Workforce management programs are the very backbone of the organizational state of a company. Ensure you choose the right one for your corporation.
So, what exactly is “Workforce Management Software”?
Workforce management software is in place to keep track of essential things like employee and manager schedules, paid time off records, calendars, plans for expected future work, completed work, and more.
Top 10 Best Workforce Management Software
- Ceridian Dayforce – Both large, mid-size, and small corporations can benefit from Ceridian Dayforce. Fields such as retail, hospitality, manufacturing, and sports entertainment use it frequently.
- Uzio – Best for management and human resource departments.
- Oracle – Best for all types of companies, including retail, food, and communications fields.
- Nice – A wide variety of job fields use Nice, for example investing and marketing.
- Kronos – All types of corporations can use this program, for example marketing and retail.
- Aspect – Best for essentially all sizes of businesses and all job fields, including retail and marketing.
- Reflexis – Can service a wide variety of companies, for example banking and hospitality.
- UKG – Best for all types of companies, including management and retail.
- Calabrio – Small, mid-size, and large companies benefit from Calabrio. Marketing and human resources fields often use it.
- SwipedOn – Essentially all types of businesses can benefit from using SwipedOn, including sports and finance.
1. Ceridian Dayforce – Both large, mid-size, and small corporations can benefit from Ceridian Dayforce. Fields such as retail, hospitality, manufacturing, and sports entertainment use it frequently.
Pricing:
- Ceridian Dayforce offers a demo.
- Ceridian Dayforce provides a custom rate for all of their customers, depending on specific business factors, i.e. their number of employees. If you would like to know more about your potential annual price at Ceridian Dayforce, please seek assistance with one of their vendors.
Ceridian Dayforce was first launched in early 2008, and has since rapidly gained thousands of customers. Some of their loyal clientele are Motivate, El Pollo Loco, Crescent Bank, A-Max Auto Insurance, Beuhler’s Fresh Foods, The Boelter Companies, JTEKT North America, DeRoyal Industries, and more. They offer several workforce management features, such as tools to improve operational efficiency, decrease the cost of labor, reduce compliance issues, etc.
| Pro | Con |
| Ceridian Dayforce has excellent customer service. Any question you have, they will answer it quickly and efficiently. | This platform can not be used as a schedule. |
| Great, organized, resource for important documents such as pay stubs, paid time off records, and other forms of documentation. | To new employees, the platform can be very confusing, as the introduction/training is not that good. |
| The interface is very easy to understand and navigate. | |
| Records of employee’s performance and statistics. |
2. Uzio – Best for management and human resource departments.
Pricing:
- Time Tracking: $2.00 per employee, per month (free trial is offered.)
- HRIS: $4.00 per employee, per month (free trial is offered,)
- Ben Admin: $4.00 per employee, per month (free trial is offered.)
- Payroll: $4.50 per employee, per month (free trial is offered.)
- Custom price, if you contact an Uzio sales representative.
Uzio has had thousands of consistent customers since they’ve been launched. Clientele love their unique workforce management features, such as a decision support system, payroll, paid time off tracking, ACA compliance, onboarding or offboarding, garnishments, benefits, tax administration, pay stub review, application tracking, Uzio legal, time and attendance tools, and your 401k.
| Pro | Con |
| Very easy to navigate throughout the platform. | It isn’t very linguistically diverse. Only English is available. |
| There are free trials for every set price, and they also offer custom rates. | It is not as flexible as competitors are. |
| There are several helpful options for workforce management tools. | |
| The prices are affordable. You get a lot of features for your money’s worth. | |
| The interface is great for new employees, as it is very easy to understand. |
3. Oracle – Best for all types of companies, including retail, food, and communications fields.
Pricing:
- Free trial is available.
- Oracle Prices are fully customized to best suit your company’s needs. If you have questions about how much your business’s potential rate would be, please contact an Oracle sales representative.
Oracle has been around a lot longer than competitors. Launched in 1979, the company has thousands of devoted customers. You have more-than-likely heard of some of their clientele, including IS tools, SeguriTech, Navitas, A2, EmblemHealth, Children’s Medical Research Institute, Rumo, and more. They offer several workforce management tools, all under three easy-to-find, helpful categories: absence management, time and labor, and workforce health and safety.
| Pro | Con |
| Oracle provides several tools and features that make workforce management simple. | According to some users, their custom rates can be very expensive. |
| The program supports both PLSQL and SQL. | The sales representatives and vendors are notoriously not good to work with. |
| Oracle offers a free trial. | The interface is very complex, especially to new employees and those not well versed in technology. |
| The interface can handle heavy workloads and large data files. | |
| Oracle has large and trustable data storage. | |
| The platform has several different forms of documentation. |
4. Nice – A wide variety of job fields use Nice, for example investing and marketing.
Pricing:
- A free demo is available.
- Nice prices are fully custom depending on factors like your company’s job field, employee count, etc. If you are curious about your company’s potential rate, please contact a Nice vendor.
Nice has several customers all over the globe that will probably sound familiar to you, including CRC, Neobpo, Atento, Iqor, Visa, TFS, Hapvida, and more. Clientele love their features, such as programming long-range planning, accurate and precise forecasting, efficient scheduling devices, employee management tools, and intelligent automation tools.
| Pro | Con |
| Nice offers a free demo. | There are many spam callers. |
| The program is very easy to use and navigate. | The interface is a bit old and out-dated. |
| You are able to make and receive video calls, which is great for long-distance businesses. | Occasionally, the program will freeze up. |
| The connection is fast and trustworthy. | |
| Offers several workforce management features and tools. | |
| The audio is very good quality. | |
| The interface is extremely organized and it is very easy to find every tool. |
5. Kronos – All types of corporations can use this program, for example marketing and retail.
Pricing:
- Kronos offers a free demo.
- Kronos provides custom rates depending on factors such as your company’s number of employees, number of products, etc. If you have a question pertaining to your business’s potential rate, please seek contact with a Kronos sales representative.
Kronos has been a company much larger than competitors. It was initially launched in late 1977, and has since gained thousands of customers. These clients are from varying job fields, for example health systems, manufacturing, retail, state and local government, distribution, and more. They love their workforce engagement software, such as data collection, analytics, absence management, etc.
| Pro | Con |
| There is a free demo that is provided. | It can be very hard to understand, especially for new employees. |
| The dashboards are very easy to read and customizable. | The program is very outdated. |
| The employee information is both easy to understand and it is simple to report on. | The custom forms are very hard to create and utilize. |
| The customer support is amazing. If you have any question, they will answer it quickly and efficiently. | The live chat is not always available. |
| Kronos has a downloadable mobile app, which makes everything 10 times easier. | |
| Many features are customizable to best fit your company. | |
| The payroll is easily organized and simple to understand. | |
| There are several forms of documentation. |
6. Aspect – Best for essentially all sizes of businesses and all job fields, including retail and marketing.
Pricing:
- Free trial is available.
- The prices at Aspect are fully custom and dependant on important factors such as your employee count, product needed count, etc. If you have inquiries regarding your business’s potential annual rate, please contact an Aspect vendor.
Aspect has thousands of customers globally. They provide several workforce management features, such as precision volume forecasting, real-time intraday tracking, flexible scheduling, a sophisticated mobile app, icon-based user dashboards, API’s, interoperability, automated planning tools, 24/7 access (via phone or computer) to the program.
| Pro | Con |
| The interface is extremely easy to navigate and understand. | The integration tools are not as good as competitors. |
| The platform is extremely reliable and trustworthy. | The visualization is not as good as competitors. |
| The scheduling utensil is extremely helpful and organized. | |
| The real-time tracking feature benefits several companies. |
7. Reflexis – Can service a wide variety of companies, for example banking and hospitality.
Pricing:
- Reflexis provides a free demo.
- Reflexis provides custom rates to their customers depending on factors like your number of employees, products bought, etc. If you have questions regarding your business’s potential rate, please seek contact with a Reflexis sales representative.
Reflexis was initially founded in early 2001. Since their launch, they’ve gained thousands of consumers. Some of their customers are Chico’s, BanCoppel, Wawa, JCPenny, Lowe’s, Morrison’s, Advance Auto Parts, Amadeus, and more. They offset several features and tools that strive to transform your workforce operations, schedule for what matters most at each location, optimize scheduling, control costs, etc.
| Pro | Con |
| The downloadable app makes it easy to access your workforce management software 24/7, even if you don’t have a computer near you. | Other workforce management programs are more customizable. |
| It is easy to log in and create an account. | It can be challenging to navigate and understand, especially to new employees. |
| There is a free demo available. | |
| Reflexis makes scheduling and paid time off tracking easy. | |
| Reflexis provides real-time data and analytical reports. |
8. UKG – Best for all types of companies, including management and retail.
Pricing:
- There is a demo available.
- UKG does not publicly advertise their prices. If you have a question regarding what your company’s rate would be, it is advised you contact a UKG sales associate.
UKG is a relatively new corporation. Launching in April 2020, they already have hundreds of clientele. Some of these loyal customers are Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Busters, and more. They offer features such as analytical and data tools, calendar, planning and scheduling systems, and more.
| Pro | Con |
| The customer service is excellent. If you have a question, they will answer it quickly and efficiently. | The time management is not very organized. |
| UKG provides online training and education. | The w-2 reporting feature could be better. |
| The payroll is simplistic and easy to understand. | The interface is extremely challenging, especially to new employees. |
| There is a mobile app that makes it simple to check your workforce management tools wherever you are. | |
| The webinars are extremely informative and helpful. | |
| The reports are very easy to create and view. |
9. Calabrio – Small, mid-size, and large companies benefit from Calabrio. Marketing and human resources fields often use it.
Pricing:
- There is a demo available.
- Workforce Management: $468.00 per user, per year. Prices may vary depending on if any other product is purchased as an add-on.
Calabrio was initially launched in mid 1992. Since it’s opening, the company has gained thousands of customers. They love Calabrio’s plentiful unique features and tools, such as call recording, screen capture, live and audio monitoring, pre-built forms, post-call surveys, secure storage, personalized agent dashboards, customized agent feedback, gamification, record on demand, and more.
| Pro | Con |
| The forecasting feature is very helpful, beneficial, and useful. | The paid time off and requesting time off feature can be a bit confusing. |
| The scheduling tool is extremely easy to use, operate and read | The reporting feature is not as advanced as competitors are. |
| The audio and video quality is exceptionally good. | There are no chat rooms. Many competitors have chat rooms which benefit communication within the company. |
| The software is very user-friendly and easy to navigate. | |
| Calabrio provides several workforce management software devices. | |
| They have excellent customer service. If you have any question, they will answer it quickly and efficiently. | |
| There is a free demo that Calabrio provides. |
10. SwipedOn – Essentially all types of businesses can benefit from using SwipedOn, including sports and finance.
Pricing:
- Monthly
- Starter: $59.00 per month (there is a free trial available.)
- Business: $119.00 per month (there is a free trial available.)
- Enterprise: $169.00 per month, per location.
- Annual
- Starter: $49.00 per month (free trial available.)
- Business: $99.00 per month (free trial available.)
- Enterprise: $149.00 per month, per location.
SwipedOn services thousands of companies all over the world. Some of their clientele probably sound familiar to you, including XPO Logistics, Immanuel Communities, Wenatchee School District, Acucote INC, MacMurray College, and more. They provide several features, such as contactless sign in, QR code check in, visitor screening, employee in-out board, completely customizable tools, and more.
| Pro | Con |
| The software is very customizable to best fit your company. | It is kind of challenging to transfer information from one associate to another. |
| The interface is very easy to use and navigate. | The notifications can be a bit late. If you need to know something right away, but just get notified of it 10 minutes later, it is unfortunate. |
| The contactless sign-in tool is extremely easy. | |
| They provide several workforce management software tools. |