3200 servers are in 65 countries worldwide. A fast-developing company considering they were founded in 2018.
What happens if I lose VPN connection?
Troubleshooting tutorials are available on the website, https://support.surfshark.com/hc/en-us/categories/360002903559-Troubleshoot-issues. Customer service is 24/7 if troubleshooting does not work.