Upfront summary: Is Romwe a scam?
Romwe is a Chinese fashion retailer clothing website that sells cute clothes at cheap prices. Shopping online comes with a lot of risks and little legitimacy. Romwe is one of those sites that provide 100% legitimacy with zero fraud. You can call it a worry-free shopping experience but a nightmare of refund policies.
Romwe has delivered accurate and undamaged products with a percentage of over 72%. Although the on-time deliverance is less than 50%, the seamless clothes that arrive are worth it. Dishing out the experience from the website, Romwe is also available on Amazon and Amazon Prime.
It means that a customer can get urgent delivery of the product without having to wait a month or more. Free-size, affordable and high-quality clothes are available at this overhauling-Amazon Asian clothing website, Romwe.
Romwe Company Information
| Official Website | https://us.romwe.com/ |
| Founded | 2009 |
| Owner | Globalegrow E-Commerce |
| Location | California |
| Customer Service Contact | Email: webmaster@romwe.com Live Chat 24*7 |
| Social Media | Twitter, Facebook, Pinterest, Instagram |
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What is Romwe?
Globalegrow e-commerce company owns Romwe. Since 2009, the company has left every other online fashion retailer store behind and became the fastest growing clothing brand. The company that owns Romwe is also the parent company of Shein. But the growing attention has also attracted too many spammers. The third-party sellers buy clothes directly from the website at cheap costs and sell them on different platforms for more prices.
Although the $15 skirt won’t feel like the breath of an angel, still helps you become a fashion statement. Did you know ROMWE sells over 60,000 pieces of clothes per month? Imagine managing all these orders. It is one reason why there is no prompt delivery of the product.
Is Romwe legal and safe or a scam?
Romwe owns only five warehouses all over the world, California, New Jersey, China, Dubai and Belgium. Any other warehouse or location is completely fake, out of the context of the company, and Romwe isn’t responsible for such deliveries.
This online fashion retailer gets a little bumpy with delivery. It can take over a month to deliver the product. Some people suggest only making cash on delivery for this store and avoid getting scammed. Better late than never!
The Romwe website managers are working to outgrow the hackers who sell the customer’s information on the dark web. There are minor to no chances of getting the customer’s information leaked. That’s why the company doesn’t keep the customer’s credit card information. The ID experts implement their expertise and guide the customer throughout the process in case of privacy concerns.
In July 202, the website faced a breach that affected almost 23 million people. There was a leak of sensitive data and hackers got hold of many emails, passwords and telephone numbers. The site doesn’t steal the data, but there is a chance of fraud by hackers.
Don’t fall for the shady ‘12% off sales on websites like ChicNova and YesStyle. These are some close-to-romwe-far-away-from-real fake sites. These websites will steal the customer’s information, sell it on the dark web and make money out of it. Save yourself from them!
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Is Romwe reliable and trustworthy?
Romwe’s cheap products aren’t scams. A retailer store with a customer rating of over 3 is commendable. Amazon rates this store with a 4-star rating.
But what high-quality, swishing style, the long-lasting necklace can you expect at $2.99? Refund policy rules and regulations are in place to protect both the buyer and seller. Not to dig in too deep, but Romwe has almost 277 reviews out of 2093 that are below 2 stars. After reading through them, one tone was constant. It was the late delivery of the orders. Those who paid online complained about no response from the online store.
The reliability of the store is out of the question because the shop delivers what they promise. Since the quality varies from warehouse to warehouse, customer support is trustworthy and helps throughout the process. Moreover, they are also providing a refund policy for customers who have received damaged products.
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Romwe Shipping info
For Romwe, the shipping can take more than the usual set time. Most of the complaints are about the late deliveries. So, you can prepare yourself beforehand that the order for your next week’s birthday party won’t be there until next month.
Average Shipping Time
The average shipping time is 10 to 15 days. But there is additional time required because of incorrect address or custom clearance problems in some countries.
Cost of Shipping
The online clothing website is currently offering free shipping on orders above $9.99. Otherwise, it can take $3.99 to $19.90.
How to track orders on Romwe?
Tracking your order on Romwe is everyone’s cup of tea. Go to ‘My Orders’ in your account. Click on the product that you ordered. In ‘More Detail’, you can view the status of your order. You can also view the status of ‘Track’ your order with the logistics.
To which countries does Romwe ship?
Romwe ships worldwide from its five warehouses in the USA, Australia, UK, China and Canada.
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Does Romwe have exemplary customer service?
After you open a ticket with Romwe customer support, you can expect a response within 24 hours. With growing fashion retailers in the industry, most of them do not contact the customer. The 3-star rating for the customer service suggests that Romwe gets back to their customer with concerns and provide them with a protective solution.
How to cancel an order on Romwe?
Cancelling an order on Romwe is a piece of cake. Open your account and go to my orders. Click on Cancel order and your unpaid order will be cancelled. This option applies within six hours of placing the order. But if you have already paid for the product, open a ticket with customer support and tell them the reason for cancelling this order.
Does Romwe have Promo/ Discount Codes?
It sounds a little shady to give 90% off on products already priced at $2.99, right? Well, Romwe isn’t a scam and not offering promo/discount codes is out of the question. So the online fashion retail store gives a monthly discount with coupons applicable within 15 days of purchase.
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Does Romwe have a return policy?
You must return the product within 30 days of the delivery, should be unused, un-odored, unworn and not damaged. The company provides a seven-day refund policy after they find the product worthy of attention. Jewellery, intimates, swimwear and accessories cannot be returned nor refunded. The buyer pays the shipping payment if they want to return a product.
Romwe payment methods
Since the legitimacy is out of the question here, the payment methods are a little restricted. Only owners of the following can pay online while others need to opt for cash on delivery in few countries,
- MasterCard,
- Credit Card,
- Visa
- Discover Network and
- JCB
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The pros and cons of Romwe
- Romwe has some of the cheapest styled clothes with good quality.
- The delivery can take a lot of time so expect economic delivery within 30 to 45 days.
Romwe Careers
You are one click away from earning with Romwe. They offer affiliate programs where you make a commission over every sale.
Is Romwe an excellent company to work for?
Romwe isn’t a scam, and that’s practically an excellent reason to work with this company.
Is it difficult to get a job at Romwe?
Not too difficult, but not too easy. There are positions open at the start of the year and anyone who applies will get a response.
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Best Romwe Alternatives
Anyone who has a fibre of fashion sense and loves splurging on cheap stores, Romwe has a lot of alternatives. There is no backing out from the idea that Romwe cannot always give you the best quality, but they have the cheapest products in one store. Some of the alternatives are,
- Shein
- Zaful
- RoseGal
- DressLily
- ChicMe and
- ASOS
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Additional FAQs
Is it safe to order from Romwe?
If you are someone who loves overhauling fashion stores, Romwe is one you should spend some time on. With over 60,000 orders delivered per month, the store is completely safe to order from and pay online.
Is Romwe from the USA?
Originally, the store started from a warehouse in China. With time, it has spread worldwide and has warehouses in different countries including the USA.
Is Romwe a ripoff?
Romwe is not a ripoff. It is a legitimate website that has proper customer support to help you through queries and problems.
Is Romwe safe for debit cards?
Romwe was hacked in July 2020 and there was data leakage too. But the company has since prospered to provide support for this problem. The website doesn’t keep all the information from the credit cards and immediately deletes the information.
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