There are many different types of eCommerce return software on the market. Picking the best one can be tricky, but we’ve done the hard work for you. Based on our research, here are the best eCommerce return software platforms we could find.
Top 9 eCommerce Returns Software
- Return Magic – Best for Ease of Use
- ReadyReturns – Best for BigCommerce Users
- Loop – Best for Boosting Income
- Clickpost – Best for Shipment Tracking
- Returnsly – Best for Hassle-Free Returns
- ReBOUND Returns – Best for Returns Automation
- ReturnLogic – Best for Returns Management
- Refund Retriever – Best for Automated Refunds
- Happy Returns – Best for In-Store Returns
1. Return Magic – Best for Ease of Use
PRICING: Starts at $10 per month
Return Magic is the best eCommerce return software for ease of use. This software is designed to be as user-friendly as possible, and it shows. The platform is intuitive and easy to navigate, and you can create beautiful, branded return portals with just a few clicks. What’s more, Returns Magic integrates with all the major eCommerce platforms, so you can use it no matter which one you’re using. Plus, the software comes with a host of powerful features, including automatic return labels, return tracking, and automated refunds.
KEY FEATURES:
- Personalized portals
- Exchange managements
- Automated cash and gift card returns
- Intuitive platform
- Integrates with any Shopify theme
REASONS TO BUY:
- Easy to use
- Great features
- Affordable
REASONS TO AVOID:
- May be too simple for some
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2. ReadyReturns – Best for any size business
PRICING: Starts at $99 per month
ReadyReturns is the best eCommerce return software for BigCommerce users. This platform is designed specifically for businesses that use BigCommerce, and it integrates seamlessly with the popular eCommerce platform. ReadyReturns comes with all the features you need to streamline your returns process, including automatic return labels, return tracking, and automated refunds. Plus, the software is easy to use and comes with 24/7 customer support.
KEY FEATURES:
- Pay on use labels
- Seamless integration
- Return tracking
- Automated refunds
- Loaded with features
- Integrates with over 50 carriers
REASONS TO BUY:
- Excellent customer support
- Scalable with your business
- Return tracking and automated refunds make the process easy
REASONS TO AVOID:
- None
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3. Loop – Best for Boosting income
PRICING: Starts at $49 per month
Loop is the best eCommerce return software for boosting income. This platform helps you increase your online sales by giving customers the option to return items they’ve purchased from your store. Loop also allows you to create custom return policies, so you can decide how long customers have to return items and what types of items they can return. Plus, the software comes with a host of powerful features, including automatic return labels, return tracking, and automated refunds.
KEY FEATURES:
- Third-party integrations
- Product volume forecasting
- Generate return labels
- Turn returns into exchanges
- Track returns and exchanges
REASONS TO BUY:
- Customizable return policies
- Reduces logistics costs and boosts net income
REASONS TO AVOID:
- None noted
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4. Clickpost – Best for Shipment Tracking
PRICING: Starts at $300 per month
Clickpost is the best eCommerce return software for businesses of any size. This platform is designed to streamline your returns process, and it comes with all the features you need to do just that. Clickpost integrates with all the major eCommerce platforms, so you can use it no matter which one you’re using.
KEY FEATURES:
- Accept returns
- Real-time shipment tracking
- Customer support features
REASONS TO BUY:
- Easy to use dashboard
- Excellent Non-Pickup Report
- Reduced Return-to-Origin
REASONS TO AVOID:
- None noted
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5. Returnsly – Best for Hassle Free Returns
PRICING: Starts at $29 per month
Returnsly is an eCommerce return software that helps you quickly process returns. With Returnsly, you can automate your return process, issue refunds, and track return data. Returnsly is integrated with major eCommerce platforms so that you can manage your returns from one central location. Returnsly makes returns easy for both customers and businesses. Customers can process their return online, and businesses can automate their return process. Returnsly also offers a generous 14-day trial, so you can try it out before you commit.
KEY FEATURES:
- Quick and easy return processing
- Automated return process
- Issue refunds
- Track return data
- Integrated with major eCommerce platforms
REASONS TO BUY:
- 14-day trial
- Affordable
- Simple to use
- Integrated with major eCommerce platforms
REASONS TO AVOID:
- No live chat support
- Limited phone support hours
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6. ReBOUND Returns – Best for Returns Automation
PRICING: Starts at $49 per month
ReBOUND Returns is the best eCommerce return software for automating returns. It’s easy to set up and use, saves you time and money, and integrates with all major eCommerce platforms. It’s the most affordable return software on the market, and it comes with a free trial so you can try it before you buy it.
KEY FEATURES:
- Easy integration with all major eCommerce platforms
- A free trial so you can try it before you buy it
- Automated return processing
- A user-friendly interface
REASONS TO BUY:
- 7-day free trial
- No credit card required
- Stringent fraud detection
- 24/7 customer support
- 14-day money-back guarantee
REASONS TO AVOID:
- None!
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7. ReturnLogic – Best for Returns Management
PRICING: Starting at $49 per month
ReturnLogic is a web-based eCommerce return software that helps businesses manage their returns more efficiently. The software provides a centralized return centre where customers can initiate returns and track the status of their returns. ReturnLogic also offers a return label generator, which makes it easy for businesses to generate return labels for their customers. Additionally, the software provides analytics and reporting tools to help businesses track and improve their return processes.
KEY FEATURES:
- Easy to use system
- Intuitive platform
- Strong reporting features
- Integrates with other platforms
REASONS TO BUY:
- Improves return process efficiency
- Helps businesses track and improve their return processes
- Reduces the hassle of returns for customers
REASONS TO AVOID:
- Takes 24hrs to recognize items as returned in the system
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8. Refund Retriever – Best for Automated Refunds
PRICING: Starts at $39 per month
Refund Retriever is an eCommerce return software that offers automated refunds for customers. To streamline the refund process, the software integrates with popular eCommerce platforms, such as Shopify, BigCommerce, and WooCommerce. Refund Retriever also offers a money-back guarantee if it fails to get a refund for customers.
KEY FEATURES:
- Detailed reports
- Automated refunds
- Integrated with major eCommerce platforms
- Money-back guarantee
REASONS TO BUY:
- Easy to use
- Saves time
- Saves money
REASONS TO AVOID:
- None noted!
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9. Happy Returns – Best for In-Store Returns
PRICING: $99 per month
Happy Returns is an eCommerce return software that helps you quickly process in-store returns. With Happy Returns, you can keep track of your inventory, manage return requests, and process refunds all in one place. Happy Returns makes it easy to stay organized and keep your customers happy.
KEY FEATURES:
- Integrated with major eCommerce platforms
- In-person return option
- Simple and intuitive return portal
REASONS TO BUY:
- The first month is free
- Easily process in-store returns
- Keep track of inventory
- Manage return requests in one place
REASONS TO AVOID:
- Some features require a paid subscription
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References and Links
- https://www.commoninja.com/discover/shopify/app/returnmagic
- https://www.readycloud.com/readyreturns-ecommerce-returns-software
- https://apps.shopify.com/returnly/reviews
- https://checkoutscout.com/providers/ReBOUND-Returns
- https://www.g2.com/products/returnlogic/reviews#details
- https://www.capterra.com/p/181112/Refund-Retriever/reviews/
- https://www.trustradius.com/products/happy-returns/reviews?qs=pros-and-cons