Upfront Conclusion

The best crms for hair salons right now is Booker Software and Less Annoying CRM

Every business needs a steady clientele, so they also need customer relationship management software to maintain their public relationships. Find the CRM that’s right for your hair salon with this top ten CRM for hair salons list!

Top 10 CRM for Hair Salons

  1. Booker Software – Best CRM for Marketing Integrations
  2. Less Annoying CRM – Best CRM for Reporting
  3. Capsule CRM – Best Most Accessible CRM for Hair Salons
  4. amoCRM – Best Value CRM for Hair Salons
  5. Salonist Software – Best Hair Salon CRM Overall
  6. Vagaro – Best All-in-One Salon CRM
  7. Fresha – Best Free CRM for Hair Salons
  8. Mangomint – Best CRM for Small Hair Salons
  9. GlossGenius – Best CRM for the Independent Hair Stylist
  10. SquareAppointments – Best Appointment CRM Software for Hair Salons

1. Booker Software – Best CRM for Marketing Integrations

Pricing: Schedule a demo; starts at $85 per month

Booker Software offers an easy-to-use CRM that is almost an end-to-end solution for hair salons. With its market network and app function, Booker Software is a great option for marketing and communication.

Key Features:

  • Booker Customer App
  • Booker Marketing Network
  • Calendar
  • Drag and drop function
  • POS system
  • Customer booking
  • Analytics

Reasons to Use:

  • Easy to use
  • Intuitive interface
  • Send text or email confirmations to clients
  • Includes marketing integrations, such as Facebook and Twitter
  • Integrates with MailChimp
  • Payment processing service integrations, including Bank of America, Wells Fargo and more

Reasons to Avoid:

  • Reputation isn’t the greatest
  • Does have a few bugs
  • Slow performing

2. Less Annoying CRM – Best CRM for Reporting

Pricing: 30-day free trial; starts at $15 per month, per user

Less Annoying CRM provides a great number of resources and features for a value price point. With Integrations, including Google and Outlook, this CRM option makes reporting and sharing data easier.

Key Features:

  • Lead management
  • Segmentation
  • Pipeline management
  • Sales management
  • Integrates with Outlook
  • Google and Outlook calendar syncing
  • Import and export contact data

Reasons to Use:

  • Contact management is simplified
  • Dashboard function and custom workspace feature
  • Web-based application
  • Send client’s reminders via SMS
  • Reporting is easy

Reasons to Avoid:

  • Learning curve for existing users
  • Only offers basic reporting features

3. Capsule CRM – Best Most Accessible CRM for Hair Salons

Pricing: Free trial available; starts at $18 per month, per user

Capsule CRM is the most accessible due to how many devices it is available on, including desktop and all mobile devices. For a fair price point as well, Capsule CRM provides many standard features with extensive storage per user.

Key Features:

  • Contact management
  • Email marketing
  • Storage for documents
  • Calendar
  • Auto-marketing integration
  • Task manager
  • Social media integration
  • Dashboard

Reasons to Use:

  • Cloud-based
  • Mobile accessible
  • Intuitive user experience and simple interface
  • Works on all mobile devices
  • Works for both PC and Mac computers
  • Offers email templates
  • Utilizes a tagging system for easy organization
  • Each user gets 10GB worth of storage
  • Integrates with Microsoft 365, Google and more

Reasons to Avoid:

  • Lacks in security features
  • No dedicated file sections

4. amoCRM – Best Value CRM for Hair Salons

Pricing: Free trial available; starts at $15 per month, per user

amoCRM offers the standard list of CRM features, with an extensive number of allotted contacts and leads for a value price. amoCRM provides great security and integration options as well.

Key Features:

  • Calendar and reminder system
  • Chatbot
  • Storage for documents
  • Email marketing
  • Task management
  • Social media integration
  • Multichannel communication
  • Mobile access
  • Auto-marketing integration

Reasons to Use:

  • All plans have online and technical support
  • Up to 50,000 contacts and 10,000 leads
  • Customizable sales pipeline
  • Extensive integrations
  • Works with Android and Apple devices
  • In-depth security
  • Affordable and easy to use

Reasons to Avoid:

  • Base plan is limited in lead management features
  • Base plan is limited in security features
  • Limited social media integrations
  • Limited disk space

>>More: What Is The Ultimate Aim Of CRM | Siebel CRM Vs. Salesforce: Which Is Better For You | Is CRM Considered A Database | Why Is CRM Important?

5. Salonist Software – Best Hair Salon CRM Overall

Pricing: Free trial available; starts at $29 per month

Salonist Software is one of the few options on this list that is specifically designed for hair salons and stylists. This CRM software includes all the features a salon will need, including gift cards, coupons, loyalty programs and multiple types of management features.

Key Features:

  • Gift card capability
  • Coupon and discount management
  • Sales reports
  • Marketing management
  • Loyalty programs
  • Payroll management
  • Staff scheduling
  • POS system

Reasons to Use:

  • Unlimited number of users allowed
  • Easy to use and cloud-based
  • Specifically made for hair salons and other beauty businesses
  • Provides 24/7 support
  • Ability to export data
  • Scales with business

Reasons to Avoid:

  • Some users have struggled with using this CRM software

6. Vagaro – Best All-in-One Salon CRM

Pricing: 30-day free trial; starts at $25 per month, $10 for each additional user

Vagaro provides POS hardware, a website builder and extensive integration and reporting tools. Vagaro is the best end-to-end solution CRM on this list, as it provides marketing, payroll, customer experience and reach, and more.

Key Features:

  • POS hardware
  • Payroll
  • QuickBooks integration
  • Social media integration
  • Client marketplace
  • Website builder
  • Drag and drop calendar
  • SMS and email tools
  • Business reporting

Reasons to Use:

  • Designed for beauty and health businesses
  • Extensive features
  • Affordable pricing
  • Great integration options
  • Choose additional add-ons and pay for what you want
  • Extensive list of add-ons
  • After paying for 7 additional users, the rest are free

Reasons to Avoid:

  • Higher learning curve than other CRM software

7. Fresha – Best Free CRM for Hair Salons

Pricing: Free to use

Formerly known as Schedul, Fresha is a great option for hair stylists or salons that are just starting out. Fresha is a free to use, aside from the new client fees, and offers the standard features a salon needs to function as a business.

Key Features:

  • POS system
  • Staff scheduling
  • Stock management
  • Payment processing
  • Reporting and analytics
  • Marketing tools
  • Mobile access

Reasons to Use:

  • Web-based software and works with both iOS and Android devices
  • No subscription fees
  • Easy to use
  • Great appointment management set up
  • Best option for start-up salons
  • 24/7 customer service and support

Reasons to Avoid:

  • 20% new client fee
  • Payment processing fees
  • No booking widget integration
  • No POS terminal options
  • Limited customization options

8. Mangomist – Best CRM for Small Hair Salons

Pricing: 30-day free trial available; plans start at $165 per month

Mangomist is the best option for small hair salons, but can be pricier than competing CRM software. Mangomist provides payroll, management features, and a mobile app, in addition to gift card and booking widget capabilities.

Key Features:

  • Smart automations
  • Open ownership of data and contracts
  • Website booking widget
  • Gift card shop
  • Integrated payments
  • Payroll reporting
  • Mobile app for iOS and Android

Reasons to Use:

  • Easy to use
  • Modern interface
  • Excellent online booking
  • High quality customer service
  • Extensive integration capabilities

Reasons to Avoid:

  • Lacks in marketing support compared to other CRM software
  • Higher prices and processing fees
  • Limited to the United States and Canada

9. GlossGenius – Best CRM for the Independent Hair Stylist

Pricing: $24 per month; 14-day free trial available

GlossGenius is the best option for independent hair stylers, as it comes equipped with a website builder and additional card reader hardware. Any hair stylist can be up and running quickly and for a fair price point with this CRM software.

Key Features:

  • Card reader
  • Website builder
  • Appointment scheduling
  • Integrated payments
  • Calendar and phone syncing
  • Email and SMS marketing
  • Mobile app
  • Business reporting

Reasons to Use:

  • Transparent pricing and fees
  • Easy to use
  • Intuitive and attractive interface
  • Excellent customer support
  • Hardware is affordable
  • Social media integrations for website

Reasons to Avoid:

  • Lacking in payroll features
  • Limited team management features and support
  • Limited in flexibility
  • Mobile management only

10. Square Appointments – Best Appointment CRM Software for Hair Salons

Pricing: Free version available; paid team plans start at $50 per month

Square Appointments is the best CRM if you’re a salon in need of a better appointment booking system. Square Appointments integrates with any other Square software or hardware, along with having multiple deployment options.

Key Features:

  • Cloud-based software
  • Appointment scheduling
  • Appointment management
  • Multiple deployment options
  • POS system

Reasons to Use:

  • Designed specifically for booking appointments
  • Designed by a well-known trusted brand
  • Available for desktop, browser and mobile app
  • Easy to use and set up
  • Easily integrate other Square equipment and software
  • Free for individual users
  • Extensive core business management features

Reasons to Avoid:

  • Pricing is higher than other CRM software
  • Limited flexibility with booking customization

References

  • https://smallbizcrm.com/industries/best-crms-for-beauty-wellness/
  • https://thesalonbusiness.com/best-salon-software/
  • https://www.merchantmaverick.com/reviews/booker-review/
  • https://smallbizcrm.com/blog/less-annoying-crm/#expert-review
  • https://capsulecrm.com/signup/
  • https://smallbizcrm.com/review/capsule-crm-latest-review/
  • https://www.amocrm.com/buy/tariff/
  • https://smallbizcrm.com/blog/amocrm/
  • https://smallbizcrm.com/review/salonist/
  • https://thesalonbusiness.com/vagaro-review/
  • https://thesalonbusiness.com/fresha-review/
  • https://thesalonbusiness.com/mangomint-review/
  • https://thesalonbusiness.com/glossgenius-review/
  • https://thesalonbusiness.com/square-appointments-review/

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