Communication is a very critical element for the efficiency of any organization. Information has to flow through every department and individual for optimal operation. Internal Communication Software is an interactive tool that is built to facilitate communication across members of an organization. This software has not always been the preferred means of communication in this sector, but as the world has had to adjust to COVID restrictions in recent years, they have proven effective and cost-efficient in running virtual workspaces, and as a result, the demand for internal communication software has increased. There are so many internal communication software options that choosing the best one can be difficult. To assist you in finding the best internal communication software, this post highlights some of the best options.

Top 5 Best Internal Communication Software

  1. Slack – Best for organizing team projects
  2. Microsoft Teams – Best for documentation
  3. Google Workspace – Best for small businesses
  4. Yammer – Best for social networking
  5. Jostle – Best for employees

1. Slack – Best internal communication software for organizing team projects

Pricing: Free version available, paid version has 2 tiers; Pro ($8 per month) and Business ($15 per month) 

Slack is a sophisticated team communication platform that allows team members and coworkers to connect and communicate easily. It is, without a doubt, one of the best internal communication software. It includes several fantastic features, such as public and private channels. Anyone in the organization can watch public channels, so accounting can see what’s going on in marketing, HR can see what’s going on in sales, and so on. Private channels, on the other hand, are exclusive to each department, as the name implies. You may also send private messages to specific persons and make video and audio calls using Slack. The expression “slack me” has become popular in recent years. The software strikes the ideal blend between basic and advanced functionality. The software strikes the ideal balance between basic and pro features, to the point that you don’t have to pay to use some of its more advanced features, such as third-party app integration.

Key Features

  • Search option
  • Large collection of bots and apps
  • Lightweight and superfast

Reasons to buy

  • It is easy to use
  • It allows you to tag individuals, groups, and everyone
  • You can hold separate conversations on different channels
  • It is highly flexible, you can customize it as much as you want
  • You can easily integrate social media feeds into it.

Reasons to avoid

  • It can be noisy due to too many distractions
  • It is expensive
  • Audio and video calls are not of the best quality

2. Microsoft Teams – Best internal communication software for documentation

Pricing:  Basic version is free, and the premium version starts at $4 per month

Microsoft Teams is an Office 365 workspace that allows users to chat, make video and audio conversations, and share files. Microsoft Teams is chat-based, and important communications are distributed via channels rather than email. These channels contain messages, documentation, and schedules that are relevant to the channel’s purpose. Microsoft Teams features an open API that lets you link it with up to 130 applications such as project management tools and other Office 365 products, so you don’t have to leave the app to work on documents. It is an ideal internal communication software for schools and institutions. Microsoft Teams users have also reported that it helps them focus at work, which could be due to the software’s more professional appearance.

Key Features

  • Integrated with Skype
  • Integrated with other Microsoft Office 365 software
  • Automatic language translation
  • Private chats and team conversations

Reasons to buy

  • It is beginner friendly, and new team members and coworkers can quickly get up to speed
  • You can work on documents by closing the app
  • You can always be connected
  • More concentration at work

Reasons to avoid

  • It is not ideal for small businesses and freelancers
  • File storage can be confusing
  • No Free trial

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3. Google Workspace – Best internal communication software for small businesses

Pricing: No free version, paid version ranges from $6 to $18 per month, for each user.

Google Workspace, formerly known as G Suite, is a Google-developed suite of cloud computing, messaging, and document management capabilities. It is one of the most popular internal communication apps. It allows team members to communicate from anywhere, whether at work, at home, or on the go. Various Google tools such as Gmail, Google Drive, Docs, Slides, Google Meet, Keep, Forms, and Sheets are all combined into this comprehensive communication platform that can be used by businesses and educational institutions alike. Although Google Workspace is fantastic, it does have some limits that you should be aware of before using it. Below are the main features of Google Workspace, as well as their benefits and drawbacks.

Key Features

  • Smart Compose
  • Real-time editing
  • It has an offline mode
  • Customizable interface

Reasons to buy

  • It is suitable for small scale businesses and freelancers
  • Everything is hosted in the cloud
  • You can connect with any type of app 
  • Large storage space
  • There’s a 14-day free trial

Reasons to avoid

  • Cloud hosting is not completely safe
  • It is not ideal for on-site workspace
  • Cost – It is expensive

4. Yammer – Best internal communication software for social networking

Pricing: Free version available, paid version starts at $5 per month, for each user.

The Microsoft app, Yammer is a corporate social platform that allows employees, executives, and team members across an organization to connect, communicate and innovate through a single virtual network. Yammer integrates social networking into the corporate sector with its user-friendly design and intuitive capabilities, resulting in a workplace that encourages communication and collaboration among employees and team members. It is dubbed the ‘Corporate Facebook,’ and is mostly used for internal communication within organizations, but it can also be used to connect many organizations.

Key Features

  • Social networking feature
  • 3rd party integration
  • Workplace communities
  • Database management
  • Real-time chat feature
  • File sharing and transfer.

Reasons to buy

  • It allows you to create and join relevant project groups easily
  • It is suitable for small businesses and freelancers
  • It is easier to share ideas and connect with coworkers

Reasons to avoid

  • Limited reporting style

5. Jostle – Best internal communication software for employees

Pricing: Free version available, paid version starts at $8 per month, for each employee.

Jostle is an employee-focused intranet communication platform designed to help users connect and communicate using a simple, work-relevant approach. Some of Jostle’s primary advantages are its ability to stimulate employee participation, allow easy access to critical and relevant information and company updates, and improve internal communication. You may also link Jostle with third-party apps such as Microsoft Outlook, Skype, and Twitter. It allows coworkers to share ideas, plan projects, hold strategic meetings, and have private conversations with one another. Jostle shares information using a unique type of technology that makes it easier to target the correct people.

Key Features

  • File transfer and sharing
  • Mobile and web application
  • Employee acknowledgment and shout-outs
  • Surveys and Polls

Reasons to buy

  • It promotes a positive workplace culture
  • You can target information to the right team members
  • It is easy to organize and update documents and media 
  • Employees get easy access to information
  • It is easy to use and provides valid money

Reasons to avoid

  • It is expensive
  • It requires constant management

References and Links

  • https://www.pcmag.com/reviews/slack/
  • https://storyals.com/blog/pros-and-cons-of-microsoft-teams/
  • https://www.namecheap.com/google-workspace/
  • https://www.peerspot.com/products/yammer-reviews/
  • https://comparecamp.com/jostle-review-pricing-pros-cons-features/

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