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Today, most businesses use online tools and software to accomplish their projects or tasks. That makes them easy to handle a large project. They break down their assignments and convert them into tiny tasks to help the employee handle them with ease. Also, these tools increase the company’s development and make it an ideal platform for users.

What is Freshsales?

Freshsales is a cloud-based software designed to help customer engagements, company management leads, unified portal, and client relationships. This software allows firms to create sales activities and custom fields to capture customer information and data.

Best Alternatives to Freshsales

Freshsales is a salesforce automation tool that enables organizations to synchronize data and custom rules to automate assignments with the target audience. But it is not ideal for all users. So the best alternatives to Freshsales are the following:

  1. Pipedrive
  2. EngageBay
  3. Zoho CRM
  4. Keap

1. Pipedrive – Best alternative to Freshsales

Pricing: $14.90 per month

Pipedrive is a CRM software that is designed for small and medium businesses. It organizes an excellent overview of sales. It helps you to focus on important projects rather than other works. It automatically manages calls, tracks emails, and integrates the schedule with other devices. It enables the company to create a sales process from beginning to end. It can improve the efficiency of team members.

It is an account management tool that offers attractive features that are easy to use and has various integrations and software. It provides robust marketing automation features and has 1000 names on an email. It is easy to set up and provide all features an organization or firm needs. It also has increased its offers to cooperate with large businesses.

It offers a straightforward user interface that is very quick. It also saves time and has tools for onboarding and training. It provides a visual pipeline for the users. It manages all applications and customizes them according to the business needs. It also organizes the contact and team of a firm. So, that’s quite a helpful tool.

Features:

  • It features task automation and smart contact data that enables you to computerize your daily tasks.
  • The Sales assistant feature creates report analytics and graphs. It also gives tips for better performance and recommendations for sales funerals.
  • The contact management feature assembles all communications on one platform, including phone records, sales documents, emails, and calendars.
  • You can create custom fields and visual deals by deal and lead management. So, you can manage your leads and sales with ease.
  • It provides integrations with third-party apps that includes Gmail and Google.
  • You can select fields of your sales team from high-quality data.
  • It sends notifications to emails and app remainders in customer sales through mobiles.

Pros:

  • It helps stay focused on the important stuff
  • It reminds you of outstanding quotes and previously approved deals
  • Most preferred sales management tool for portfolio companies
  • Ideal for small business to grow their business
  • Custom service is terrific and responsive
  • Extremely useful in helping streamline sales processes

Cons:

  • It lacks a shared inbox
  • Pricing is a bit high in some regions

2. EngageBay – Best marketing software for growing teams

Pricing: $10.79 per month

EngageBay is a marketing software that offers a combination of email marketing, social media engagement, marketing automation, lead generation, CRM, etc. It is designed to help companies engage, close, acquire, and nurture leads. It allows users to create a sales funnel, email campaigns, and marketing processes. So, it is helpful for the development of firms within one platform.

This cloud-based platform uses a built-in CRM that automates the email marketing content, manages the customer relationship, and helps grow business leads. It features a unified marketing suite that offers businesses software to create, manage, and execute customizable marketing campaigns. You can build email campaigns by using pre-designed email templates.

You can also use the drag and drop interface to create emails. You can engage branded messages to the customers by using images, layout, text, and share buttons from email marketing templates. It also provides the facility of customer segmentation and offers conditional metrics such as location, purchase history, age, and type of customer. You can also point out essential subsets of users. So, that’s the best tool to track your deals in real-time.

Features:

  • It features CRM Telephony that calls the integration with other apps.
  • You can automatically log phone calls by CRM telephony.
  • It features lead scoring that determines leads’ qualifications and reviews them for management engagement. It also expands your conversation site.
  • It also integrates with third-party tools, software, and apps.
  • It features a 360-degree customer view that allows you to lead and review the customer data on a high level for ultra-in-depth.
  • The inventory management feature helps in tracking the product and services. Also, you will get profit in high demand of customers.
  • The CRM and Email syncing feature enables you to copy the sending and transfer emails to your CRM.
  • You can lead customer deal closures and order placements through interaction management.
  • EngageBay can automate data sorting, email sending, contact management, meeting scheduling, social media posting, etc.
  • You can also improve your sales and marketing approach by sales reporting.

Pros:

  • Easy to use email marketing platform
  • Offers powerful tools like landing pages, email broadcasts, and sequences in free
  • Excellent customer support
  • It loads super-fast and in stable performance
  • Best marketing automation tool for small companies
  • Very much extendable with API and other customizations
  • Easy to implement and integrate

Cons:

  • Landing page templates are limited
  • Do not support reusable headers and footers

3. Zoho CRM – Fast CRM software

Pricing: $20 per month(Free plan available)

Zoho CRM is a cloud-based management software that offers business customer relationships to control their business processes globally. It is a web-based tool suitable for all industries and customized according to your needs. It offers integration with several Zoho products and expands its capacity with third-party apps such as Salesforce, Gsuite, etc.

Zoho CRM also has an AI-powered sales assistant known as Zia that helps sales teams search anomalies before suggesting the prospect and sales pattern. It also offers the sales team to personalize intelligent alerts, suggestions, and CRM data. Companies can use Zoho CRM to support customer relationships at any time.

Also, they can communicate and connect with customers through mobile, emails, etc. It automatically alerts the employees when new customer interaction comes. The CRM analytics modules enable users to integrate and organize Zoho CRM data for better insights. Employees can build dashboards and custom reports such as revenue, lead generation, etc.

Features:

  • It features web form analytics that breaks down statistics on visual charts effectively.
  • The marketing attribution allows you to run the strategies that suit your business structure.
  • It features cohort analysis that analyzes the trends of your sales processes according to your sales cycle and time.
  • It handles many activities by the sales team automatically.
  • A/B testing enables you to tweak the webforms and generate quality from them.
  • You can organize your workflows and break down the sets into one platform.

Pros:

  • Build incredibly unique customer relationship
  • Easy to use and offer the ability to customize the features
  • User-friendly interface and easy to navigate
  • Integrates easily with other software
  • Less expensive and incredible features
  • Very effective in managing business

Cons:

  • Customization is limited
  • Functionality is not good

4. Keap – Best sales automation software

Pricing: $79 per month

Keap is a sales and marketing automation software that offers small businesses three customizable plans for growing their business. It organizes everything and automatically delivers services to businesses in one software. This software is designed for a service-based business. It offers repeatable market campaigns and sales processes to track your business efficiently.

It helps businesses to establish advanced sales and marketing automation. It offers customizable campaigns to integrate with other apps easily and quickly. You can build intelligent campaigns for distribution and also create invoices automatically. You can track and deliver the product to personalize them for the project’s development.

The payment is fully integrated with Infusionsoft, which is easy to set up and use. It helps to support all the transparent pricing through Infusionsoft. It offers outstanding customer support. It updates the sites to make them more robust and intuitive like other software. So, it provides an all-in-one service.

Features:

  • The CRM allows access to client information on all devices.
  • The sales and marketing automation feature offer emails to clients for marketing action.
  • It offers a visual dashboard for easily tracking the sales process.
  • It features e-commerce and payments for selling and collecting online payments efficiently.
  • You can also examine your project progress and focus on it.
  • It provides the facility to book clients on your availability through appointments.
  • It features email marketing for quickly setting email templates and automation.
  • You can connect to SMS and emails through the mobile app.
  • You can connect data and integrate with several apps through integrations.

Pros:

  • The interface is clean and easy to use.
  • Technical support is great
  • Very patient and friendly
  • Suitable for marketing campaigns and generating insights
  • Customer service is helpful
  • Lots of third party integrations

Cons:

  • System is confusing
  • Difficult to manage multiple types of tags

FAQs

Who are the typical users of Keap?

Small businesses, freelancers, and non-profits are the users of Keap.

Does Zoho CRM support mobile devices?

Yes, it supports android, iPad, and iPhone.

Is Freshsales a CRM?

Yes, Freshsales is a CRM software that helps companies manage customer interactions. Also, it tracks the teams and manages sales projects.