You have a small business, and you need to organize and acquire more sales? Having the best sales software will help your business skyrocket.
But it can be hard researching multiple different sales software that is the right fit to suit your small business’s needs, especially when you’re an up-and-coming business. Don’t worry. I’ve unlocked the best small business sales software that will positively change your business.
8 Best Sales Software for Small Business
| Brand | Starting price | Best for |
|---|---|---|
| 1. Zendesk Sell | $19/month | Sales Management |
| 2. HubSpot Sales Hub | $0 – $50/month | Marketing Automation |
| 3. Freshsales | $0 – $12/month | Sales Teams |
| 4. Salesforce CRM | $25/month | Managing Customer Relationships |
| 5. ConnectWise Manage | $29/month | Service Provider |
| 6. Copper | $20/month | Workspace Integration |
| 7. Pipedrive | $12/month | Sales Customer Relationship |
| 8. Nutshell | $20/month | All-In-One CRM and Email Marketing |
1. Zendesk Sell – Best Sales Management Software
PRICING: 14-day free trial, no credit card required. Starting at $19/per seat/per month
If you’re looking for seller software, a web, and mobile-based customer relationship management application, then look no further. Zendesk Sell will allow sales professionals to manage sales, track leads and engage proactivity with customers from anywhere in the world.
KEY FEATURES:
- Standalone sales automation module
- Email integration
- Sales engagement tools
- Task player
REASONS TO BUY:
- Easy to use
- Value for money
- Customer support
- Functionality
REASONS TO AVOID:
- Field limitations for leads
- No ability to add another user to a lead
- Email automation
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2. HubSpot Sales Hub – Best Marketing Automation Software
PRICING: Free at $0/per month for individual sales rep. Starting at $50/per user/per month for sales team.
HubSpot software is a great starting tool for your small business. Its powerful and easy-to-use sales CRM will boost your sales process. Its powerful and easy-to-use sales CRM includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams.
KEY FEATURES:
- Automated emails and workflows
- Marketing, reporting, and metrics in one place
- CRM with in-depth insights into contacts
- Built-in service requests
- Intuitive and easy-to-use marketing platform
REASONS TO BUY:
- Customer support
- Easily integrates
- Easy-to-use
- Manages client relations
- Flexible pricing
- Easy to create
REASONS TO AVOID:
- Easy to max out limitations on free plan
- No customer service on free plan
- Complicated pricing tiers
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3. Freshsales – Best Sales Force Automation Solution for Sales Teams
PRICING: Free at $0/per month for Sprout plan essential lead scoring. Three paid plans start at $12/per month.
Freshsales is a sales app that offers CRM capabilities but found its own way to optimize sales and prioritize pipeline opportunities. It is designed to help busy small business owners distribute, nurture, score, divide, and verify leads while triggering filters to summarize data.
KEY FEATURES:
- Maintain details of leads, customers, and deals
- Create marketing email journeys
- Make calls using CRM
- Chatbots for website
REASONS TO BUY:
- Unlimited users
- Unlimited support
- Free support
- Secure
- Mobile app
- Easy to use
REASONS TO AVOID:
- Support could be better
- Unable to filter accounts and contacts together
- Billing is complex
- Limited features
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4. Salesforce CRM – Best CRM Software to Manage Relationships with Customers
PRICING: 14-day free trial. Starting at $25/per user/per month
Salesforce CRM is a great tool to manage your customer relationships. It will help your sales team win more deals while building relationships with clients. Allowing your business to manage contacts and opportunities, automate day-to-day processes, and predict sales. Helping your business sell products and services faster.
KEY FEATURES:
- Manage contacts
- Track opportunities
- Create custom reports
- Automate marketing campaigns
REASONS TO BUY:
- Maintains customer database
- Helps with workflow setup
- Detailed with reports
- Stores vendor-related files
- Easy to access on any device
REASONS TO AVOID:
- Consulting with customer service is not easy
- Complex usage of tools
- Implementation takes a lot of time
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5. ConnectWise Manage – Best Managed Service Provider
PRICING: Free trial for new users. Starting at $29/per month
ConnectWise Manage is a managed service provider (MSP) solution allowing for any business size across multiple industries to help manage customer service agreements, automate recurring invoices, and document agreements in a central storage location. It will enable you to identify and solve any issues remotely while supporting integration with various third-party applications.
KEY FEATURES:
- Backup management
- Patch management
- Project management
- Invoicing
- Built-in dashboard and scheduling
REASONS TO BUY:
- Easy-to-use
- Feature essentials
- Abundant resources
- Cloud-based
- Ticketing system
REASONS TO AVOID:
- Complex to set up
- Not cheap
- Customer service is lacking
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6. Copper – Best Workspace Integration Tool
PRICING: 14-day free trial. Starting at $20/per user/per month.
If you’re looking for a product that takes the ease of a typical Google application and applies it to a customer relationship management (CRM) app, then this is the right tool for your business. Copper is a very basic CRM that is perfect for small businesses’ needs. It can be fully integrated with looks such as Gmail and Google Calander and is specifically designed for G Suite.
KEY FEATURES:
- Automate task
- Organize contacts
- Email and marketing tools
- Track deals
- Get reports
- Google workspace CRM
- Manage projects
- Integrations
- Mobile app
REASONS TO BUY:
- Easy-to-use
- Seamlessly works with GSuite
- Easy to keep track of follow up and clients
- User friendly
- Team integration
- Gmail integration
REASONS TO AVOID:
- Records are unable to be recovered if deleted
- No confirmations of cancellation
- Cannot use on a different platform other than Google Suite
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7. Pipedrive – Best Sales Customer Relationship Management Tool
PRICING: Free trial plan. Starting at $12/per month.
Pipedrive is specifically designed for SMBs and is a good beginner CRM platform for small businesses that are just starting out or need a tool much simpler. If your looking for powerful sales management features with an easy-to-use navigation system then Pipedrive is the right software for your business.
KEY FEATURES:
- Automation
- CRM
- Customization
- Email and communication
- Insights and reports
- Integrations
- Leads
REASONS TO BUY:
- Highly full and user-friendly CRM
- Easy to work with team members
- Customizes reports
REASONS TO AVOID:
- Dashboard is not user-friendly
- Lack of marketing tools and automation
- Lacks shared inbox usage
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8. Nutshell – Best All-In-One CRM and Email Marketing Tool
PRICING: Offers a free trial. Starting at $20/per user/per month.
Nutshell is similar to Pipedrive and Copper but is a smaller sales management software that targets SMBs. Enabling your business to use an all-in-one CRM and email marketing platform will help you organize and work with your team to win more deals.
KEY FEATURES:
REASONS TO BUY:
- Easy-to-use
- Easy integration
- Great customer service
- Solid documentation
- Reports easy to generate
REASONS TO AVOID:
- Lack of quoting interface
- Lack of integrations
- Issues reading notes
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References & Links
- https://www.softwareadvice.com/crm/zendesksell-profile/
- https://www.zendesk.com/sell/features/
- https://www.g2.com/products/zendesk-sell/reviews#survey-response-4514272
- https://www.zendesk.com/blog/best-sales-management-software-small-businesses/
- https://www.softwareadvice.com/crm/hubspot-sales-profile/
- https://www.hubspot.com/
- https://financesonline.com/top-5-sales-software-small-business-2017-suggestions/
- https://www.trustradius.com/products/salesforce-com/reviews#reviews
- https://www.salesforce.com/crm/
- https://www.fool.com/the-ascent/small-business/crm/articles/what-is-salesforce/
- https://www.connectwise.com/platform/business-management/manage
- https://www.softwareadvice.com/help-desk/connectwise-profile/
- https://www.copper.com/
- https://www.softwareadvice.com/crm/copper-profile/
- https://www.pipedrive.com/en/products
- https://www.softwareadvice.com/crm/pipedrive-profile/reviews/
- https://www.nutshell.com/
- https://www.getapp.com/customer-management-software/a/nutshell-crm/reviews/