Bugs in the software can have devastating effects on users, businesses, and investors. Still, you don’t have to worry about this issue anymore because tracking it makes your work easy and convenient, thanks to bug tracking software. Before, tracking bugs in the software was time-consuming and tedious, but with bug tracking software, you can now track bugs easily and quickly. So why wait? Here is the ten best bug tracking software that you should consider using if you are looking for an effective solution to this problem.

8 Best Bug tracking Software

  1. Backlog- online bug tracking and project management software
  2. JIRA – commonly used for bug-tracking
  3. MantisBT – web-based bug and issue tracking solution 
  4. Bugzilla- leading Bug tracking tool widely used by many organizations 
  5. Bugherd- the easiest way to track bugs, gather and manage feedback for web pages
  6. FogBugz – Project, issue, and bug tracking for teams
  7. Redmine- an open-source issue tracking system that integrates with SCM 
  8. BugHost- providing bug tracking solutions to thousands of customers worldwide

1. Backlog- online bug tracking and project management software

PRICING: $35/month

Backlog is an online bug tracking tool built for development teams. It makes it easy for users to report bugs with comments, history of issues and status changes. The search and filter function makes it easy to find reported issues. Backlog also features Kanban-style boards, sub-tasking, Gantt and burndown charts.

KEY FEATURES

  • Bug/issue capture
  • Request management
  • Role-based permissions
  • Document generation
  • Bug tracking

REASON TO BUY

  • Easy to use
  • Fully integrated with Git and SVN
  • It’s always available
  • Tracks bugs and projects on one platform

REASONS TO AVOID

  • Starter plan lacks the ability to add custom status for issues  
  • Mail notifications are sent to the assignees only,

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2. JIRA – commonly used for bug-tracking

PRICING: $7/month

JIRA is a developer-friendly issue tracker that enables development teams to plan, track and release great software. It includes project management, requirements management, issue tracking, test case management, and agile SCRUM integration—and can be used for virtually any project type or size. This top-rated tool provides built-in templates and libraries for many use cases, including Scrum, Kanban, and user story mapping. It offers numerous features from advanced search to customizable workflows to make collaboration seamless across distributed teams.

KEY FEATURES

  • Backlog Management
  • Filtering
  • Issue Tracking
  • Release Management
  • Task Management
  • Ticket Management

REASONS TO BUY

  • Integrates with everything
  • Polished user interface
  • Deployment options
  • Flexible dashboards
  • Excellent reporting and searching tool

REASONS TO AVOID

  • Ticket cannot be deleted after they have been created.
  • Mobile version UI is not user-friendly

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3. MantisBT – web-based bug and issue tracking solution 

PRICING: $4.95/month

MantisBT is an open source issue tracking system that includes defect tracking, test case management, and project planning functionality. MantisBT was initially developed by Mantis Team, which continues to own and maintain it. A native web application written using PHP running on Linux/UNIX servers (although only 64-bit systems are supported) and Windows (in 32-bit mode).

KEY FEATURES

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Bug tracking

REASONS TO BUY

  • It’s very user-friendly
  • Email notification
  • Users can view and report issues via a dashboard-based interface

REASONS TO AVOID

  • Interface is terrible
  • Configuration are difficult to understand

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4. Bugzilla- leading Bug tracking tool widely used by many organizations 

PRICING: Free plan

Bugzilla has earned its title as one of the best free-to-use bug tracking tools available today. This isn’t a web-based application, so it can be used on multiple platforms and operating systems that support Perl. Commonly used on Linux, many different operating systems like: Ubuntu and Mac OS X have various users reporting bugs using Bugzilla. Since it’s open-source, you can use Bugzilla if you’re looking to create your software or work with others to build something.

KEY FEATURES

  • Optimized database structure
  • Excellent security 
  • Advanced query tool that can remember your searches
  • Integrated email capabilities

REASONS TO BUY

  • Improve communication
  • Increase product quality
  • Improve customer satisfaction
  • Ensure accountability
  • Increase productivity

REASONS TO AVOID

No customization mechanism to remove clutter

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5. Bugherd- the easiest way to track bugs, gather and manage feedback for web pages

PRICING:$39/month

Bugherd is a free bug-tracking service. It’s lightweight, clean, and takes only five minutes to set up. Bugherd is designed with one goal in mind: simplicity. It’s hard enough to keep track of bugs in your web application without first going through a user registration process. Bugherd allows you to see bugs and their status reports right away so that you can get down to work fixing them as soon as possible.

KEY FEATURES

  • Deadline Management
  • Task Scheduling
  • Backlog Management
  • Issue Tracking

REASONS TO BUY

  • Visual feedback
  • Real-time discussions
  • Automatic screenshots
  • 3rd-Party integrations

REASONS TO AVOID

  • Email notification sometimes does not give notice of new bugs
  • Kanban-style layout lacks customizable columns

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6. FogBugz – Project, issue, and bug tracking for teams

PRICING: $15/month

FogBugz is a cloud-based issue tracker with advanced features, including time tracking, and in-app wiki, and advanced reporting. It also allows users to enter new issues by simply clicking on a template or adding information to existing templates. FogBugz also help users perform repetitive tasks such as bulk editing or changing statuses on multiple topics at once.

KEY FEATURES

  • Backlog Management
  • Filtering
  • Issue Tracking
  • Task Management
  • Ticket Management
  • Workflow Management

REASONS TO BUY

  • Tracks project from start to finish
  • Tracks all cases in one place
  • Easily customize case flows
  • Powerful search tool

REASONS TO AVOID

  • The software is not as intuitive as others

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7. Redmine- an open-source issue tracking system that integrates with SCM 

PRICING: $25/month

Redmine is open-source software that can manage projects, bugs, and various other things. Redmine’s strengths are project management and ticketing, but it can also be extended via plugins to handle issues, code (via Git), and anything else a team needs. All your data can be exported for analysis or backup at any time. If you’re looking for something simple with enough power to grow into something more complex as your needs evolve, Redmine may just fit the bill.

KEY FEATURES

  • Multiple projects support
  • Flexible role-based access control
  • Flexible issue tracking system
  • Gantt chart and calendar
  • Feeds & email notifications

REASONS TO BUY

  • Simple, stable, and reliable.
  • Free & Open source.
  • Works with different SCM like Git, svn, and more.
  • Cross-platform and cross-database

REASONS TO AVOID

  • The interface is not intuitive
  • The installation process can be a pain for starters.

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8. BugHost- providing bug tracking solutions to thousands of customers worldwide

PRICING: $29/month

BugHost gives you all of your basic needs: users, projects, statuses, and helps manage quality assurance from start to finish. It’s simple, and it’s free. Just make sure your customers know how to send their bugs directly to you via email or another form of communication so that they get flagged as valid reports right away.

KEY FEATURES

  • Email notifications
  • Searching and reporting
  • Customizable
  • Powerful security

REASONS TO BUY

  • Intuitive interface
  • It makes bug finding easy
  • Integrated email
  • Bugs can be easily exported using CSV and XML

REASONS TO AVOID

  • Few integrations
  • No free plan

» MORE: Open Source, Free, and Bug Tracking Applications

Sources

  • https://www.softwaretestinghelp.com/popular-bug-tracking-software/
  • https://www.g2.com/categories/bug-tracking
  • https://www.getapp.com/it-management-software/bug-tracking/