Summary: Buyma has a large variety of knitwear, outerwear, shoes, jewelry, and cosmetic bags, and it sells stuff for parties and weddings, among other things. However, there have been known reports of customers either not getting their orders or getting defective deliveries. Most users have tagged the company as either a sham or a scam, so you should be careful when using this service.
Buyma is an online retail company specializing in selling a wide range of items like luxury bags, footwear, accessories, and clothing from over 8000 designer brands, such as Louis Vuitton, Fendi, Gucci, and more. It has goods for both men and women and children and often gives amazing discounts on its wares. Buyma ships its items to customers all around the world.
But how well do people like using Buyma? What do you stand to gain? Is it a scam? This article does justice to all questions you might have about Buyma. All information here is extracted from honest and publicly available reviews.
Table of Contents
- Buyma Company Information
- What is Buyma?
- Is Buyma legal and safe or a scam?
- Is Buyma reliable and trustworthy?
- The pros and cons of Buyma
- How does Buyma make money?
- Best Buyma Alternatives
- FAQs
Buyma Company Information Table
| Official Website: | https://www.buyma.us/ |
| Headquarters: | Tokyo, Japan. |
| Founded: | 2005 |
| Industry: | Fashion, Retail, Consumer-to-consumer. |
| Ownership: | Enigmo Inc. |
| Contact: | +8-136-894-7772, support@buyma.us, https://www.buyma.us/contact/ |
| Trust Score: | Average |
| Social Media: | Facebook, Instagram, Pinterest, Twitter, YouTube, LinkedIn. |
What is Buyma?
Buyma is a personalized shopping website where you can get unique and limited-edition fashion products and accessories at affordable costs. The company is a subsidiary of Enigmo Inc., which has been listed in the first section of the Tokyo Stock Exchange Market. Buyma has over 7 million users worldwide and over 5 million app downloads. The website’s success in the Japanese market paved its expansion into the United States.
You’ll discover and find premier & luxury brand items you’ve been looking for on Buyma. Their sellers have the opportunity to access VIP discounts on luxury items from their local designer boutiques that you can’t get anywhere else.
Using Buyma, Personal Shoppers may purchase things at competitive prices from third-party shops and send the items straight to clients. The website always runs various discounts and sales, which users can take advantage of to get items at discounted prices.
Is Buyma legal and safe or a scam?
There have been known reports of customers either not getting their orders or getting defective deliveries; such customers tagged Buyma as either a sham or a scam.
Is the site generally legal? In all countries?
Yes, the site is accessible to everyone worldwide, irrespective of region or country. So you could be on the other end of the world and still use their services.
How high is the chance of being scammed?
This isn’t relative, as most scam reports are constituted by customers who either had very late deliveries or didn’t even get their orders at all; even after filing a complaint, they still couldn’t get their refund back, especially if they’ve lost one or more documents about the order.
Does the site contain viruses or malware?
No! The Buyma site is entirely free of viruses and malware. So you could always surf it without fear of being exposed to any malicious act or malware.
Does the site steal sensitive data?
No! Since its inception, the Buyma site hasn’t been known to have a data breach. Hence, all data you provide on the site are safe and secure.
Are there similar fake sites to be aware of?
No! And that is a relief as you can boldly shop on Buyma without fear. However, always login using the official Buyma website and only respond to emails from the official Buyma email address.
Is Buyma reliable and trustworthy?
No! It doesn’t seem like Buyma is reliable and trustworthy, as the company has received numerous negative reviews, most of which cited delivery of wrong items and even no item at all. Most users on TrustPilot discourage patronizing Buyma.
How good are the company’s overall web ratings?
It would be best if you were careful when using Buyma. Buyma has an overall rating of 3.5 out of 5.0 stars from 20 reviews on TrustPilot. An alarming 60% of users described the service as Bad.
Does the site have a refund policy?
Yes! Buyma has a refund policy that is only effective under certain conditions, such as defective clothing, error in package delivery, the package getting mixed up, or other genuine conditions. You can visit their Refunds page for more info.
How many scam reports are there compared to positive reports?
Buyma has its fair share of both negative and positive reviews. On TrustPilot, 40% of users gave the company a 5-star rating, while 60% rated it 1/5 stars.
How reliable is customer support?
The customer support response rating is just about average, as most customers say they’re either usually unresponsive or just not helping out with relayed complaints.
The pros and cons of Buyma
Pros
- Authenticity Guarantee
- Wide range of products
- Discounted prices on various products
Cons
- You may not receive your item at all.
- Delayed deliveries reported
- Poor customer service
- You may receive the wrong products
How does Buyma make money?
Buyma makes money from its service offerings and sales on its website. The website receives approximately 2,173,255 unique visitors each day. The company also generates revenue from ads. In fact, Buyma has an estimated worth of US$ 41,764,002, based on its estimated Ads revenue.
Best Buyma Alternatives.
If you are dissatisfied with Buyma’s service and are seeking an alternative, or you just want to check out Buyma’s competitors and compare their offerings, here’s a list of great options for you:
- Lyst.com
- Celine.com
- Grailed.com
- 24s.com
- Tradesy.com
- Farfetch.com
- Zozo.jp
FAQs
Are Buyma products authentic?
To ensure authenticity, Buyma allows only brand-new & authentic items, works with a third-party luxury authentication service to approve authenticity, and requires sellers to provide an authenticity tag, guarantee card, or receipt for every item.
Is Buyma a legitimate site?
Yes, Buyma is a legitimate personalized shopping website where you can get unique and limited-edition fashion and accessory goods at affordable local pricing. It currently has over 7 million users and an estimated 2,173,255 unique visitors daily. The website has a valid SSL certificate and is safe for use.
How can I sell on Buyma?
If you wish to become a seller on Buyma, you must fill out the Buyma Seller Application Form by filling in your details and answering the provided questions. Your application will be reviewed, and screening will be done. Seller memberships are granted only after the approval of the screening process; hence, merely filling out the form doesn’t guarantee approval.
How secure is it to shop with Buyma?
Buyma uses SSL (Security Socket Layer) to protect the sensitive information of Buyma members. Apart from your Public Buyma Member Name and your registered country, all registered Member information with Buyma will remain private.
Is the shipping cost included in the price?
Yes! The price on the item page is the final price which already includes the shipping fee. However, additional amounts may be incurred depending on the source and destination countries. Special shipping methods, such as Express Shipping, may incur additional charges.