Upfront Summary: Is Zaful Legit?

Zaful is a legit fashion retailer where you can order and get the latest clothing fashion designs of high quality, at very affordable prices, and have them delivered to wherever you want them. The fact that Zaful doesn’t just resell clothing made by others, but manufactures and designs its own, places it above most eCommerce sites.

Thanks to technological advancements, you can buy anything online and have it shipped to your preferred location. The fashion industry arguably dominates the eCommerce sphere. You can find tons on sites to buy your clothing, shoes, and other fashion accessories without searching much.

However, when it comes to buying things online, there are certain challenges involved. One of the most common ones in the fashion industry is that you can order a thing and end up getting something else; bad quality.

This and some other common issues raise questions about which online fashion site is legit to deal with.

One of the leading fashion eCommerce sites, today, is Zaful. In this article, you will find out everything that you need to know about Zaful, whether or not it is safe to do business with them.

Zaful Company Information

Official Websitehttps://m.zaful.com
Founded 2013
Owner Wiseon Co. Ltd
Location Hong Kong
Customer Service ContactSupport@zaful.com  (360) 824 – 5022
Social MediaInstagram Twitter Facebook

What is Zaful?

If you are reading this article because you want to learn about this amazing online store called “Zaful”, then you are right where you are supposed to be. This section is dedicated to revealing to you what zaful is all about. So, if this is your first time hearing about this eCommerce store, kindly pay attention to this section.

Zaful is one of the leading clothing stores online. They offer a variety of clothing, shoes, and other accessories to help you live up to your desires.

This site was created initially to provide fashionistas around the world with news on trending fashion, women’s clothing, and other accessories. But today Zaful has grown into one of the most popular fashion eCommerce in Asia continent and the world at large. And, recently, they have expanded their reach to include men’s wear in their collections. 

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Is Zaful Legal and Safe or a Scam?

There is no denying the fact that the internet has created a thriving platform for scammers. These illegal sites often carry out various fraudulent activities, from stealing customers’ personal information, to selling illegal products, or even taking your money for an order and never delivering it.

So, you must scrutinize every detail about an online store before going through your credit card details. Please pay attention to this section, as you will find answers to every question you may have concerning the legitimacy or safety of this online store.

The first factor to consider in determining the safety of a website is the security of your personal information. Zaful uses a very secure server that ensures that the information you submit to them cannot be stolen. Your personal data is transmitted through secure socket layer (SSL) technology and then encrypted into Zaful’s payment gateway provider database. This creates a secure link between your device and its server. This way, sensitive information like your credit card details are not stored in any of their servers.

However, beware of some copycat websites that claim affiliations to Zaful. As long as you deal with them through the right channel, you will have nothing to fear.

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Is Zaful Reliable and Trustworthy?

One will be forgiven for asking about how reliable an online store is. The internet, today, is flooded with websites that claim to be selling one thing or another, only for you to discover that they are scammers. This begs the questions about the reliability and trustworthiness of Zaful?”.

In this section, you will have all the details you need to answer that question. 

 Zaful was established in 2013, and since that time, they have been shipping to different countries of the world: thereby, building a reputation on transparency, security, timely delivery, quality, and trust. Though it has not been around for decades, Zaful has thrived long enough to be taken seriously and trusted.

Unlike many online fashion stores, Zaful has a verifiable physical presence. So, when you place an order, the product is packaged and sent from an actual warehouse and sent to your location.

According to reselling ratings, Zaful has an overall customer rating of 4.18 stars out of 5. This is a pretty amazing rating to have as a fashion retailer. 

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Zaful Shipping Information

Before buying anything from an online store, you need to understand all its terms of operation, including the shipping procedures. 

Certain factors affect product processing and shipping duration on Zaful. The most important of them are quality check time, packaging time, and the store contingent of the products.

Once you place an order, a quality control check is carried out by the store to ascertain the product’s quality before dispatching. This can take between 1 and 3 days, depending on the size, complexity, or design of the product you are purchasing. 

Normally, it takes 3 to 10 days for a shipment from Zaful to be delivered to anywhere in the world, and it varies with locations. So, ensure to check the time it takes to get to your location, to anticipate it.

Zaful can ship to all countries of the world. 

Finally, Zaful assigns a tracking ID to every shipment. So, you can use that to track the whereabouts of your shipment.

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Does Zaful have Good Customer Service?

One of the things that make a good business is customer service. It is usually frustrating when you need the customer service to help you with an issue, but are unable to get through. But, with Zaful, you won’t have to worry about this. They have customer service and are always available to help whenever you need them.

You can easily connect with their friendly customer care representative through Facebook chat, Twitter, Instagram, email, or phone. Their customer service will respond to your queries by heart and find a custom solution rather than a generic response 

Till now, Zaful offers most of its services in several different languages. Once you contact them, they will respond almost immediately. 

Also, they are currently working on using AI technology to help serve you faster, smarter, and better.

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How to cancel an order Zaful

There are usually some unavoidable circumstances where you would have to request to cancel an order. This could be because you made the wrong purchase or some other reason. If you ever find yourself in this kind of situation with Zaful, open a ticket and make your request. You will simply get your response in the next 24 hours.

Does Zaful have promo/discount codes?

Zaful usually gives out discount/promo codes. Using these codes can get you as much as a 30% price reduction on your orders.

To redeem a Zaful discount code, simply start by adding all the items that you want to buy to your cart. Then, locate the text box labeled “Promotion Code” above your order total on the cart page.

After this, just enter the code correctly, and select “Apply” to redeem the code.

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Does Zaful have a return policy?

Zaful offers a 30-day guarantee on its items. So, if you notice any product you ordered from Zaful, and  you want an exchange, or you simply don’t want the product again, Zaful will accept the product for a refund or exchange as long as it is shipped back to them  within 30 days of receipt. To intimate this return process, simply visit the Support Center or call Zaful customer service.

Zaful payment methods

Zaful accepts several secure and convenient payment methods:

  • PayPal
  • Credit card via PayPal
  • Credit card
  • Wire transfer (For orders that exceed $1,500, please contact them).
  • Western Union 

Note: Please, ensure to contact Zaful customer service after you make the wire transfer and let them know your order number, the amount you  paid, the transaction number, and the exact date you made the transfer.

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Zaful pros and cons

Pros

  • Free delivery on orders over 49$
  • 30-day return guarantee on every item

Cons

  • Long delivery duration (could extend to about 18 days in some cases).

Zaful careers

As they continue to expand their horizon far and wide, Zaful offers job opportunities in marketing. You can work with them as an affiliate marketer and earn amazing compensation. You can take advantage of this opportunity. All you need is the Internet and a domain/hosting to resell Zaful products and time to spend at least 30 minutes a day to have a successful campaign.

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Best Zaful Alternatives

Looking for a similar brand like Zaful? Below are the 10 best alternatives to Zaful with links to their official website.

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FAQ

How can I register on Zaful?

Registration with Zaful is very easy. All you have to do is visit their official website and follow the easy steps. Zaful recommends that new customers use their email as a username when registering.  Also, please make sure that the password you set comprises at least 6 characters.

What is the difference between my shipping address and my billing address?

Your billing address is required to be the same address that you provided to the bank when you had applied for his credit card or credit card. While the shipping address is where you want the company to ship the products.

How can I change my password?

To change your password, you will be required to log in to your account. Then you will have to locate the “Change Password” button on the left-hand side and click on it to change the password.