Jomashop is one of the most popular options for purchasing luxury watches online for both men and women. They offer a huge selection of over 650 world-renowned brands with over 75,00 unique pieces. It is also worth noting that these watches are often sold at discounted prices because of the privileges of being a grey market dealer.
As a grey market dealer, Jomashop gives the consumer the promise of authenticity and the ability to sell outside the traditional white market. Jomashop buys their inventory at wholesale prices whenever manufacturer-authorized dealers need to liquidate some inventory. Then, Jomashop sells these watches outside the originally-intended distribution chain. This allows them to sell them at a significantly lower price than a traditional dealer.
Is Jomashop Worth it?
When you purchase a watch from Jomashop, you’re going to watch to research the product. Being a grey market dealer prohibits Jomashop from being able to offer you a manufacturer warranty because the watches are being sold from outside the intended means of distribution.
Not having a manufacturer warranty on a 10,000 dollar watch can make or break a sale. Fortunately, Jomashop offers a warranty to make up for this. This warranty isn’t nearly as good as the manufacturer warranty. It only lasts for 1 to 5 years, doesn’t cover any external damage, and has an extensive breakdown of all the exceptions. If you are able to afford the repairs on the watch you are purchasing, Jomashop can save you quite a bit of cash.
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Jomashop Company Information
| Official Website | https://www.jomashop.com/ |
| Founded | 1987 |
| Owner | Marvin Sternberg |
| Location | New York City, NY |
| Customer Service Contact | 1 (877) 834-1434 |
| Social Media | Facebook, Twitter, Instagram |
What is Jomashop?
Jomashop is the leading fashion retailer who specializes in watches. They also carry handbags and sunglasses. They even have a catalogue of jewelry, crystal, fine writing instruments, and apparel. They have a selection of over 650 brands from around the world and over 75,000 choices. Their inventory includes the brands Seiko, Citizen, Hamilton, Omega, Breitling, Rolex, and more.
Jomashop sells on the grey market for their products, meaning you can always count on two things. First, the watches are authentic. Second, the watches are going to be significantly lower in price than buying from a traditional dealer. Since Jomashop is a grey market dealer, their inventory is purchased at discounts from authorized dealers. These dealers sell to Jomashop because they are trying to move out of date inventory. Then, Jomashop sells products at near-cost prices, leaving the consumer to save on some big discounts.
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Is Jomashop Legal and Safe or a Scam?
Now, as scary as the “grey market” can come off, Jomashop is entirely legal. You can know that you are purchasing an authentic watch every time that you shop with Jomashop. Their website doesn’t contain any malware or viruses. They don’t have any fake sites trying to waste your time either.
Now, with super low prices on a watch, you should typically watch out, but all of this is perfectly legal. You aren’t going to be getting scammed for buying a watch from Jomashop. They have an authenticity guarantee, with the original manufacturer’s serial numbers intact. Most of their products also include the original box and papers. In the event your watch comes without papers, it just means Jomashop sold you a display model.
Is Jomashop Reliable and Trustworthy?
Jomashop is absolutely reliable and trustworthy. The Better Business Bureau profile for Jomashop gives them an A+ rating with nearly 30 years of experience selling luxury watches. Most customers who shop with Jomashop are satisfied with their shopping experience. There are very few negative reviews for Jomashop, the biggest complaint being customer service.
It’s also worth noting that Jomashop does a lot of work following up with their customers, even hiring third-party reviewers to contact and inquire about the satisfaction of their customers. They even have high scores with eBay, Amazon, and Shopper Approved totalling over 500,000 reviews.
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Jomashop Shipping Info
Average Shipping Time:
The average shipping time for domestic shipping is 1 to 6 business days. They also have a variety of 2 day and next day and even Saturday delivery options available in the U.S..
Cost of Shipping:
Jomashop covers free commercial shipping on all orders over 100$ and is 5.99$ for orders under 100$. Two-day shipping is 9.99$ and next day shipping is 24.99$ (available in the U.S. only). They even have options for Next Day AM and Saturday delivery for 55.00$.
How to Track an Order on Jomashop:
Jomashop uses a variety of shipping methods, all with their own tracking methods that can be used with your tracking number by following this link.
To Which Countries does Jomashop Ship?
Jomashop offers international shipping with shipping to most countries, with the cost determined at checkout.
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Does Jomashop Have Good Customer Service?
The biggest complaint about Jomashop is the customer service, but you should know that Jomashop takes customer service very seriously. They even hire a third-party to follow up with the consumers’ experiences. It is worth noting that those in the watch community consider the customer service of Jomashop to be average at best.
Do remember to take this with a grain of salt. While customer service is the biggest complaint, it’s also typically the only complaint with the majority of customer reviews. Most of their customers are extremely satisfied with the customer service and the products provided on Jomashop.
How to Cancel an Order on Jomashop
There is a limited amount of time after placing an order to cancel it. You can call Jomashop at (877) 834-1434. You can also cancel with their live chat or customer service center. You can find them with this link.
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Does Jomashop Have Promo/Discount Codes?
Jomashop has a variety of coupon codes, including a student discount. All of these can be found on their website or with this link.
Does Jomashop Have a Return Policy?
Jomashop does offer returns. The product must be returned within 30 days (14 days for pre-owned items). The item must be in new condition with original packaging, all papers, and accessories included. You can initiate a return at their Return Center located on their website or with this link.
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Jomashop Accepted Payment Methods:
Goat accepts the following payment options:
- Credit cards
- PayPal
- Amazon Pay
- Visa Checkout
- Wire transfers
The Pros and Cons of Jomashop
Pros:
- Huge brand name selection
- Deeply discounted prices
- Lots of shipping options
Cons:
- No manufacturer warranty
- Jomashops alternate warranty has a lot of exceptions
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Jomashop Careers
The majority of Jomashop reviewers rate them a bit below average for a workplace. There are complaints about poor work-life balance and poor pay. There is poor company advancement and problems with management. While Jomashop has an average rating on Indeed and Glassdoor, the majority of the reviewers gave Jomashop poor ratings.
Best Jomashop Alternatives
Finding an alternative to Jomashop is a bit challenging given the huge discounts one can get on Jomashop. Here is a list of some of Jomashop’s best competitors.
- World of Watches
- Ashford Luxury Watches
- Authentic Watches
- Kennedy
- Little Switzerland
- Watchfinder & Co
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Additional FAQ
Can Jomashop be trusted?
According to the Better Business Bureau, Jomashop has an A+ rating with almost 30 years of experience selling luxury watches.
Are Jomashop items authentic?
Jomashop products are completely authentic and legitimate. They purchase their products at wholesale prices or from overseas branches.
Is Jomashop an authorized dealer?
Jomashop is not an authorized dealer and cannot extend original manufacturer warranties. Jomashop does offer an alternate warranty to compensate. None of their products are refurbished or replica products.
Where is Jomashop based?
Jomashop is based in Brooklyn, NY.
Are grey market watches authentic?
In contrast to the black market, all watches sold in the grey market are completely legal. The watches are authentic and usually come with their original box and papers.
Does Jomashop negotiate?
If it’s a watch that they have in stock saying, “available immediately,” you can usually haggle.
Does Jomashop have a warranty?
Jomashop will service every brand name watch sold on their website for a period of 1 to 5 years after purchase. There is a full break-down to explain all the exceptions. Find it here.
Is Jomashop new or used?
Jomashop is a grey market seller, meaning they buy excess stocks of new watches. The majority of the watches sold are new. The only exception is the display models.