Solopreneurs are often tasked with managing their organization’s contacts, clients, and leads and tracking all the different aspects of a company. The best Customer Relationship Management (CRM) for these professionals can keep them on top of everything without being too cumbersome or time-consuming to use.

The best CRM for solopreneurs will have many of the same features that businesses need to grow the organization. The best CRM for solopreneurs needs to be easy to use by anyone within the organization.

Top 11 Best CRM for Solopreneurs

  1. Zoho CRM Best client management tool
  2. Hubspot CRM – Best marketing based CRM
  3. Pipedrive CRM Best tool for lead and progress tracking
  4. Bonsai CRM – Best Tool For Managing Clients Efficiently
  5. Keap CRM – Best customer relationship tool
  6. Nimble CRM – Best communication tool
  7. Salesflare CRM – Best sales process manager
  8. Highrise CRM – Best contacts and accounts managing tool
  9. Apptivo CRM Best tools for sales and marketing management
  10. Insightly CRM – Best tool for lead and contact tracking
  11. Agile CRM – Best software for small businesses

1. Zoho CRM – Best client management tool

PRICING: $14 per user, per month

Zoho is a web-based application that provides access to lead data and client management tools. It has a marketplace for creating and selling other peoples’ products.

KEY FEATURES OF ZOHO CRM

  • Mail integration 
  • Google Apps integration
  • Salesforce integration
  • Outlook integration 
  • Unlimited deleted records 
  • Multiple Outlook accounts

REASONS TO BUY ZOHO CRM

  • On-demand support
  • Unlimited users
  • Unlimited contacts
  • Real-time updates
  • Easy interface

REASONS TO AVOID ZOHO CRM

  • Personal email
  • Expensive to maintain
  • Expensive to add-on 
  • No offline access

2. Hubspot CRM – Best marketing based CRM

PRICING: $45 per month

HubSpot is a web-based application that has both free and paid plans. It can upgraded to get extra features like videos, more integrations, and unlimited collaborators. It is one of best marketing based CRM.

KEY FEATURES OF HUBSPOT CRM

  • Easy to use interface
  • Multiple email addresses
  • Offline access
  • Lead conversion

REASONS TO BUY HUBSPOT CRM

  • Free trial
  • Easy to use
  • Unlimited collaborators
  • Multiple email accounts

REASONS TO AVOID HUBSPOT CRM

  • Limited integrations
  • No offline access
  • High cost to upgrade
  • No email auto-sync

3. Pipedrive CRM – Best tool for lead and progress tracking

PRICING: 14-day free trial

– Free version with 2 users

– Standard is $9 per user per month, 100 users

Pipedrive CRM is a great tool to help you manage your contacts and leads and track the progress of opportunities. It’s free to try, but the paid version has more features and is more customizable.

KEY FEATURES OF PIPEDRIVE

  • Complete lead management
  • Powerful product search and advanced filtering features
  • In-app messaging and email integration

REASONS TO BUY PIPEDRIVE CRM

  • Complete lead management
  • In-app messaging and email integration

REASONS TO AVOID PIPEDRIVE CRM

  • Integration is limited to out-of-the-box
  • Not integrated with Google products
  • Not integrated with mobile devices, so your mobile users have to download a separate app

4. Bonsai – Best Tool For Managing Clients Efficiently

PRICING: The Starter plan costs $24 monthly, but you can enjoy a discount of up to 30% by paying for the package annually.

Most Solopreneurs must manage their client list and communication with customers efficiently. This is why a Bonsai subscription will enable you to perform your business tasks better. You can keep all clients in one place by using the intuitive dashboard of this software.

The best thing is that you don’t have to worry about data loss because Bonsai has a cloud-based system. You can manage your client list by separating customers into different categories using multiple tags. It is also possible to add internal notes under specific clients.

You may also view clients by checking the active tasks list. This will allow you to focus on customers that you have yet to help.

KEY FEATURES

  • Tag clients to organize them based on how likely they are to return for your service
  • Automate leads by collecting information through Bonsai forms
  • Prepare custom questionnaires or use templates to understand your client’s needs
  • Track the progress of a project by seeing the list of achievable goals or active tasks
  • Talk to customers using the fast client portal system

REASONS TO BUY

  • It is budget-friendly
  • All packages allow you to test the software for seven days
  • The software can also be used for project management and accounting
  • Easy to set up
  • Friendly customer support system for helping you navigate Bonsai
  • You can set reminders for client meetings to avoid missing an appointment due to forgetfulness

REASONS TO AVOID

  • Onboarding experience for people with low technical experience is less intuitive

5. Keap CRM – Best customer relationship tool

PRICING: $12 per month or $100 per year

Keap is a web-based application that is easy to use and has many features. It has both free and paid plans, and the free plan only supports one account.

KEY FEATURES OF KEAP

  • Easy to use interface
  • Unlimited collaborators
  • Unlimited accounts
  • Offline access
  • Multiple integrations

REASONS TO BUY KEAP

  • Free trial
  • Easy to use
  • Unlimited accounts
  • Offline access

REASONS TO AVOID KEAP

  • Limited integrations
  • No offline access

6. Nimble CRM – Best communication tool

PRICING: $19 per user per month.

Nimble is a very easy-to-use CRM designed for small businesses. It is a CRM used by small businesses and startups, so it is most suited for those looking to build a small business from the ground up, and it is used for contact management.

KEY FEATURES OF NIMBLE

  • Simplicity
  • Proximity to customers
  • Social sync
  • Focus on customers

REASONS TO BUY NIMBLE

  • Easy to use
  • GPS integration
  • Proximity to customers
  • Free trial

REASONS TO AVOID NIMBLE

  • Customer service
  • Unable to track email addresses
  • No mobile app
  • A wide array of programs

7. Salesflare CRM – Best sales process manager

PRICING: $35 per user per month. Free 30-day trial.

Salesflare is a mighty CRM that companies use to help them manage their sales process. It contains both free and paid plans and also provides various payment options.

KEY FEATURES OF SALESFLARE

  • Track leads
  • Simple and user-friendly
  • Seamless integration
  • Tracking emails

REASONS TO BUY SALESFLARE

  • Customer support
  • Free plan tryout

REASONS TO AVOID SALESFLARE

  • No web-based app
  • Expensive for small businesses

8. Highrise CRM – Best contacts and accounts managing tool

PRICING: Plans start at $9 per month

Highrise is a CRM used by small businesses to manage their contacts and accounts, especially if they are looking to build their own business from the ground up. It has both free and paid plans.

KEY FEATURES OF HIGHRISE

  • Clean interface
  • Social capabilities
  • Easy to use

REASONS TO BUY HIGHRISE

  • Free trial
  • Integrated with other programs
  • Integrated with social media
  • Automated reminders

REASONS TO AVOID HIGHRISE

  • Limited number of staff
  • Relatively new
  • No web-based app
  • It does not integrate with other programs

9. Apptivo CRM – Best tools for sales and marketing management

PRICING: starts at $5 per user per month; up to 50 users

Apptivo CRM is a cloud-based software that can help you manage your contacts, leads, opportunities, and sales tasks. It includes a free mobile app for Android and iPhone users.

KEY FEATURES OF APPTIVO CRM

  • Intuitive dashboard and analytics
  • Unlimited contacts and unlimited storage space
  • Project management tools
  • Lead scoring to prioritize leads
  • CRM workflows
  • Activity log

REASONS TO BUY APPTIVO CRM

  • Manage your contacts, leads, opportunities, and sales tasks
  • Free mobile app for Android and iPhone users
  • My Portfolio feature to build a portfolio of client examples
  • Mobile App Installation

REASONS TO AVOID APPTIVO CRM

  • Custom app development not supported
  • Handle email marketing yourself
  • Not a good fit for contractors or freelancers.
  • Not integrated with Google products.

10. Insightly CRM – Best tool for lead and contact tracking

PRICING:

– Free version with 5 users

– Standard is $7 per user per month; up to 100 users

Insightly CRM is an excellent tool for tracking your contacts and leads. It’s free to try, but the paid version has more features and is more customizable. It’s a fantastic tool for online sales and marketing.

KEY FEATURES OF INSIGHTLY CRM

  • Tracking everything on one dashboard
  • Integration with Google Analytics
  • Lead scoring based on behavior and engagement
  • Mobile app available for Apple and Android devices
  • Workflow automation 
  • Complete lead management with custom fields

REASONS TO BUY INSIGHTLY

  • Complete lead management
  • Powerful product search 
  • Integrated with Salesforce 

REASONS TO AVOID INSIGHTLY

  • Smaller CRM
  • Not integrated with mobile devices
  • Back-end search can be clunky

11. Agile CRM – Best software for small businesses

PRICING: $8.99 per user per month 

Agile CRM has a lot of features and is excellent for small businesses. Agile CRM is integrated with multiple software applications.

KEY FEATURES OF AGILE CRM

  • Integrated calendar
  • Helpdesk
  • Detailed customer database tools
  • Real-time analytics

REASONS TO BUY AGILE CRM

  • Cloud-based CRM that works on any device
  • In-app email and calendar integrations
  • Workflow automation
  • Integrates with other software and technology
  • Dedicated support
  • Apps for Android and IOS available

REASONS TO AVOID AGILE CRM

  • There are some paid options that you might want to look into.
  • Integration is incomplete with some of the software applications
  • Tracking is limited to contacts and leads.
  • Not integrated with mobile devices 

FAQs

Why does a solopreneur need a CRM

A CRM is a customer relationship management tool that helps you:

  • Track your leads and sales opportunities
  • Work on projects more efficiently
  • Automate your business processes by adding workflows to different projects in your CRM
  • Track your customer data such as product/service usage and preferences

What should a good CRM include?

A good CRM needs to have the following features:

  • Complete lead management
  • Integrated with Google products
  • Mobile integration 
  • Easy to use  

What are the limitations of CRM?

While CRM is great for online sales, marketing, and customer service, some limitations exist.

1. Not integrated with mobile devices

2. Limited tracking

How can CRM improve performance?

There are many ways that CRM can improve performance. Here are just a few:

  • It helps track your contacts and leads.
  • Improves communication – You can see who in your organization has contacted a lead or contact in the past. This shows what worked, what didn’t, and what you need to replicate.
  • Centralizes all your data – A good CRM puts all your data in one place, where you can search and find it easily.
  • Increases productivity – A good CRM is easy to use to spend less time on administration and more time on marketing or sales. 

Where to buy CRM for solopreneurs

You can purchase a CRM from various CRM providers. You can also buy a Salesforce or SugarCRM and then use that as your leading CRM. You can also try out one of the two options offered by Microsoft:

  • Outlook and Exchange Connector
  • Dynamics CRM Online Basic and Professional plans.

Can I get my CRM data into social media?

Yes, you can get your data on social media platforms. Twitter and Facebook have popular plugins that allow you to add CRM data just like they add other data to their platforms.

RESOURCES

RELATED: Best Hairdresser CRM Platforms | CRM Systems Fit For Venture Capital | Top Customer Service Management System