Upfront Conclusion
The best facebook lead CRM for right now is HubSpot and Salesforce
Integrating CRM (Customer Relationship Management) software with your Facebook account makes it easy for you to communicate, engage and capture leads. Facebook-CRM combination also track the consumer behavior, manage social media advertisements and offer insights about the web traffic.
This article discusses the best CRM software for Facebook leads, covering their key features, prices, ease of use, pros and cons. Are you ready to check out on top 6 Facebook Lead CRMs?
Let’s get started;
Top 6 CRMs for Facebook Leads
| Brand | Starting price | Best for |
|---|---|---|
| 1. HubSpot CRM | $45/month | Facebook Meta products |
| 2. Salesforce | $25/month | Reporting capabilities and robust analytics |
| 3. Freshsales | $15/month | Integration |
| 4. Agile CRM | $9.99/month | Excellent marketing tools |
| 5. Zendesk Sell | $19/month | Straightforward lead capture capabilities |
| 6. Zoho CRM | $14/month | Social media profile enrichment |
1. HubSpot CRM
PRICING: From $45.0 per month, includes two user sets
Integration of HubSpot CRM with Facebook helps you connect with several Facebook Meta products, such as Facebook, Twitter, Instagram and Facebook Messenger.
The HubSpot CRM tool makes it easy to post and schedule posts that you need to upload to your Facebook business page. It also allows you to make Facebook lead advertisements, automatically collecting leads and sending them to the HubSpot CRM.
If you want to use HubSpot CRM for free, you won’t get customer support services and other crucial automation tools. It will cost a lot of money to get to higher levels.
KEY FEATURES:
- Email marketing
- Facebook Messenger integration
- HubSpot Ads on Facebook
- Live chat
- Task management
REASONS TO BUY:
- Easy-to-use interface
- Facebook CRM integration available in the free version
- Productive email marketing tools
REASONS TO AVOID:
- Expensive
- With the free plan, you won’t get customer support services
2. Salesforce
PRICING: From $25 per user per month
Salesforce is an advanced and most famous CRM due to its excellent marketing and sales automation tools. It produces advanced analytics and reports that are actionable insights. For example, sales trends, top/ least active customers, customer behavior and lead conversion rate.
Facebook- Salesforce CRM integration improve customer acquisition by capturing leads through the Facebook Lead Ads. When Salesforce CRM captures Facebook leads, you can nurture and feed them the desirable content based on profiles.
In addition, you can send automated offers through mobile phones or emails. Notably, Salesforce doesn’t have a free plan offer. Higher-tier plans are expensive, the basic one starting from $25.0 per user per month.
KEY FEATURES:
- Advanced analytics
- Customization functions
- Facebook ads targeting and retargeting
- Intelligent routing
- Lead management
- Mobile app
REASONS TO BUY:
- Extensive analytics and robust dashboards for monitoring lead status
- Omnichannel communication solutions
- Facebook ads retargeting capability
REASONS TO AVOID:
- No free plan
- The interface is not user-friendly
3. Freshsales
PRICING: From $15 per user per month
Freshsales is the best CRM for Facebook leads among budget-conscious business owners. It has great lead generation plans and tools that favors the growth of any company type.
Integration of Freshsales CRM to Facebook is a way of capturing leads automatically from the business pages. You have to connect the two systems, and the CRM software will capture all prospects generated by Facebook leads adverts.
In addition, all conversations you have with customers on Facebook Messenger are displayed in Freshsales Chat Inbox, making it easier for you to keep track. It’s not just in-app phone calls, live chat, and emails that you can use to communicate with customers.
Freshsales’ free plan is great for getting leads from Facebook, but it doesn’t have a lot of important features, like multiple sales support and update notifications. If you want a free plan with many important features, such as workflow and email marketing, check out Zoho CRM.
KEY FEATURES:
- Communication tools
- Mobile app
- Organization features
- Website stats analysis
REASONS TO BUY:
- The free plan supports unlimited users
- Great customization options
- Omnichannel— you can communicate with your clients through their preferred medium
- The user interface is simple
REASONS TO AVOID:
- Essential features like update notifications and multiple sales pipelines are not absent in a free plan
- Data is not accessible offline
4. Agile CRM
PRICING: From $9.99 per user per month
Agile CRM is a solid option for users looking for a well-rounded CRM program that integrates a 360-degree picture of their clients, basic leads and functions management.
Its integrated marketing, sales, and customer service solutions help businesses make informed decisions. Agile CRM centralize interactions and data depending on the customer’s lifecycle.
With Agile CRM’s Facebook integration, you can monitor sponsored posts, industry trends, influencer content, and conversations. You can then use Agile CRM’s marketing features to produce more engaging content. The data-backed insights for Agile CRM are sourced from Facebook, Emails, landing pages and mobile marketing.
Furthermore, social monitoring allows you to manage your brand’s reputation better, engage followers, and obtain feedback that helps product and service development.
The Agile CRM technologies also allow you to see the marketing strategies plus the internet activity of your competitors to spot potential competitive advantages.
If you want to use Agile CRM, you can connect your Facebook account to it. The free plan doesn’t let you use the in-app phone. On the other hand, the expensive plans have a lot of integrations.
The basic plan has three integrations. Freshsales is a good choice for people who want to use an in-app phone feature for free. Zoho CRM is better for people who want a lot of integrations.
KEY FEATURES:
Agile CRM allows users to have effective marketing strategies based on information gathered from social media. In simple terms, it increases web traffic conversion to regular customers. The key features of Agile CRM include:
- Lead scoring
- Form builders
- Social media integration
- Lead behavior tracking
REASONS TO BUY:
- In-built marketing tools like automation, landing page builder and email campaigns
- Facebook-CRM integration is easy to install
- Mobile application with contact management feature
REASONS TO AVOID:
- The in-app phone is not available with the free plan
- For extensive third-party integration, you need to subscribe to the highest-priced plans
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5. Zendesk Sell
PRICING: From $19 per user per month
The Facebook-CRM connectivity in Zendesk Sell is dedicated to lead capturing. Zendesk Sell also includes basic CRM tools like email marketing and automation, in-app phone, plus transactions and opportunities monitoring.
The Sell lead generation form is included as a tab on your business’s Facebook page after the Facebook- Zendesk Sell CRM integration. The connection allows followers to contact you directly using Facebook’s Sell form, and you may turn them into leads.
Zendesk Sell doesn’t provide a free plan, and the plan upgrades are expensive. It also lacks social listening tools, which help improve content targeted for consumer outreach.
Freshsales or HubSpot CRM are good options for those who want a free plan or more economical pricing plans, while Agile CRM is good for those who need social listening features.
KEY FEATURES:
- Intelligent case routing
- Mobile app
- Reporting and analytics
- Single customer view
REASONS TO BUY:
- Facebook leads are captured automatically into the system
- Offer detailed client profiles, including the loyalty status, purchase history and web activity
- Robust customer analytics
- Effective reporting tools
- REASONS TO AVOID:
- Lack of social media listening features
- No free plan
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6. Zoho CRM
PRICING: From $14 per user per month
The Facebook connection in Zoho CRM allows users to get relevant customer and lead demographic details and preferences based on their Facebook profile and actions.
These insights are utilized to supplement the data you have about your consumers or to generate new leads from Facebook. You may use information from Zoho CRM to provide more tailored services to clients or provide additional information to sales representatives before they contact a prospect.
While Zoho CRM has a free subscription, it only allows three users. The customer support services are only available within working hours. HubSpot CRM is recommended if you want unlimited users and longer customer service hours.
KEY FEATURES:
- Automatic lead capture
- Data importation
- Mobile app
- Sales reporting
REASONS TO BUY:
- Easy to use
- Advanced analytics plus predictive tools
REASONS TO AVOID:
- Customer support services are available during business hours only
Frequently Asked Questions
Q: What’s the best way to integrate CRM for Facebook Leads?
A: There are different ways to CRM for Facebook lead. It all depends on the type of CRM that you’re using. Therefore, be sure to seek up their setup guidelines. Always check to ascertain whether the CRM software you’re using is compatible with Facebook Leads.
Q: How can I change my Facebook CRM?
A: Select the active tab in the integrations area to discover the CRM system you want to delete, then click Remove. You may replace it with any CRM you want after the existing one is gone.
Q: Do my Facebook account has a CRM?
A: Yes. Facebook-CRM integration allows you to effectively manage current customers and potential clients, making them your regular consumers.
Q: How Can I Identify the Best CRM?
When choosing the CRM for your company, consider several variables. To begin, consider your present consumer base and company size.
Q: Which CRM is best for Facebook leads?
A: Zoho CRM is the best CRM for social media profile enrichment because it integrates with Facebook. Agile CRM is a good option for those who want a Facebook CRM with many marketing tools. Zendesk Sell is a great option for capturing simple customer relationship management with Facebook leads.
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