Upfront summary: Is UrbanVPN worth it? 

UrbanVPN is a free anonymous VPN operating system. It claims to offer fast and secure cyber security for both desktop and mobile devices. VPN’s or virtual private networks help ensure the online privacy and security of the user. Most VPNs cost anywhere from three to ten dollars a month, but UrbanVPN claims to be completely free. UrbanVPN is a compelling choice with multiple security features for those wanting to protect themselves without spending a fortune in the process. 

VPN security is seeing a significant gain in popularity as more transactions become cyber-based. UrbanVPN is one of the few companies offering its services for free, which could be a red flag to some users. Being featured in Softonic, Techradar.pro, and Readwrite helps give the site some added credibility. When it comes to protecting sensitive data, is UrbanVPN safe and effective? Let’s dig a little deeper and find out. 

UrbanVPN Company Information

Official Website: https://urban-vpn.com
Founded: 2018
Owner: A subsidiary of Urban Cyber Security
Location: Coppergate House, 10 Whites Row, London, E17NF
Customer Service Contact: Email: privacy@urban-vpn.com
Social Media: None available

What Is UrbanVPN? 

UrbanVPN is a cyber-security site designed to provide its users with anonymous web browsing and protection from identity and data theft. Its services are free, with no subscription needed to join. To protect users’ information, UrbanVPN uses data encryption as well as DNS/ IPV6 leak protection. This program replaces the user’s actual IP address with an anonymous one from the companies servers. UrbanVPN also boasts unlimited bandwidth, meaning its users can search as many websites as they would like, for free, without any limitations. 

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Is UrbanVPN Safe And Legit Or A Scam?

UrbanVPN is legal and legit and is available in 82 different countries around the world. Due to its nature as a cybersecurity site and being a subsidiary of a well know IT/ Security company, the chances of being scammed are low. Third-party users have performed tests on UrbanVPN to see if it contained viruses or malware, and all tests have given a clean report with no problems detected.

Although it doesn’t steal sensitive data, a close look at the privacy policy shows the site does log personal information for an unspecified amount of time. In addition, UrbanVPN sells users’ IP addresses, web browsing data, personal account information, age, and gender to third-party businesses. An opt-out feature labeled “do not sell,” hidden in the “about” section, allows users the option not to have their data sold but is hard to find. Similar fake sites like MySafeVPN are known to steal users’ money and data.

Customers should research all VPN sites thoroughly before entering any personal information. UrbanVPN uses a P2P or peer-to-peer system to encrypt and anonymize data and route the users’ internet usage through other users’ devices. It also utilizes AES – 128-bit encryption, which is less effective than the AES – 256-bit system most paid VPN sites use. 

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How To Use UrbanVPN 

Using UrbanVPN is simple. On the homepage, click the “free download” button. Depending on the system used, either the app store or google play store will pop up. Download the extension, choose the correct country location, and use the internet as usual. UrbanVPN will begin encrypting website usage right away. Since it is free to download, no subscription or credit card information is needed. 

Who Should Choose UrbanVPN? 

Users looking for an introductory level safety and encryption service aimed at website browsing are the target clientele for UrbanVPN. Anyone looking for high-level, military-grade cyber security would find themselves unsatisfied with the safety options UrbanVPN has to offer. 

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The Bandwidth And Server Speed Of UrbanVPN 

UrbanVPN offers unlimited bandwidth and claims a fast and free connection to any website. However, user reviews state moderate to average speed reductions while browsing, with some users finding it more of an inconvenience than others. 

Does UrbanVPN Have A Browser Extension?

Yes, UrbanVPN does offer browser extensions for Firefox, Google Chrome, and Microsoft Edge. Downloading the extension is simple. Click the extension tab for the desired browser available on the UrbanVPN website. Once clicked, the extension will automatically download and begin working immediately. With the extension, users can unblock any website and access Netflix, Amazon Prime Video, Kodi, and BBC iPlayer. Customers can have peace of mind that the extension is safe and legit to use. 

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Does UrbanVPN Have An App? 

Yes, UrbanVPN does have an app available for IOS and Android, and it works very similarly to the browser extension. Simply go to the play store and download. Once downloaded, UrbanVPN will begin protecting all website browsing. Customers can choose their favorite VPN country locations and swap at will, and view available website usage. The app is legit and safe to use and has thousands of ratings on Apple and Google Play stores. 

UrbanVPN Pricing, Costs, And Hidden Fees 

UrbanVPN does not charge for its security services. There is no area on the website for credit card information, and when the extension or app downloads, it begins working immediately without adding any personal or financial data. There are also no hidden fees. Several review sites have a pricing plan in their descriptions for UrbanVPN, but the actual site does not give the option to purchase subscriptions of any kind.

There are two ways UrbanVPN receives funding. The first is because it is a subsidiary of a larger company and does not stand alone. The second is through selling the personal information of its users to third-party businesses. Even though it claims not to, it clearly states in the privacy policy that it does this. Unless a customer opts out using the “do not sell” feature hidden at the bottom of the site, UrbanVPN will sell their information. Since UrbanVPN is a free download, it does not offer any free trials. 

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Does UrbanVPN Have A Return Policy Or Money-Back Guarantee? 

No, there is no return policy or money-back guarantee offered through UrbanVPN. If a customer is unhappy with the product, they only have to delete the extension or app from their device. 

Are There Any Discount Codes Or Coupons Available?

There are no discount codes or coupons available for UrbanVPN. 

Does UrbanVPN Work with Netflix, Firestick, Apple TV, And Similar Services? 

UrbanVPN works with Netflix, Amazon Prime Video, BBC iPlayer, and Kodi. It does not advertise the ability to work on Firestick, Apple TV, or other similar streaming services. 

Does UrbanVPN Have Good Customer Service? 

The customer service for UrbanVPN is virtually non-existent. Although there is an email provided, many customers report their concerns went unanswered. There is no phone number, live chat, or socials for the site as well. 

Supported Countries 

Eighty-two countries around the world support UrbanVPN. Its top VPN locations are the United States, France, Canada, Argentina, and Belgium. Other popular supported countries include Germany, Israel, Brazil, Japan, and Australia. Since UrbanVPN uses obfuscation, it is also able to connect with China, UAE, and Cuba. At this time, it is unable to connect with Russia many African countries. 

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The Pros And Cons Of UrbanVPN 

As with any company, there are pros and cons to using UrbanVPN. Listed below are a top few of each. 

Pros 

  • Free to all users 
  • Browser extensions as well as apps for mobile users 
  • Basic browsing security to help protect personal information 

Cons 

  • Information sold to third-party businesses 
  • Security is not high grade which means leaks are possible 
  • slowed browsing speeds when in use

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How To Cancel an UrbanVPN account/ Subscription 

Since UrbanVPN does not require users to create an account or offer subscriptions, if a customer wishes to stop using their services, they only need to delete the extensions or app. 

Best UrbanVPN Alternatives 

It is always essential to know the alternatives to any company to make the most informed decision possible on who to choose. It is no different with UrbanVPN. A few good options include: 

  1. NordVPN
  2. Surfshark
  3. Hola!Plus 
  4. Windscribe 
  5. Hide.me 
  6. ProtonVPN 
  7. CyberGhost 
  8. AnonymousVPN 

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Additional FAQs 

Does UrbanVPN offer security for social media outlets? 

Yes! UrbanVPN offers VPN protection for all mainstream social media sites, including popular gaming sites like Roblox, PUBG, and League of Legends. 

Does UrbanVPN offer security on sports streaming sites? 

Yes! UrbanVPN offers VPN protection for all major sports streaming sites, including MMA, NBA, NFL, NHL, and more.

Does UrbanVPN protect multiple devices? 

Yes, UrbanVPN offers VPN protection for as many devices as you would like to connect.

Does UrbanVPN offer VPN protection for my business? 

Yes, UrbanVPN offers business protection as well as private browsing protection. To receive more information, click the “UrbanVPN Business” tab, fill out the contact form, and UrbanVPN will contact you with the details. 

Does UrbanVPN offer any browser add-ons? 

Yes, UrbanVPN offers multiple browser add-ons for its customers. Some of these include hotspot shield, adblocker, travel VPN, and more!