Upfront summary: Is Rotita worth it?

Rotita is a legit online shop that focuses on women’s wear fashion based in china. The company sells swimwear, accessories, footwear, among others. Rotita sells products picked in China and distributes them to their clients worldwide.

Every woman loves to feel unique, confident and stylish in their clothing. Thanks to Rotita, it offers exactly that at an affordable price. The designers produce a wide array of colour options for the clothes and sizes.

How can we tell that the company is legitimate and deliver the items they have displayed? This review will find out more about Rotita and if it’s worth you spending your money shopping from them.

Rotita Company Information

Official Website:https://www.rotita.com/
Headquarters Location:Asia Shanghai China
Founded:2009
Industry:Clothing
Ownership:Hong Kong Yuzhen E-Commerce
Contact:(9090281-0551 service@rotita.com
Trust Score:High
Social Media:Meta Pinterest Instragram YouTube TikTok

What is Rotita?

Rotita is a fashion brand that offers quality fashion trends at a friendly price every week. The company launches an estimate of 400 designs.

Are you looking for dresses, pants, stand out tops or holiday exclusives? Rotita has you covered; it has everything incorporated in the newest trends. The company offers the latest fashion at affordable prices. Online retail also provides men’s clothing, jewellery, leggings, hot lingerie, pump, bustier corsets and women shoes.

Free shipping is offered with a $20 minimum order condition. It takes 1-4 days to process your order. Once they validate your purchase, they will send an email with the tracking number alongside the order details.

They ship to many countries across the world.

Rotita was originally known as a WholesaleItOnline, and it was later changed to its current name on the 1st of November 2014.

Rotita payment options are:

  • PayPal
  • Credit cards (Visa,
  • MasterCard, Discover, American Express)

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Online shopping is full of scams stealing from people. Rotita is a legitimate clothing company. The store is operated by a legal company that has the backing of legal corporations.

Rotita takes online safety of its customer details with much importance. It prevents your data from leaking out to unknown parties. The company uses Secure Sockets Layer (SSL) technology, which is the industry standard for ensuring that your data is safe as it is transmitted over the internet.

The online shopping site has no reports of any virus or malware seen by their customers. It’s, however, important to secure yourself because nothing is 100% perfect.

Customers have, however, complained about the following:

1. Order cancellation

One of the complaints that stood out the most was Rotita cancelling your order after you had placed it. They cancel your order and do not inform you about it.

2. Inaccurate size

Another complaint was that customers get clothes with sizes that are way too small, not the size they ordered.

3. Substandard clothing

Most of the customers who have ordered clothing from Rotita report that the clothes they received are of poor quality and not what they have advertised.

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Is Rotita Reliable and Trustworthy?

According to the web ratings, customers are generally happy with the services. Among the Discount shopping sites, Rotita is ranked at the third position. The company has a rating of 3.9 stars out of 5, according to sitejaber.com.

Trustpilot also gives the online retail shop a 4.5 out of 5. However, the company is not accredited by Better Business Bureau (BBB).

Rotita has a refund policy; items can e returned within 30 days of delivery. They have very responsive customer support. You can reach them 24/7 through email or live chat.

The negative reports you will come across are mainly from customers whose expectations were not met by the clothing brand. Among them is difficulty in getting their refunds.

Pros

  • Company reviews are accessible
  • High rating from Trustpilot
  • The site has active social media pages
  • You can get a full refund on items you returned

Cons

  • The site does not have an about us page
  • You cannot reach them through phone calls
  • Order cancellation from the company

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How does Rotita Make Money?

Rotita makes money by selling new and trending fashion clothes worldwide at a friendly price. Some of the items sold and their average price range is as follows:

  • Dresses: $35 to $40
  • Swimwear:$28 to $31
  • Tops and Bottoms: $28 to $35
  • Rompers and jumpsuits: $33 to $38
  • Outerwear:$31 to $38
  • Jewellery: $5 to $9

According to the review about their prices and fashion, the company was between very cheap and super expensive.

Rotita offers secured payment methods. The company does not record your credit/debit card number whenever you make a payment during a purchase.

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Best Alternatives

If Rotita doesn’t seem to match what you’re looking for in an online clothing shop, here are some of its best alternatives:

  • QUIZ Clothing US
  • SHEIN
  • Ann Taylor
  • Free People
  • Maurices
  • White House Black Market
  • Chico’s
  • PrettyLittleThing
  • Yew Clothing
  • Lane Bryant

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FAQ

What is Rotita VIP membership?

The VIP membership program will earn you discounts according to the amount you have spent on the site. You need to be a registered member on their website to join. Becoming a member is free.

Below is a summary of the membership:

  • VIP Gold Member: spend a collective $601+ and get 9-10% off prices
  • VIP Silver Member: spend a total of $301+ and get 7-8% off prices
  • VIP Bronze Member: accumulate $101 -$300 in your spending and get 5-6% off prices

What are Rotita T points?

These are points you can get by doing various activities on the site. You can use the points to buy money off your order.

How do you earn the T points?

Some ways to ear the T points is by:

  • Writing reviews on social media
  • Purchasing on their website
  • Photos or posting reviews on their site

Is your size chart standard?

You can select the correct size by measuring your size using the size guide.

Are all items in stock?

When an item runs out, the retail shop will inform you. However, most products are in stock.

How long does it take for my order to ship?

The duration depends on the shipping method you choose and the distance to your destination.

What do I do if I do not receive my order?

If it’s the company’s fault, you will get another product sent or a full refund.

How do I track my order?

Login to your user account or use the link in the email sent to you after shipping the order out.

Why is my order cancelled?

Below are some of the reasons:

  • You had a similar order before
  • You did not validate payment on your order
  • Your order is not available
  • You requested customer service to do so
  • For clearance

Can I repurchase the cancelled order?

Yes, log in to your account to place the order again.

What currencies do you accept for payment?

These currencies are accepted:

  • US Dollar
  • Euro
  • Pound Sterling
  • Norwegian Krone
  • Australian Dollar
  • Switzerland Francs
  • Canadian Dollar
  • Swedish Krona
  • Argentine Peso
  • Japanese Yen
  • Hong Kong Dollar

These are just some of them. When you go to their website, you can choose your preferred currency.