Technology is advancing rapidly, and today most work is done automatically, making what remains easy to do. Many companies choose to work in parts, so they like to separate their large project into several portions, which are beneficial for both the company and the employees.

What is Freshservice?

Freshservice is a cloud-based tool designed to help IT Organizations with a user-friendly interface. It offers an IT service management system that enables you to modify the company’s needs and is easy to set up. It helps you create multiple policies to complete the project task on time. So this software supports the customer worldwide.

Alternatives to Freshservice

Freshservice is a widely used tool for easy administration and performance logging. There are many alternatives to fresh service that offers good performance. Some of them are discussed below:

  1. EZOfficeInventory
  2. Asset Panda
  3. UpKeep
  4. Jira Service Management

1. EZOfficeInventory – Best alternative to Freshservice

Pricing: $35 per month (Free trial available)

EZOfficeInventory is a software that allows you to control inventory stock and manage the assets efficiently. It enables you to create a draft-up ticket service and efficiently manage vendors and purchase orders. It helps you create labels, and you can scan barcodes and QR codes by using a mobile app with ease.

It features an RFID Integration that reduces the processing time quickly. This asset tracking software includes scan-based audits, simple deflation management, and actionable reports that help you make decisions wisely for your business. It offers location and procession histories that help you keep track of your significant assets. The Zendesk integration helps you concentrate on all your assets’ activities on a large amount.

It offers order management modules that enable you to centralize and manage your business activities. You can also set notifications about your asset management experience according to your needs. Overall, that’s the best software for the price.

Features:

  • It features asset tracking that allows you to track the different locations of your assets and arrange them into categories or sub-categories.
  • You have access to control the employees by examining the assets.
  • You can create set recurring services and tickets to manage the repairing implements effortlessly.
  • It features label management to print and design high-quality and grade labels.
  • It features excellent longevity of implements.
  • This software is also integrated with RFID.
  • It features purchase and work orders to keep track of intensive asset projects with ease.
  • It automatically updates the inventory of orders when you obtain the items.

Pros:

  • Entering the assets is very simple.
  • Location and service features run the business more efficiently.
  • It is accessible from anywhere.
  • Customer service is phenomenal.
  • You can easily keep track of equipment assets weekly or daily.

Cons:

  • There are many inconsistencies throughout the application.
  • The UI is very confusing to learn if you are using this software first time.

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2. Asset Panda – Best asset tracking software

Pricing: $83 per month (Free trial available)

Asset Panda is an excellent alternative to Freshservice. This software offers you Work order management, Check-in and checks out, Purchase order management, service management, etc., to customize the users’ workflow. This app allows the users to audit with the help of barcode scan, change, and update the records of assets.

This software combines the web app that helps the users work in the current time. It eradicates the requirement of costly hardware as it is interspersed with red laser barcode scanning technology. This app allows the users to centralize and track all IT assets. Overall it is the best tool to keep all your inventory centrally located, not manage a folder of documents.

Features:

  • It features an asset register to create a list of all owned company assets.
  • The Tool reservation portal allows the workers to make a shopping cart of things and approach a portal displaying check-out tools.
  • It features a mobile app that offers barcode scanning technologies.
  • The maintenance schedule tracking repaid schedules and tracks the tools to maintain.
  • You can check the product in and out through barcodes and track tool inventory.
  • It features inventory optimization and invoice management.
  • It allows notifications to alert the user of payments and assets.

Pros:

  • Great optimization options for the business.
  • The capability to use a mobile app for barcodes is beneficial.
  • Assets management is easy to monitor and manage.
  • It is constructive in updating assets and operations.
  • The amount of time is saved in tracking while someone is using the support.

Cons:

  • It lacks conditional fields during operations.
  • It logs out too regularly and is lacking in security.

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3. UpKeep – Incredible asset management solution

Pricing: $45 per month (Free version available)

UpKeep is a cloud-based software designed for mobile devices and recommended for industries such as construction, warehousing, restaurants, education, utilities, etc. This software lets users maintain their management planning works with tools including prioritization, image annotation, barcode scanning, signature capture, invoice creation, inventory management, etc.

UpKeep enables employees to create custom orders for several purposes, for instance, measuring values, using templates, and creating checklists. You can also add pictures and files to the task, and the user can manage their work according to their needs. This app offers users to create PDFs and emails and print invoices and orders.

Data can be scanned from existing records and barcodes assigned in UpKeep. Employees can create schedules for their specific work orders. It automatically sends notifications to users about system updates. Also, sensors are enabled for monitoring, and it offers workers to generate maintenance requests automatically. So that’s a good entry-level CMMS system with great pricing.

Features:

  • It features Work order management that allows the workers to supercharge productivity with mobile orders.
  • Preventative maintenance allows the maintenance schedule on top of every asset.
  • Inventory management reduces the cost with an accurate inventory count.
  • The invoice management automatically updates your inventory and achieves purchase orders.
  • It features request management to master your request with modern scheduling and planning.
  • The warranty inventory tools allow you to quickly find the equipment under warranty within an asset.

Pros:

  • The tracking for the work order is very convenient.
  • It is a useful tool for monitoring assets and organizing work orders.
  • It is great for compiling management information in an easily accessible location.
  • It is easy to use and makes organizing and scheduling maintenance easy.
  • It is great for keeping track of the large assets of a company.
  • Very user-friendly CMMS software.

Cons:

  • It isn’t easy to learn the use of UpKeep; mandatory training should be required.
  • The barcode reading sometimes fails.

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4. Jira Service Management – Best agile project management software

Pricing: $20 per month (Free trial available)

Jira Service Management is a wonderful tool that offers you a unified service experience and helps the worker quickly with their business management. It enables queues and SLAs to organize, assign, and track agents’ requests of multiple industries. The collaboration of numerous departments has become accessible through this software.

Workers can take help through Slack from other company parts and easily track customer information. Moreover, you can establish an automatic help portal for employees to seek help according to their needs. You can arrange your team issues and their needs and take action on the company management.

It enables and manages delivery services of the company rapidly. So that’s the best tool to track the issues, resolve them, and manage project functions. It is ideal for managing agile teams and establishing tasks.

Features:

  • Identify and resolve end-user issues across departments.
  • Organize your deadlines by creating multiple SLA policies.
  • Improve performance by integrating the tools.
  • Manage all inventory and track IT assets in one location.
  • Jira mobile apps enable quick resolution of issues wherever you are.
  • Deliver more customer impact while handling management risks.
  • It features an open, collaborative platform that collaborates across the organization more effectively.
  • It tracks work across the enterprises.

Pros:

  • The service desk provides a great interface.
  • A good tool to track your current working project and tickets.
  • It helps you to keep updated and solves the issues at hand.
  • Its visual scripting and workflow tool is capable and easy to learn.
  • Customer support is helpful.
  • It helps to organize work and keep other items out of the mail.
  • Enjoyable dashboard view of matrices and customizable queues.
  • It is easy to use and navigate.

Cons:

  • Workflows broke without any reason.
  • Time-consuming and challenging to set up.
  • The speed interface could be improved.

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FAQs

Is Freshservice part of Freshworks?

Freshworks Inc. develops Freshservice. Freshworks also establish Freshsales and Freshdesk. So Freshservice is the product of Freshworks.

What is unique about Freshservice?

Freshservice offers creative customer software for all sizes of businesses. It works for everyone, such as HR and IT can do their work easily with it, marketers, customer service, and sales Are reliable with this tool. More than fifty thousand companies use Freshservice.

Who are the typical uses of asset panda?

Mid-size and small businesses, public administrations, and non-profit and large enterprises are the users of asset panda.

Does Jira service management offer an API?

Yes, it offers an API.

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