TBDress are a genuine US-based website that sells clothing to buyers from around the world at low costs, which means their quality cannot always be guaranteed. But we felt safe using their website and reassured by their privacy policies, with the company appearing to be well-established online.
But, as with many other low-cost fashion outlets, websites such as this are growing and there are questions about how legitimate they are. So, we aim to find out if TBDress is reliable, safe, and worth your money. We hope our research will help you make up your mind.
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TBDress Company Information
| Website: | https://www.tbdress.com/ |
| Location: | 2145 Hamilton Ave, San Jose, California |
| Year founded: | 2010 |
| Industry: | Apparel and Accessories Retail |
| Owner: | Leadior Bonnq International Limited |
| Contact Information: | +86-29-68532816 service@tbdress.com |
| Customer trust score: | Low |
| Social media: | Facebook Instagram |
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What is TBDress?
TBDress is a well established online retailer based in the US that offers affordable apparel for both men and women. Their focus is mainly on dresses, including custom made-to-measure options targeted for special occasions such as weddings. The site also features discount coupons to tempt potential customers into registering and entering into their rewards system. They also offer other apparel such as shoes and accessories.
The company also boasts of having over 10 million products listed on their website at discounted prices, a knowledgeable and English speaking customer service team, hassle-free payment and fast international shipping. The site also has a dedicated page for their wholesale program with drop shipping so that customers may buy in bulk at a discount and sell on. They are a legitimate and fast-growing company in a competitive market, offering fast and cheap fashion. But with this also comes a risk that the quality of the items they offer may be below certain standards.
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Is TBDress legal and safe or a scam?
The site itself appears completely legal, and upon accessing this, the IP address connection is secure. McAfee (software protection) also reports the site as being safe to use. Upon checking the website domain online, the SSL (secure socket layer) check results show their certificate is verified and secure (source: Xolphin.com).
As with any cheap online retailer, there is always a risk of coming across an illegitimate website or falling victim to a scam. However, scam websites tend to be short-lived, as once they are discovered and reported, they promptly disappear and then reappear under a different name. This is why TBDress can be confirmed as a genuine website considering its domain is 11 years old (source: Scam Adviser).
TBDress has a privacy policy that provides the customer with information on how the company collect data and process sensitive information. However, they do state in their privacy policy that no transmissions made over the internet can be 100% secure.
Our research didn’t find any fake versions of the TBDress website, although there are a lot of similar websites. When searching for the TBDress website, use the following link to ensure you are visiting the genuine webpage.
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Is TBDress reliable and trustworthy?
TBDress has mixed ratings, with Trustpilot showing that 66% of customers rate the company as bad, and 27% rate them as excellent. However, customers on Sitejabber rate them 4.24 out of 5 stars from 7,299 reviews.
The company offers a refund policy where you can return an item for a refund or exchange within 30 calendar days (7 days for special occasion dresses). The customer can start this process by logging into their account and contacting the customer service team.
There appear to be several sites and reviews online that claim TBDress is a scam. TBDress also appears on Scampulse, with four reviews claiming the company is a scam. In addition, there is an investigation into TBDress on a site called Discount Dress Shop which offers similar services. They also cite several other references to poor feedback here. But considering they are a competitor, this would question the legitimacy of their feedback.
The site has a customer service section showing operating hours, a dedicated customer service email address, an option to send a message via Facebook or Messenger chat, and a live chat function. So there are multiple ways to get in touch if their FAQ section does not answer your question.
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The pros and cons of TBDress
Pros:
- Low-cost
- Special offers and coupons
- Their website is easy to use
- Worldwide shipping
- English speaking customer service
Cons:
- Lower quality items
- Outsourced manufacturing to China
- The majority of consumer reviews are negative
- Various reports of their company being a scam
- Their website has reported security issues in the past
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How does TBDress make money?
According to Pipe candy (a platform that provides business insights), TBDress made website sales of $25-50 million in the last 12 months, has an order volume of 10,000-50,000 per month and receives monthly visitor traffic of 49,817.
TBDress outsources its manufacturing to China which is a lot more cost-effective for the company, meaning it can make a significant profit when selling to customers, even at heavy discounts. This, combined with their huge catalogue of over 10 million items featured on their website, helps them attract more customers and continue to increase their overall turnover.
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Best TBDress alternatives
TBDress offers a wide range of clothing at affordable prices with various shipping options. However, with numerous low ratings and scam reports, consumer trust is low. So, if you’re looking for less risky alternatives, we recommend taking a look at the following sites:
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FAQs
Is this website safe to buy from?
The website is safe to use as all payment transactions go through an SSL (secure sockets layer) encryption.
Can the quality of products be guaranteed?
The quality of the products may vary as they are manufactured at a low cost in order for the company to be able to sell them at a discount. Therefore, high quality cannot be guaranteed.
How do I check the legitimacy of TBDress myself?
You can google search information about the company and also look at trusted review sites to get a balanced opinion. In reading articles such as this, you will also get the opportunity to find out more about the company and their reputation.
Is the TBDress app any good?
The TBDress app has a rating of 2.3 out of 5 stars on Google Play and users comment on having access to fewer features via this method. However, the app through the Apple store has higher ratings with an overall of 4.2 out of 5, reporting that some serious issues within the app have now been fixed.
Is TBDress in the United States or China?
TBDress have their headquarters in the United States, but they outsource the manufacturing of their goods to mainland China in Beijing.
How can I guarantee I won’t get scammed?
Ensure that you have the latest security software on whatever device you are using to access the website. You can also check if the security certificate in the website address bar is secure by clicking on the little padlock icon at the beginning of the URL. From the google search results page, a green tick next to the site name on the results page will also confirm it is genuine.
How do I know if the reviews for TBDress are genuine?
Anyone can leave a review online, so it can be hard to spot whether reviews are genuine or fake. It is best to take a balanced approach and look at reviews across various platforms. Review sites like Trustpilot, for example, tend to have more reviews from a variety of different customers.