Imagine being able to request, send, and deliver secure digital signatures on the go to anyone anywhere in the world. With the power of the internet, you can keep business moving forward while never compromising security or quality for your company and customer.
DocuSign makes contract management possible while ensuring safe, secure, compliant, and efficient use for all parties involved. With various plans and products, businesses large and small can find solutions to their contract management needs.
DocuSign Solutions
DocuSign has product solutions that meet the needs of individuals needing small-scale products and products for small and large companies. DocuSign’s products are compliant with ESIGN, UETA, eIDAS, and other national laws making any signed agreement legally enforceable.
DocuSign also offers a wide range of industry-specific products that meet those industries’ specific requirements. They have solutions for financial services, insurance, real estate, mortgages, government, education, healthcare, and life sciences.
Their products cover electronic signatures, contract lifecycle management, contract analytics, and document generation, to name a few.
The best features of DocuSign include
- Streamlined process: Through automated approval and agreement processes, the paper trails are digitized and entirely electronic.
- Ease of Use: With drag and drop features, it is easy to set documents up with signature elements for signatures and initials.
- Payments: Customers can sign and pay in one easy step. No more chasing a client to pay for their service; it is streamlined and efficient for both customer and company.
- Mobile Apps: With the world on the go, documents can be sent, signed, and delivered all through the use of mobile devices. For businesses like real estate and sales which are highly mobile, having a service that is as mobile as you are is a gamechanger.
- Integrations: DocuSign integrates with more than 300 apps, including Google, Salesforce, and Apple.
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What is the Right Plan for You?
Knowing which plan is right for you or your business depends on your industry and company needs. You need to know how many users you expect to have access to your account and how many documents you will need to send monthly and yearly.
DocuSign has a 30-day trial period where you can test drive the software to see if it is a good fit for your needs. You can always upgrade or downgrade plans should you find a different plan that suits your needs and budget.
Pricing for E-Signature Plans
1. Personal – $10/month or $120/annually
DocuSign’s personal plan is for a single user and allows up to five envelopes (which can contain one or many documents) per month and is available for mobile apps. The personal plan includes only basic fields on documents that include name, date, signature, initials, company, title, and email. Customers sign for free. You are also able to add text and checkboxes. Documents can be sent to multiple recipients and can allow them to sign at the same time or in a controlled order. With a real-time audit of documents, you can easily see the detailed status.
DocuSign integrates with over 300 apps, including DropBox, Google Drive, Microsoft Office, and more, and allows for documents to be sent in 14 languages and can be signed in 44 languages.
2. Standard – $25/month or $300/annually
With all the personal use features, the standard plan offers a few more add-ons. Standard pricing includes up to five users, though more can be added by contacting customer service for an additional cost. Reminders, notifications, and expiration dates can be added to documents for recipients. Documents can have your branding incorporated with the standard packaging using branding, custom logos, color themes, and more on notification emails and web pages which your recipients see.
Also included are comments and questions that can be incorporated into the document. Users of a standard plan can send up to 100 envelopes per year.
3. Business Pro – $40/month or $480/annually
Above and beyond all the features from the personal and standard plans, the business pro makes your e-signature needs exceptionally easy. While the other plans offer free signatures, you can collect payments with the signatures with the Business Pro plan. Also offered are advanced fields which can reduce errors and streamline processes through smart forms with conditional fields and formulas. Recipients can upload and attach documents as part of the e-signature process, such as ID and driver’s licenses.
Additionally, you can create collaborative fields that allow your customers the ability to propose changes with real-time document audits. Users of a Business Pro plan can send up to 100 envelopes per year.
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DocuSign eSignature Pricing Plan Comparison
| Personal | Standard | Business Pro | |
| Price | $10 | $25 | $40 |
| Users | Single | Up to 5 | Up to 5 |
| Documents | 5/month | 100/year | 100/year |
| Branding | Templates only | Customization | Customization |
Additional Costs
With the standard and business pro plans, should you want more than five users, there are additional costs. If a company should exceed the 100 envelopes per year, there are additional costs per envelope. Advanced solutions also have extra charges which need to be discussed with a customer service representative.
DocuSign has plans for the Real Estate business and plans for API developers with their unique offerings and price points.
From free accounts to enterprise-level plans, DocuSign has solutions to meet your business’s needs.
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DocuSign Free Edition
DocuSign has a free edition of this valuable signature software. You can create a free DocuSign account and get started immediately receiving and sending documents. With a free account, you can sign endless amounts of documents.
However, they only allow a free account to send three documents; after that, a premium account is required to send more documents.
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Trial Period and Refunds
DocuSign has a 30 day trial period so that you can see if DocuSign is a good fit for your company. During this paid trial period, you can try out all the features and explore your options.
DocuSign has a 30-day cancellation policy. If you close your account and initiate a refund within 30 days of purchasing an annual plan, you can request a full refund of the purchase price. It must be noted that simply closing an account does not trigger a refund; the administrative user must contact customer service for their refund. Additionally, the 30-day refund only applies to annual plans, not monthly plans.
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Best Alternatives & Competitors
Even though DocuSign is a top-rated and popular product and service, it is not considered one of the cheapest options. If looking for a more affordable option, consider some of the following competitors and alternatives to DocuSign.
signNow for example is an excellent direct competitor to DocuSign because of its price point. This software allows for quick and easy signatures of documents and allows users to store signed documents on their accounts. The use of templates and cloud computing makes it fast and easy to perform this HR function effortlessly. Communication between the sender and sendee remains strong with the feature-rich mobile app and website.
| Trial | Free | Basic | Business | |
| signNow (recommended) | 7-day | Up to 10 users | $8 | $15 |
| DocuSign | 30-day | Limited doc | — | — |
| PandaDoc | 14-day | Unlimited doc | $19/m | $49/m |
| Concord | 14-day | Unlimited doc | $17/m | $49/m |
| Adobe Sign | 7-day | For Signers | $9.99/m | $19.99/m |
| HelloSign | — | Limited docs | $15/m | $25/m |
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Frequently Asked Questions:
Is DocuSign legally binding?
DocuSign eSignatures are compliant with ESIGN, UETA, eIDAS, and other national laws that make any signed agreement legally enforceable. Electronic signatures are widely recognized and accepted throughout the industrialized world and are also considered more secure than traditional paper-based signatures. eSignatures are protected with tamper sealing, strong authentication, world-class security, and an audit trail. Through eSignatures are legally binding in almost all cases, it is still essential to check with local laws in your jurisdiction regarding your specific use of eSignatures.
Can I sign a DocuSign without an account?
Recipients of a DocuSign document do not need to have an account with DocuSign to sign and return a document sent to them. The envelope can be sent via email, and recipients can view, sign, and complete the process without needing to create a DocuSign account.
How does DocuSign verify identity?
With DocuSign’s ID Verifications, signers can quickly and easily verify their ID using a passport, driver’s license, or government-issued identification card. This is done by uploading a picture of their ID using a computer or mobile device.
DocuSign’s ID Verification process ensures that only valid identity documents are recognized by verifying the validity of the document and that it matches the name and information of the individuals on the document, which ensures that only the correct individuals can view and sign these legally binding agreements. This protects not only your business, but the people who are signing your documents.
How does DocuSign work with multiple users?
When creating an envelope, the creator of the document can include multiple signers. Each recipient needs to be added, and a signing order can even be created. Each recipient has their own links and can sign the document when it is their turn to sign. Should any signer decline to sign, the entire document is marked as Declined.
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