The outbound sales CRM is a tool that can help you manage your sales pipeline and increase your close rate. It should have features that allow you to automate repetitive tasks, including email and call campaigns, so that you can focus on your prospects. A good CRM tool is essential for keeping track of leads, managing client information, and driving sales growth. It will also give you visibility into your team’s sales activity and performance to coach them to success.
We’ll look at some of the best CRMs for outbound sales to make an informed decision about which one is right for you.
Best CRM for Outbound Sales
- Pipedrive – best used for sales management
- HubSpot – best used for sales management and marketing
- Close CRM – best used for sales and closing deals
- Outreach – best used for customer engagement and sales integration
- Insightly – best used for tracking quotes and orders5. SalesLoft – best used for sales and revenue generation
- Snov.io – best used for lead discovery and sales acceleration
- Streak – best used for tracking business processes and customer relationship management
- Zendesk – best used for customer support and sales management
- Sugar CRM – best used for sales management
1. Pipedrive: best used for sales management
PRICING: Starts from $15
Pipedrive is a CRM platform for sales teams and business owners. It is used by sales managers, marketers, sales representatives, and even the CEO. It is cloud-based software, which means there is no requirement to install anything. The software is designed to be very intuitive and easy to use. It comes with a free trial version which you can use for 30 days.
KEY FEATURES:
- Marketing automation
- Reporting and analytic tools
- Customization feature
- Sales force automation
- Lead management
REASON TO BUY:
- Allows integration with 3rd party software
- Provides security
- Enables proper task management
- Can be integrated with email client
- Setup fee not required
REASON TO AVOID PIPEDRIVE:
- No free version
- No access to premium consultations
2. HubSpot: best used for sales management and marketing
PRICING: starts at $25/month
HubSpot is a top outbound sales CRM software. It is suitable for all kinds of companies, big or small. It has excellent features for both professionals and companies and allows the user to send personalized email campaigns. It also offers customized CRM packages which are suitable for any business.
KEY FEATURES:
- Content management
- Free tools
- Content creation tools
- Free business templates
- Advanced analytics
- Ad retargeting
REASONS TO BUY:
- Easy to use
- Has tools for content creation
- Excellent customer support
REASONS TO AVOID:
- Confusing pricing plans
- Free plan has no customer support service
- Limited email tracking notifications on the free plan
3. Close CRM: best used for sales and closing deals
PRICING: starts from $25/user/month
Close CRM is a mix of marketing and sales CRM. It offers the best features for both marketing and sales roles. Its features are also straightforward to use, and if you want, you can go for the API version, which is somewhat expensive.
KEY FEATURES:
- Lead management
- Contact management
- Email tools
- SMS tools
- Analytics and reporting tools
REASON TO BUY:
- Great UI and easy to learn.
- Provides standard telephony and VoIP options
- Suitable for financial planning services
- Additional services for insurance companies
REASON TO AVOID:
- No free version
- Limited customer support services
4. Outreach: best used for customer engagement and sales integration
Pricing: custom order
Outreach is a sales, marketing, and business development CRM software. The software has a very minimalist and elegant design, which makes it very easy to use.
KEY FEATURES:
- Training documents
- Analytics and reporting
- Calendar syncing
- Lead management
REASONS TO BUY:
- Allows premium consultation
- Enables integration with other software
- It enables productive engagement with customers
REASONS TO AVOID:
- No free trial
- No mobile application
- Reporting needs to be upgraded
5. Insightly: best used for tracking quotes and orders
PRICING: $29
Insightly is a straightforward and user-friendly CRM software for small teams. Its simplicity and ease of use will make it an ideal choice for people looking for a basic CRM with minimum functionality.
KEY FEATURES:
- Contact management
- Integration with 3rd party software
- Task management
- Opportunity management
- Marketing automation
- Help desk management
- Localization/ Internationalization
REASONS TO BUY:
- Provides integration with email client
- Provides a suitable platform for organizing project information
- Free trial and free version available
- Allows for premium consultation
REASONS TO AVOID:
- Uploading bulk contacts can be a little slow
6. SalesLoft: best used for sales and revenue generation
PRICING: Custom rate
SalesLoft is an excellent option for users who are looking for a CRM that is focused on managing small teams. The software is a simple interface, which makes it an ideal choice of CRM software for small groups.
KEY FEATURES:
- Integration with 3rd party software
- Live feed
- Cadence guidance
- Sync with salesforce
REASONS TO BUY:
- Provides performance tracking
- Easy cadence creation
- Integrates with salesforce
REASONS TO AVOID:
- No free trial and version
- UI/UX needs an upgrade
- Slow response from customer support
7. Snov.io: best used for lead discovery and sales acceleration
PRICING: Starts from $39/month
Snov.io is a Salesforce add-on that helps companies to gain more insights from their customers. It aids organizations in identifying the most effective marketing strategies, the best customer outreach techniques, and the voice of prospective clients. Organizations can extract data using advanced visual analytics tools and get insightful quality insights into their marketplace.
KEY FEATURES:
- Lead generation
- Email marketing
- Marketing automation
- Email verification
REASONS TO BUY:
- Helps manage customer contacts
- Flexible to use for small and large business
- Unlimited email tracker
REASONS TO AVOID:
- Pricing plans are costlier
8. Streak: best used for tracking business processes and customer relationship management
PRICING: starts from $15/user/month
Streak is for enterprises that have content publishing and sales teams. It works with a range of platforms, including FreshBooks, Marketo, and Salesforce, to help companies set up their customized solution. It’s an enterprise-class solution and is used by a range of companies.
KEY FEATURES:
- Email tracking
- Mail merge
- Templates
- Integration with Gmail
REASONS TO BUY:
- Enables integration with Google workspace apps
- Free plan available
- Offers a free chrome extension
- Provides excellent productivity tools
- Has team collaboration features
REASONS TO AVOID:
- No voice features for call centers
- No billing and invoicing feature
- No integration with social apps
9. Zendesk: best used for customer support and sales management
PRICING: $19/month
Zendesk provides a complete suite of ready-made and fully customizable customer experience and sales automation features that can be used to offload some of the inbound and outbound calls.
KEY FEATURES:
- Incident and problem management
- Sales management tools
- Support for multiple languages
- Email support
REASONS TO BUY:
- High-quality customer support
- Free trial available
- Premium consulting services available
REASONS TO AVOID:
- There are no free trial versions.
10. Sugar CRM: best used for sales management
PRICING: $52/user/month
Sugar CRM is best for improving the sales of a software development company. It helps your IT vendor to use its own CRM to identify the most important prospects and addresses as well as directs them through a series of new sales initiatives.
KEY FEATURES:
- Reporting and analytics
- Project management tools
- Marketing automation
- Sales force automation
REASONS TO BUY:
- Free trial
- Visually appealing
- It is user friendly
- It can be integrated with other software
REASONS TO AVOID:
- No free version
- No premium consulting
Frequently Asked Questions
Benefits of using a sales CRM software:
● Increase your business growth by attracting more customers.
● Improve your sales process and improve customer satisfaction.
● Reduce the time taken to close a deal as you will be able to make decisions faster.
● The business will save on advertising and marketing costs as the cost of using SugarCRM is lower than using other CRM solutions.
● The software will help you identify the weakest links in your business to boost their productivity.
● You can use the software to track all your leads and contacts.
● You can also use it as a lead generation tool by identifying potential clients and prospecting them.
What problems occur when you use CRM software in your business?
● The sales rep is not trained enough to use the software productively and effectively.
● The sales rep is not using the software regularly, and this can lead to losing leads and opportunities.
● The sales rep might not find the software easy to use, and s/he may need training.
● The sales rep may need some more time to get used to the tool, and this can affect productivity for a short period.
● The sales reps are not satisfied with the way their managers are handling them, and this can lead to poor morale.
Why is it essential for your business to invest in CRM software?
● It will help you manage all the information about your clients, prospects, and contacts in one database.
● You can automate your sales process, activities, and customer support.
Resources & Links
- https://snov.io/blog/best-sales-crm-software/
- https://www.softwaretestinghelp.com/best-crm-software-tools/
- https://www.softwaretestinghelp.com/best-sales-crm-software/
- https://sellingsignals.com/best-crm-software/
- https://userguiding.com/blog/best-crm-tools/
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