In an era that demands immediacy in pharmaceutical service, it is important to have a pharma field service management software that works. A pharma field service management software provides technological solutions for field service managers in the pharmaceutical industry. Investing in this software is a major step forward in improving pharmaceutical processes. 

Also, pharmaceutical companies need to ensure excellence in the distribution of their products. So, a field service management solution is needed for managing field workers.  

In this guide, you will see a review of the best pharma field service management software. 

Top 8 Best Pharma Field Service Management Software  

  1. ServiceMax – Best Pharma Field Service Management Software for Dispatchers 
  2. Planado – Best Pharma Field Service Management Software for Field Teams 
  3. FieldEZ – Best Pharma Field Service Management Software for Field Worker 
  4. Task4Work – Best Pharma Field Service Management Software for Mobile Workforce 
  5. Gruntify – Best Pharma Field Service Management Software for Field Operations 
  6. Mozility – Best Pharma Field Service Management Software for Salesforce Teams 
  7. FieldCircle – Best Pharma Field Service Management Software for Field Agents 
  8. Lystloc – Best Pharma Field Service Management Software for Field Managers 

1. ServiceMax – Best Pharma Field Service Management Software for Dispatchers 

PRICING: You can start by signing up for a scheduled demo 

ServiceMax provides field service management software that helps to keep the world running. It helps pharma equipment manufacturers build profitable relationships with clients by delivering proactive field service management software. This software will help drive operational efficiency and increase revenue for the field service industry. Hundreds of companies across the world are already using this software to help keep their work running smoothly.  

KEY FEATURES

  • Analytics and Reporting 
  • Work Order Management 
  • Workforce Forecasting and Planning 
  • Advanced Scheduling and Dispatch Routing 

REASONS TO BUY:

  • It supports mobile phone access 
  • It provides mobile field service 
  • It optimizes end-to-end field service operations 
  • It organizes parts logistics and inventory repairs

REASONS TO AVOID:

  • It is purposely built for asset-centric industries   

2. Planado – Best Pharma Field Service Management Software for Field Teams    

PRICING: 14 days free trial with $12/month (Basic), $19/month (Standard), $29/month (Pro)

Planado is an excellent field service management software designed for controlling field teams. It helps optimize the interaction between field workers, managers, and clients. This software provides a revolutionary way for businesses to cut back expenses on communications and boost employees’ efficiency and performance. 

KEY FEATURES

  • Automatic Statistics 
  • GPS Tracking and Routing 
  • Field Work Schedule Planner 
  • Built-in Checklists and Prompts 
  • Customizable Reports of Job Done 

REASONS TO BUY:

  • You can use the Planado app on Android and iOS devices 
  • You can plan your work time on the map and optimize your route 
  • It can be integrated with third-party programs and external services via API
  • It automatically generates statistics on completed tasks to make descriptive reports 

REASONS TO AVOID:

  • It does not offer budgeting or process reporting 

3. FieldEZ – Best Pharma Field Service Management Software for Field Worker

PRICING: Start at $15 per month 

This Field Service Management Software is suitable for use in the pharmaceutical industry. It is a top pharma salesforce automation software with a wide range of features. This includes scheduling, inventory control, billing & invoicing, quotes & estimates, and job management. 

KEY FEATURES

  • Automatic Scheduling 
  • Inventory and Reports 
  • Chat and Collaboration 
  • Dashboard and Reports 
  • Work Order Management 

REASONS TO BUY:

  • It allows mobile access
  • It enables electronic signature 
  • It offers dispatch and contract management 

REASONS TO AVOID:

  • It is not the best FSM for freelancers and enterprise 

4. Task4Work – Best Pharma Field Service Management Software for Mobile Workforce 

PRICING: You can request a free trial 

This pharma field service management software is the most efficient cloud-based FSM solution to help manage your mobile workforce. This will help pharmaceutical companies reduce the cost of operation. When it is well operated, it can result in greater customer satisfaction. It offers useful resources and quick-interaction tools to help optimize results and maximize profit. 

KEY FEATURES

  • Real-Time Control 
  • Permanent Access
  • Job Allocation Optimization  
  • Field Information Gathering 
  • Geolocation and Route Optimization 

REASONS TO BUY:

  • The drag and drop allocation modes offer excellent usability features 
  • Field technicians have access to tools for gathering information in real-time
  • You can permanently access Task4Work from any location and on any device  
  • You can view the current status of all tasks carried out by field techs in real-time 

REASONS TO AVOID:

  • It is open to tech vulnerabilities in shared environments 

5. Gruntify – Best Pharma Field Service Management Software for Field Operations  

PRICING: Pay $29USD/month (Professional) and $49USD/month (Business)

Gruntify is trusted automation for field operations across different industries. With Gruntify, you can go paperless, automate with workflows, and boost your productivity. This FSM system is trusted by the world’s leading organizations. It’s like having your real-time command center. 

KEY FEATURES

  • Enterprise Grunt 
  • Workflow Automation 
  • Asset Management
  • Field Service Integrated 

REASONS TO BUY:

  • It helps you simplify complex job scheduling 
  • You can digitize your field ops and inspections 
  • You can integrate and automate with a flexible API 
  • It has a consumer user-friendly interface for mobile and web 
  • It offers a fully integrated solution that combines jobs, inspections, and assets 

REASONS TO AVOID:

  • Gruntify has no deployment type and doesn’t provide customization 

6. Mozility – Best Pharma Field Service Management Software for Salesforce Teams 

PRICING: Request a demo and start at $10 user/month 

Mozility FSM software combines geo-tagging with the complex process of field data collection, reporting, and communication. It is a great cloud-based enterprise mobile application for the pharmaceutical industry. This is because it can help streamline and improve sales performance. 

KEY FEATURES

  • Product Promoter 
  • Survey and Feedback
  • Salesforce Automation
  • Project and Task Management

REASONS TO BUY:

  • Boost productivity of field sales team  
  • It helps increase the return from promoters’ deployment 
  • It ensures total reporting compliance from field sales staff 
  • It helps you organize, plan, schedule, and analyze projects with a task-driven approach 

REASONS TO AVOID:

  • It is not available on Mac devices 

7. FieldCircle – Best Pharma Field Service Management Software for Field Agents   

PRICING: Request a 7 days free trial 

This field service management software will help you optimize field operations to make them more profitable. It is great for the pharmaceutical industry because of its wide range of features. Some of which include, dispatching, contact management, asset management, inventory management, and inspection management. It will make your service operations more efficient, transparent, and profitable. 

KEY FEATURES

  • Customer Management 
  • Estimates and Proposals 
  • Service Requests Management 
  • Work-Orders Management 
  • Scheduling and Dispatch 
  • Reports and Analytics 

REASONS TO BUY:

  • Simple and easy to use interface 
  • Improve operational transparency 
  • Increase team productivity 
  • Boost service profitability and revenue 
  • It will take your customer experience to the next level 

REASONS TO AVOID:

  • The list of features can be overwhelming 

8. Lystloc – Best Pharma Field Service Management Software for Field Managers  

PRICING: Start at $3/month (Basic), $5/month (Standard), $7.5/month (Enterprise)

Lystloc is a field workforce productivity software. It is ideal for the pharmaceutical industry because it offers task management, live tracking, data insights, API services, and real-time location-based attendance. This FSM software solution is trusted by thousands of companies. 

KEY FEATURES

  • Timeline 
  • Attendance
  • Live Tracking 
  • Meeting Notes
  • Task Management 

REASONS TO BUY:

  • It has amazing location-based features 
  • It helps to increase workforce productivity 
  • It offers integrated API services 
  • You can easily track an on-field employee 

REASONS TO AVOID:

  • It is not suitable for freelance businesses 

Reference and Links

  • https://www.softwaresuggest.com/us/field-service-management-software 
  • https://www.softwaresuggest.com/field-service-management-software/pharmaceutical-industry 
  • https://www3.technologyevaluation.com/c/fsm/i/pharmaceuticalandbotanicalproducts 
  • https://www.intelligencepartner.com/en/pharmaceutical-industry-why-is-field-service-management-software-vital/