Upfront summary: Is culture kings worth it?
Culture kings is a high-end streetwear brand popularly known for exclusive streetwear, sport, and music. The company has collaborated with Timberland, Champion, Odd Future, Kappa, and G-shock. You can get products like footwear, shirts, headwear, accessories, jackets, facemasks, and bundles.
New fashion wears and trends come up every time, and it can be pretty challenging to keep up with the latest ones. With Culture Kings, you can cop the latest trending fashion wears and accessories that make you stand out. Culture Kings makes it easy for you to achieve your desired looks and enjoy a pleasant shopping experience.
Let’s find out more about the brand
Table of Contents
- Culture kings company information
- What is Culture Kings?
- Is Culture Kings Legal and Safe or a Scam?
- Is Culture Kings Reliable and Trustworthy?
- Pros
- Cons
- How Does Culture Kings Make Money?
- Best Culture Kings Alternatives
- FAQs
Culture kings company information
| Official Website: | https://www.culturekings.com.au/ |
| Headquarters Location: | 39 Kerry Rd Archerfield, QUEENSLAND, 4108 Australia |
| Founded : | 2009 |
| Industry: | Clothing, E-commerce, Fashion, Lifestyle |
| Ownership: | Simon Beard |
| Contact: | +61-733450511, 1300 254 647, +1 424-372-8454 marketing@culturekings.com.au |
| Trust Score: | High |
| Social Media | Facebook Twitter Pinterest Instagram Snapchat Tumblr YouTube Spotify TikTok |
What is Culture Kings?
Culture kings is a legit streetwear shopping platform that sells genuine and authentic products bought directly from the producing brands. Before the launch of culture kings, the company’s founder, Beard, worked at a boutique in Miami named Culture King. He eventually bought the name and opened his own Culture Kings store, offering a blend of sports, music, and footwear accessories worldwide.
Representing the relationship between music, sport, and fashion, Culture Kings prides itself on exclusivity and superiority across a wide range of genres, styles, and cultures. Its customers experience DJs performing in their stores as they get their favorite items from the stores day and night. Apart from the live DJs, Culture Kings stores have in-store basketball courts, barber shops, and more.
Culture Kings Entertainment activation allows you to win not-for-sale items when you participate in some games. You can also get these items when you spend $400 or more in one transaction. Some Culture Kings Games include:
- Sharpshooter Challenge free throws
- CK HOLY GRAIL MACHINE
- Culture Kings claw machines
All these games are loaded with Jordans, Yeezy, NFS products, custom Holiday packages, and paid experiences, among others.
Is Culture Kings Legal and Safe or a Scam?
Culture Kings is a legit retail shop selling T-shirts, baseball caps, and many others. It enjoys tons of positive reviews from customers across various rating sites, with its Facebook rating being as high as 4.8 out of 5 stars. The company is legal, and you are likely to stumble upon a celebrity at any of their stores.
Although Culture Kings has several physical stores in Australia, its online store is more widely used. To protect the information of their online users, the streetwear company has put various measures in place, as well as taking extra care to make the site safe for shoppers.
All the personal/ sensitive information is transmitted through Secure Socket Layer (SSL) technology and later encrypted to the company’s payment. When you place an order, it must be certified by the Security payment system before it is processed.
In certain situations, Culture Kings may need to validate your order further to be sure of the cardholder. You will receive an email to verify or through the phone. If there is no response in 48 hours, the order is canceled. Culture Kings are entitled to cancel any order under a security check.
Is Culture Kings Reliable and Trustworthy?
According to Reviews.io, out of 5,883 reviews, Culture Kings has a consumer rating of 4.5 stars, and a rating of 4.4 out of 5 stars from 597 reviews on ProductReview.com. However, the company has a much lower rating of 3.1 out of 5 stars on TrustPilot.
The positive remarks about Culture Kings are much more than the negative ones. The complaints mainly mentioned poor customer service, losing their orders, and unreliable customer service. Overall, web ratings show that the streetwear company is quite reliable and trustworthy.
Culture Kings believes dissatisfied customers are entitled to a replacement or refund for a major failure and compensation for any reasonably foreseeable loss or damage. The terms of their Refunds are:
- Return the item within 30 days of purchase
- Return the item securely packed in their original case
- Gift cards cannot be returned or redeemed for money.
- Final sales cannot be returned for a refund unless faulty.
Note that Face masks, underwear, and earrings cannot be returned due to hygiene reasons, and if you claim a free gift/s with your order and return your items for a refund, the free gift/s must also be returned.
Pros
- It has an overall great rating across rating sites
- High-quality products
- Good shopping experience with offers and deals
- The stores have barbershops and other extras.
- Secure payment plan
- They have an excellent return policy
- The company has a valid SSL certificate
Cons
- Bad reviews on their customer service
- Physical shops only available in Australia
How Does Culture Kings Make Money?
Culture Kings makes most of its money from e-commerce. According to audited accounts filed with the corporate regulator, Culture Kings Group recorded $183.7 million in revenue in 2020 and a $19.4 million profit.
When you place an order outside Australia, it attracts a custom duty charged by the destination country, this is not included in the purchase price of the items. You are responsible for these extra charges when your items arrive.
Best Culture Kings Alternatives
Many brands are similar to Culture Kings. If you are looking for the company’s alternatives, check these out:
- J.Crew
- Forever 21
- Gap
- American Eagle
- Express
- Banana Republic
- Urban Outfitters
- Old Navy
- Belk
- PacSun
- Hot Topic
FAQs
Where does Culture Kings ship orders from?
The items are shipped from the Culture Kings warehouse in Brisbane.
Is it possible to change my delivery address?
Yes, you can; however, this must be done before your order is packed. If the parcel has already been shipped, changes cannot be made.
I haven’t received my order yet, but my tracking says delivered. What do I do?
When this happens, you are to submit your Request immediately and fill out the details in the given fields, including your case number.
Does Culture Kings deliver to PO Boxes?
Yes, the company delivers to PO Boxes.
How does Culture Kings Raffle work?
There can only be one entry per person, and only humans over 18 can enter draws. If you are successful, you will be charged the retail price + postage and handling fee you agreed to when submitting your entry. If you do not have the funds available in your account at the time of the draw, you will not be given the opportunity to be debited again.
Does Culture Kings sell new Jerseys?
Yes, on Culture Kings, you can get authentic and replica jerseys from several brands like Adidas, Majestic Athletic, Nike, Mitchell, and Ness, representing your all-time favorite players
How many Culture Kings stores are there in Australia?
Culture Kings has seven stores in Australia.
Does Culture Kings have an app?
Yes, Culture Kings has a mobile application available for download on Android and iOS devices. Like the website, the Culture Kings app offers a hassle-free shopping experience.
Does Culture Kings accept the cryptocurrency payment option
Yes, Culture Kings accepts crypto payments via BitPay. Cryptocurrencies accepted by Culture Kings include:
- Bitcoin (BTC)
- Bitcoin Cash (BCH)
- X5 USD-Pegged stable coins(GUSD, USDC, PAX, DAI, and BUSD)
- Wrapped Bitcoin (WBTC)
- Ethereum (ETH)
- Dogecoin (DOGE)
I am having a challenge completing my order with a credit/debit card. What do I do?
Check if you have funds in your account. Also, double-check the following:
- That the Card number, name, and CV2 code at the back of your card are accurate
- That the billing address entered is accurate
- That your bank imposes no limit
- Ensure your card is enabled for international use if you are making an international purchase
- That your Billing and shipping information is correct
What payment options are available on Culture Kings?
- PayPal
- Visa
- Amex
- MasterCard
- Zip Pay
- Afterpay
Can I change my payment method?
Once you have placed your order, changing the payment method is impossible.
Can I pay in a different currency?
The company can only charge in the currency your site is on. If you’re purchasing from a different country, your bank will convert the payment for you.
Does Culture Kings do deliveries on weekends?
Unfortunately, the company only delivers from Monday-Friday.