Looking for a simple, efficient way to collect legally binding digital signatures?
E-signatures change the way business is done by speeding up workflows and driving productivity. HelloSign is the solution for collecting signatures for NDAs to loans, for sales contracts to offer letters, trusted by millions worldwide, and recognized as an industry leader.
Known for its clean and simplistic interface, HelloSign offers various features that make sending documents user-friendly and streamlined. With its traceable audit trail and document notifications, senders can be confident in the signature process with HelloSign.
HelloSign Features
HelloSign is a web-based Service as a Software (SaaS) platform that makes sending and storing e-signatures. Known for its streamlined interface and wide range of integration possibilities, HelloSign offers impressive features while remaining an affordable and practical solution.
Integration
HelloSign is a Dropbox company. With Dropbox, you can easily streamline and store signatures in Dropbox. With HelloSign and Dropbox integrated, storage and automatic sync are part of the program’s function, making documents easy to store.
The e-signature platform is easily integrated with Google Docs, Slack, Onedrive, Box, and Evernote, to name a few. Senders can easily pull files from cloud storage and send a signature request directly from Google, Dropbox, OneDrive, and more.
With their Google integration, users can use their Gmail username and password to log into HelloSign. Also offered is a Google extension which adds a sign button to emails. This allows users to open, sign and send documents within Gmail accounts.
Branding
Though HelloSign offers limited templates to save and work with, they allow company branding to be more visible and present in the document. With HelloSign, you can upload company logos, add company taglines, change email signatures, and even add a custom URL, so your signers land on a confirmation page that is of your choice and control after signing is complete.
Also available is white labeling. HelloSign allows all their company affiliation, logo and name, to be removed from documents and content that signers send out. They are the only signature provider to offer this at all tiers of pricing.
Transparency
All documents have a visible audit trail that shows all activity within the document for when someone sends, receives, views, signs, and sends the document. Emails and notifications are sent whenever the document has changes made. This creates peace of mind for both sender and receiver to know the state of the document. It also helps with legal concerns should a signature be challenged. This time-stamped audit trail is admissible in a court of law.
Mobile App
With the mobile app, HelloSign users can take their signatures needs on the go. The HelloSign mobile allows you to add signatures, dates, initials, text fields and send the document all from your mobile device.
Ease of Use
HelloSign has a clean, simple, straightforward interface that streamlines signature workflows. With its drag and drop interface, users can affix signatures to documents from many sources such as email, Google Docs, Dropbox, and other applications. It is a straightforward process to create, upload and attach a signature to a document.
Security and Privacy
Your data is secure with HelloSign. They have strict protocols for storing your data and, upon request, can erase all customer data that the user solely owns. Annual third-party audits test privacy controls and reports, which are available upon request.
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HelloSign Pricing
No matter the size of your company or your signatures needs, HelloSign has many options available. For the occasional signature to a high volume for big organizations, there is a pricing plan that fits anyone’s needs.
If you are unsure which plan is right for you, HelloSign offers a 30-day free trial to compare features and test your business demands against the product. This will help you decide which plan is right for your company and the scope of signature needs.
1. Free Plan
With the free plan, ideal for small entrepreneurs, freelancers, or the occasional signature user, users get the most basic features. With only one user, the plan allows for three documents to be signed per month. There are no templates that can be saved. As with all their plans, there is an audit trail and status notifications so that you can track your documents in all phases.
2. Essentials – $15 per month or $180 annually
With unlimited documents, the Essentials plan is a significant upgrade from the free plan. There are still limitations with only one user, but the essential package comes with one template, a document that can be reused and sent to various signers multiple times. There is an audit trail and status notifications that keep you informed about the status of any document sent. Also included in the Essentials package is data verification.
3. Standard – $25 per user per month or starting at $600 annually
Standard package pricing depends on the users using the product. The more users, the higher the cost per month. When a customer signs a document, there is also the option of redirecting the signer to a webpage of choice when they have completed signing. Also included in this tier of service is a verification code sent to the signer’s mobile device for added layers of security.
4. Premium – Contact Customer Service
Customer service provides an individualized quote based on company and business needs for more than five users or some of the more premium features. Their advanced options include team features, multi-teams, performance dashboards, advanced signing tools, advanced signer fields, and more.
| Free | Standard | Essential | Premium | |
| Price | $0 | $15 per month | $25 per month | Varies |
| Users | 1 | 1 | 2-4 | 5+ |
| Signatures | 5 per month | Unlimited | Unlimited | Unlimited |
| Templates | 1 | 5 | 15 | Unlimited |
| Audit Trail | Yes | Yes | Yes | Yes |
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30-Day Free Trial
HelloSign offers a 30-day free trial to try out all the features of their signature software. If you do not want to continue with the service, you must cancel the service before the renewal dates or before the end of your trial period. HelloSign does not charge until the trial period ends.
HelloSign subscriptions and fees are non-refundable. There is no money-back guarantee if you are unsatisfied with the product or fail to cancel your subscription before renewal.
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Additional Costs
HelloSign has few additional costs and no hidden fees. With unlimited signatures in the paid plans, there are no documents caps to exceed that gather hidden fees.
Adding users to the paid plans does cost extra, but an upfront fee is clear and transparent when signing up for the platform.
Another additional cost would be adding Salesforce and Oracle integrations to the platform, but that is an add-on price that has upfront pricing should you add those integrations to your service.
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Competitors
HelloSign is considered one of the leading companies for signature needs. It is one of the best priced for the to the features offered compared to leading competitors.
| Trial | Free | Basic | Business | |
| HelloSign | 30-day | Limited docs | $15/m | $25/m |
| PandaDoc | 14-day | Unlimited doc | $19/m | $49/m |
| Concord | 14-day | Unlimited doc | $17/m | $49/m |
| Adobe Sign | 7-day | For Signers | $9.99/m | $19.99/m |
| DocuSign | 30-day | Limited doc | $15/m | $40/m |
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Frequently Asked Questions
Is a HelloSign signature legally binding?
As HelloSign is compliant with ESIGN and UETA as well as European Union eIDAS. Signatures are legally binding in the United States and the European Union. While they are legally binding in most countries, it depends on the laws and restrictions in specific countries. Check with local and state laws if there are any concerns.
HelloSign has also taken several steps to ensure that the signatures collected via their platform are authentic. Users are required to have login information, and all user information is encrypted. With a detailed transaction log, including time stamping, information is court-admissible. All information is protected with SSL encryption.
Is HelloSign secure?
The security HelloSign uses is comparable to banking security. Your documents are safe and secure as well as compliant. Files are heavily encrypted and stored with a secure server. Also available with HelloSign is a features that requires signers to provide a code to gain access to the document needing to be signed.
How do I use HelloSign with Google Docs or with Gmail?
After installing the HelloSign extension for chrome browser, documents will have a “Sign” button that makes sending and signing documents fast and easy.
Does HelloSign have an option for in-person signatures?
The in-person signature option is only available for higher-priced tiers and requires the use of tablet devices only.
Do the people I send documents to have to pay?
Recipients and signers never have to pay anything ever. Recipients of a document will receive an email notifying them of a signature request. They then only need to sign and return the document. Both parties will receive notifications and copies of the document upon signatures.